Jay-Ar Linsangan Posted September 11, 2015 Report Share Posted September 11, 2015 Anyone else had this issue? Tried using the factory access code indicated on the card and it didn't work so I brought my 15 Edge Titanium to the dealer for service. At first they thought that the keypad has a hardware issue but after the service, they found out that the code indicated on the card doesn't match the specific factory access code for my Edge and they've just given me the correct code on the Service Report. Just sounds fishy to me. Quote Link to comment Share on other sites More sharing options...
Reloaded Posted September 11, 2015 Report Share Posted September 11, 2015 Fishy, how so? Cars come in mis-built all the time. When the mechanic hooks the computer (IDS) up to the car, they can access the code directly. I could certainly see it being possible that the code on the card doesn't match. Quote Link to comment Share on other sites More sharing options...
akirby Posted September 11, 2015 Report Share Posted September 11, 2015 They could have simply gotten the wrong card at the factory but that's very unusual. I think you'd have to replace the BCM to actually change the factory code. Quote Link to comment Share on other sites More sharing options...
redlancer Posted September 11, 2015 Report Share Posted September 11, 2015 (edited) Maybe the sales person grabbed the wrong manual/documentation pack? There's probably another 15 Titanium running around that was delivered to the dealer about the same time with your card and you have his. Edited September 11, 2015 by redlancer Quote Link to comment Share on other sites More sharing options...
27Sport Posted September 11, 2015 Report Share Posted September 11, 2015 The owners manual also tells you how to get the factory code to display in the information display. No trip to the dealer needed. 1 Quote Link to comment Share on other sites More sharing options...
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