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Door not opened by the key


elsamahi

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1 hour ago, elsamahi said:

I tried to you two keys the door not opening, the key not moving right or left.

any advice on how to open the door?

 

Follow Omar's suggestion to use a lubricant (silicone works, graphite is best) in the key hole first.  Another suggestion, if the key number was recorded in the owner's manual check to see if that's the key you still have.  Maybe someone replaced your fob and key in the past?    If that doesn't work you're probably going to have to call a locksmith.

Other forum members might want to take this opportunity to try their physical key to be sure it works rather than wait for the battery to die and possibly lock you out.
 

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