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Sirius radio


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Are you sure the vehicle is equipped with sat? Do you have the roof antenna (I'm not trying to sound like a useless Dell customer service rep, I swear!).

 

The media button should cycle through all the options and SAT will be one, if equipped.

 

Maybe the SAT antenna cable came loose from the rear of the head unit?

Edited by candurin
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Additional thoughts, try putting the radio into the diagnostics mode (press & hold button #3, these press button #6). The speaker test will start, before it finishes, exit by using the screen and run diagnostics. See if there any codes present. (I imagine this is what your dealer did, but just in case ... ).

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