Grey

Without knowing what you traded in and for how much, how you financed, what you bought in dealer add-ons, etc. I wouldn't want someone to think that your experience could be duplicated elsewhere. If they under bid your trade by several hundred $, they are still whole on the total deal. You can't compare deals - unless you know the whole deal.

You may have given an order to the dealership in 3/29, but Ford did not start scheduling until May 13. Production was scheduled to start July 12. Did your dealership put in orders after yours with a higher priority? The plant is scheduled to be down the week of 8/23. I didn't see any major commodity issues, but there could have been an issue with something you ordered, ( or you just got out prioritized.) Your dealership controls who gets built first within their allocation.

They were scheduled to start building the 2011 Edge and MKX's exclusively last week. The plant is scheduled down the week of 8/23. All dealers should get one unit before scheduling the second units for dealers with larger allocations. If you are first in line (established by your selling dealership) you might see your unit by the end of September. Ask where you stand in the priority pool and how much allocation your dealership has for Aug. and Sept build.

Submitting the order puts it in the que so when the dealership has allocation, it can be selected for scheduling (assuming it has the highest priority). Your selling dealership is responsible for communications with you regarding build and delivery timing. The Ford scheduling system updates on Thur. evenings. Sometimes the CRC will check status for you, but it's not their responsibility. They should refer you back to your selling dealership for status. They may be getting so many calls, that their bosses have told them to send us back to the dealership. Plus, dealers may be complaining that customers are going around them to get scheduling info. The dealerships have the responsibility and access to the information (within their dealership and on-line with Ford) needed to communicate with the customers. Ford personnel don't control the priority placed on orders by the dealerships, nor do they know what orders might be placed later by the dealership with a higher priority. That is why your best source is your selling dealer. Perhaps your sales manager can explain it to you in more detail.

Ask the dealership what their allocation is, how many they have ordered, what priority they will put on your order (10 is best) , if they will place orders after yours with a higher (numeriaclly lower) priority, if your order has any commodities that are controlled (short supply) - and hope they tell you the truth. At the beginning of the model year, almost every dealership will get at least 1 unit scheduled for introduction. That may wipe out any hope of getting in the first two weeks of scheduling, even if you placed your order early and your dealership submitted it to Ford when the order banks opened up. If your dealership is allocated 3 for August, 3 for Sept. and 3 for Oct - (and they are all ordered with the same priority) and your order is number 10, you may have a long wait. If your order was placed with a 20 priority and is the first one submitted to Ford, but later they place 9 orders with a priority of 10, all those orders will be scheduled before yours. Will they tell you they don't have current allocation? Will they tell you that they will push your order back if the dealers uncle wants one now? Will they check their weekly news bulletin (Friday evenings) to see what options, trim, colors are in short supply? Perhaps, especially if you ask. Customer A might order and get their vehicle in the 6-8 weeks time frame while customer B (ordering on the same day) might have to wait 12-15 weeks. Most of this controlled by the dealerships involved, even though they may try to pass it off as a Ford problem of some kind.

Dealers have a very strong presence through their dealer councils with Ford. They pretty well ensure they are "treated" equally, so don't feel sorry for them. All dealers are given allocaation for their vehicles based primarily on their sales and current inventory, Within their allocations, dealerships pretty well determine which customer orders will get the higher priority. You just need to know what to ask.

Bypass the dealerships by going to work for Ford, moving to Michigan and working hard to get into management so your vehicles will be delivered through a Company Garage. Otherwise, you are the customer of a dealership who has certain responsibilities and siginificant authority to market Ford products in their trade area. You might imagine there would be a better system, but as my friend akirby suggests, it's the system we will have for many decade to come, (or until the Imperial Federal Government takes over the manufacturing and distribution of all consumer goods as part of the new Utopia.)

That should help the Sport's 0-60 times, even with the added weight if the AWD system.

The industry calls them hood struts - go search.

Ask your dealership to check their Dealer News Bulletin to see what commodities are in short supply or limited availability/on hold for quality, etc.

Ask your dealership to check their DNB (dealer news bulletin) for last Friday to see what the latest status is on commodities (ie. what is on hold and for how long.)

I, like most people have not locked a glove box in decades. Did not know my MKX even had a lock.

When you got your x-plan PIN you should have been given a logon-on id and password to the Ford site for Plan buyers. That site provides details that dealers should follow and the charges you are responsible for. Are you sure they are going to apply for the x-plan commission, or are they trying to make more without it? Go back to your PIN donor and get more information.

Dealers are given a monthly build allocation by their regional office, based primarily on their sales rate and their inventory of each vehicle line. 2011 Edge production began in early July Assume your dealership was allocated 3 for July, 3 in Aug. and 3 in Sept. Your order should have been one of the earlier ones submitted, but it may have been one of many. If they were all ordered with a 40 priority, the earliest should be scheduled first. If, however, several orders came in after yours with a higher priority (between 10 [highest dealer priority] and 39), they would be scheduled before yours. So, 40 is bad only if later orders got higher priorities. If there are 9 in the system ahead of you, you might be scheduled in October. If you happened to order a commodity that is in short supply, that would delay the submission of your order for scheduling. The dealership should know if there are controlled commodities. Ask your dealership if they placed orders with a higher priority after your order was submitted to Ford. Ask what allocation they had for July and Aug. production, and how many orders have been submitted. (They may not want to share any of this insight with you as you could figure out that they put other orders ahead of yours, after you ordered.) They will want to blame Ford, but dealers contrrol scheduling. Ask them to get on the locator to see if one is in another dealer's inventory that they can dealer trade for you. The last time I extended a lease, they let me go for two months at the old rate (plus a week or so at a daily rate.) Same situation, delayed delivery of my new vehicle.

My friend akirby is correct, as always. Order acceptance says it is in the holding que and can be scheduled when the allocation for the order is available to the dealership. 10 is the highest priority that the dealership can give the order, so even if another order is "accepted" into the que, yours should be scheduled first because your order date is earlier. If you were given a 20 and a later order got a 10, the later order would be scheduled first. As akirby states, the dealership may not want you to know that they don't have allocation for several weeks. Sometimes allocation opens up and a unit gets pulled ahead for scheduling (another dealership cancelled orders or commodities were in short supply so other orders got pushed back). They would prefer to hope for the best and tell you the earlier timing. Ford leaves most scheduling up to dealers to control (by priority within their allocation). If retail were a major factor in Ford's scheduling, all orders would be placed as retail (even if they were for stock). Retail verification would be too cumbersom and expensive to use for all but selected vehicle lines (hybrids, high performance, limited production vehicles.) Dealer's allocation for a given vehicle line is based in great part on their sales and the number they have in inventory. It is more complicated than this but basically, the more you sell and the fewer you have in inventory - increases, or pulls ahead, your allocation. I don't think the Customer Assistance Center can tell you anything about allocation as that is between the Region and the dealership. Once an order is scheduled, they can track the order.

The better question is "When was your ofder accepted by Ford for scheduling?" It doesn't matter when you gave the dealership your order since the dealer may not have allocation for several weeks, or they placed an order with a higher priority after you ordered. Another dealership might have current allocation and an order placed later than yours would be scheduled sooner.

akirby - right on as usual. Many people forget that there are more elements and considerations beyond the amount over/under invoice. Trade-in, financing, add-ons, fees, rebates/dealer cash, etc. can completely alter the "net deal". Alarms should go off when a dealer says "You won't ned a PIN, I'll sell you a vehicle at x-plan without it."

I want rear camera and nav. but I don't want the BAMR (Vista Roof). I understand why they bundle options, but they are pushing too hard with the big $7,500 package. Plus, the rear styling is subpar compared to the '07-''09s.

Good Job bbf2530 - very complete. I would add---- If you are seriously considering this specific vehicle, ask them to run a VINCENT for all available incentives for your zip code. You might have a choice of a rebate or reduced interest rates through FMCC, rebates for military/college grads, or even qualify for "dealer cash" which you would not see in any other incentive summary. As a "plan" buyer you would usually get this also, where retail buyers would not. Some incentives are local, so don't expect everything that someone across the country got. X-Plan PINS can now be issued in a business name - a relatively recent change to the program. You can get x-plan pricing on a Ford website (based on information provided with your PIN # request. Make sure your sponsor gives Ford your e-mail address so they can send you the instructions/passowrd. (but you will have to see the dealer for all the VINCENT or current incentive info. ) Remember, if you order a vehicle, the incentives can change and in the U.S. you can only qualify for the incnetives available at retail delivery. (I have heard that Canadian customers can lock in incentives - ?????) Good luck - Enjoy

Logic tells you that they ae the same as 2010. Call your Ford or Lincoln dealer's parts department and see if they catalog the 2011 MKX/Edge wheels yet (base part 1007). If any have older part number prefixes, then they carry forward and they are the same dimensionally.

Engine oil is specified for flow characeristics at operating temperatures (usually 100 degrees C). Look at the cSt value at operating temp to see if the viscosity is within a reasonable range for your engine. Since the EcoBoost engines operate at slightly higher temperatures (because the intake air is hotter), the cSt can be slightly higher. The high temperatues of the turbocharger would also influence the oil specification. Unfortunately, the cold start cSt is also higher with a 5W30 oil. Compare 0 degree C. values.) Most engine wear occurs at start-up. It is tricky to try to out think the engine engineers since the oil they specify also affects engine cooling, flow, turbo lubrication, filtration and maintenance intervals. It is not like 40 years ago when engine operating temps varied greatly from season to season. Many more things to consider today.

I found several dealerships that had deals with Castrol, etc. The local oil supplier agreed to put in oil dispensing equipment, etc. in exchange for the dealership using his products. Ford can't dictate what oil a dealership uses except in warranty repairs. A dealership that does not universally use Motorcraft will likely compromise in other areas as well. Some had the attitiude that they would never see that customer again, so soak them for all you can get now. Hopefully, the survey system has weeded most of them out by now..

That is likely the case. Scheduling began 4/15. It is possible someone saw a pre-production vehicle at a dealership - but it would not be for sale. Ford employees, plant managers, field service engineers, training schools and auto shows sometimes get them (pre-production models) in advance of Job 1 and they could have had one at a dealership. Look for a "Manufacturers" tag.

April dealer news bulletin. I think your guess is incorrect.

:Last I saw, the Job 1 date for the Edge and MKX vehicles was July 1. They would not have two diferent job 1 dates for retail and fleet. The plant is scheduled down the week of July 5.