bmuir40 Posted April 1, 2011 Report Share Posted April 1, 2011 So, I scheduled an appointment to get my car (2011 Limited) updated from v2.4 to v2.7. It has only 900 miles on it. I had to leave my car there for 5-6 hours which I was not too happy with already. About 1~2 hours after I left, I got a call from the dealer. The SYNC update siezed up & froze the APIMS module. That controls the whole 8" screen. It was an unrecoverable error. My luck, those are not kept in stock. They have to be ordered which is VIN specific. Now I have no 8" screen use until Monday, when I have to go back to the dealer again. This time it's a whole day they need it. I asked the guy if this was common, and said it's quite common, about 50% of the cars have this issue. So now I am going to be sure to never bring it for a software update on a Friday again, and on a day when I can afford to have mt car there 2 days. Frustrating! Quote Link to comment Share on other sites More sharing options...
JOEHIO Posted April 2, 2011 Report Share Posted April 2, 2011 (edited) Make them give you a loaner with this screw up! Edited April 2, 2011 by JOEHIO Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted April 2, 2011 Report Share Posted April 2, 2011 So, I scheduled an appointment to get my car (2011 Limited) updated from v2.4 to v2.7. It has only 900 miles on it. I had to leave my car there for 5-6 hours which I was not too happy with already. About 1~2 hours after I left, I got a call from the dealer. The SYNC update siezed up & froze the APIMS module. That controls the whole 8" screen. It was an unrecoverable error. My luck, those are not kept in stock. They have to be ordered which is VIN specific. Now I have no 8" screen use until Monday, when I have to go back to the dealer again. This time it's a whole day they need it. I asked the guy if this was common, and said it's quite common, about 50% of the cars have this issue. So now I am going to be sure to never bring it for a software update on a Friday again, and on a day when I can afford to have mt car there 2 days. Frustrating! It's common at your dealership cuz the tech is an idiot. They brick the system because they can't follow directions. Get another dealership!! Quote Link to comment Share on other sites More sharing options...
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