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Outstanding Field Service Actions 12M02 (APIM)


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I just purchased a 2011 Sport, not from a Ford Dealer. Ford will not honor the recall (Outstanding Field Service Actions 12M02 (APIM)) due to the age. Has anyone ever had any luck getting Ford to honor the recall past the date? I can't remember the name of the department (‭800) 392-3673‬, but was given the canned response that the recall had expired blah, blah, blah.

 

Outstanding Field Service Actions

12M02 - SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE APIM

 

Any help or your experience would be greatly appreciated.

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Are you sure that was a recall?  Checking the NHTSA database for your year there were just three recalls, two for the body control module and one for the liftgate lock.  In addition to NHTSA you can log into ford.com and check for outstanding recalls based on your VIN #.   That field service action may just be a simple module update not related to vehicle safety.  If that's the case then fixes are generally for a limited time.

 

Cheers!

 

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55 minutes ago, Gadgetjq said:

Are you sure that was a recall?  Checking the NHTSA database for your year there were just three recalls, two for the body control module and one for the liftgate lock.  In addition to NHTSA you can log into ford.com and check for outstanding recalls based on your VIN #.   That field service action may just be a simple module update not related to vehicle safety.  If that's the case then fixes are generally for a limited time.

 

Cheers!

 

It is called a FSA - Field Service Action. But in Ford's words "Warranty Extension" that comes under their recall programs.It does not have anything to do with safety as that would involve the NHTSA.

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