can't remotely lock/unlock 17 Edge using key fobs

[JustinH]

Hello all, I drive a 17 model Edge. Recently I can't lock/unlock the car remotely with my key fobs. I've changed the batteries in both fobs yet nothing seems to work. I can still access the car by pressing on the door handles.

[Samurai Edge]

II had to change the batteries once in my FOBs.  I had to look around to find the correct battery.

 

So, just a question, well, let's make that three questions:

 

1.  Are you sure you purchased the correct battery?

2.  Are you sure the battery is making correct contact?

3.  Are you sure you put the battery right side up?

 

I have changed batteries before when I wasn't paying enough attention and either put the batteries in backwards or did not seat the battery fully.

 

One more thing:  Check the battery contacts for corrosion.  You will need to clean that up if it exists.

 

Edited 13 hours ago by Samurai Edge

[omar302]

It would be too coincidental to have both fob's batteries to die at the same time. Also, if it were a battery issue I think the keyless entry (using the door handle) shouldn't work. 

 

I'd think you have another issue, I would recommend that you disconnect the car's battery for ~ 10 minutes to reset the electronics and see if it fixes the issue. 

[Samurai Edge]

It also depends on where JustinH bought his batteries from.  If bought over the internet, it's not uncommon for the batteries to be end-of-life already when received.

 

I always buy batteries from local sources and check the expiration date before purchase.

 

13 minutes ago, omar302 said:

It would be too coincidental to have both fob's batteries to die at the same time. Also, if it were a battery issue I think the keyless entry (using the door handle) shouldn't work. 

 

I'd think you have another issue, I would recommend that you disconnect the car's battery for ~ 10 minutes to reset the electronics and see if it fixes the issue. 

 

Agreed.  Something is amiss