no titles or images when playing a CD.

[dmcalisterblue]

I have a 2013 Ford Edge with no titles or images when playing a CD.  I see there is a Gracenote license on board.  I've been thru VIN lookup at the Ford site, formatted a couple of flash drives but always get bad file errors even after re-downloading. My real question is since the store bought CDs I'm using are older than the car, why doesn't Gracenote recognize them...  the Sync do it yourself update process seems to make sense but haven't had success on several attempts. What's the dealership going to charge to make this feature functional?

[enigma-2]

There's  a couple of work-arounds, but the best way is to update the database. 

 

Quick review of the process: first ensure that your USB drive has at least 8 GB of space.

 

Make sure your USB is empty and formatted to FAT32 (for SYNC versions before SYNC 3) or exFAT (for SYNC 3 and later). (If uncertain, reformate the drive.)

 

Updates take around 1/2 hour and car has to be running during this time, so if you want the Ford garage to do it, figure 1/2 hour of labor. 

 

One of the work-arounds is to move your music to a USB drive or SD card. Then plug it into the media hub inside the center console. Make certain you music is formatted to either MP3 or M4A and  properly tagged with metadata. (You can use a free PC tool like Mp3tag to add artist names and embed album cover images directly into the files. I did this years ago and it's a pita.)

 

You can also burn files as a MP3 CD rather than a standard Audio CD. The Ford Edge CD player reads MP3 discs and will display the file tags on the screen.