Special Service Message 52310 - 2024 Nautilus - Keyless Entry Keypad Code Card - No Longer Provided

[Haz]

From Ford's Professional Technician System, this "What's New" advice to Dealership Service personnel...

 

2024 Nautilus Keypad Code

Some 2024 Nautilus vehicles may incorrectly list the keypad code card on the loose item checklist.  No keypad code cards were shipped or included in 2024 Nautilus vehicles for North America.  To retrieve the vehicle’s keyless entry pad code, refer to the Keyless Entry Keypad Master Access Code section of the Owner’s Manual.  This process will require the use of both programmed intelligent access keys.

 

From the 2024 Nautilus Owner's Manual, pages 85-86...

 

KEYLESS ENTRY KEYPAD MASTER ACCESS CODE

 

What is the Master Access Code

The master access code is a factory-set five-digit entry code. You can operate the keypad with the master access code at any time. The master access code can be displayed in the instrument cluster display and is available from an authorized dealer.

 

Displaying the Master Access Code in the Instrument Cluster Display

Read and understand the following before you begin the process.

• You must have two previously programmed intelligent access key inside your vehicle.

• Make sure that your vehicle is off.

• Make sure you do not press the brake pedal during the procedure.

• Make sure that you close all the doors and that they remain closed throughout the procedure.

 

Perform all steps within 30 seconds of starting the sequence. If you perform any of the steps out of sequence, stop and wait for at least one minute before starting again.

Note: Do not place the [Passive Key] device on the wireless accessory charging area during the procedure.

 

1. Access the backup slot. See Accessing the Passive Key Backup Position (page 190).

2. Place the first intelligent access key into the backup slot.

3. Press the push button ignition switch once and wait for a few seconds.

4. Press the push button ignition switch again and remove the intelligent access key from the center console.

5. Insert the second programmed intelligent access key into the backup slot in the center console, then press the push button ignition switch.

 

The master access code appears in the instrument cluster display for a few seconds.

Note: The code may not display until after other warning messages display
 

From the 2024 Nautilus Owner's Manual, page 190...

 

ACCESSING THE PASSIVE KEY BACKUP POSITION

 

1. Open the floor console storage compartment lid.

2. Place the passive key into the backup slot.

 

 

Edited March 1 by Haz

[Haz]

This topic is being recommunicated as Special Service Message 52172, highlighting the 2024 Nautilus owner's ability to recover the Master Access Code, due to the absence of a keypad code card being provided with the vehicle at delivery...

SSM 52172   2024 Nautilus - Keyless Entry Keypad Code Card Missing

Some 2024 Nautilus vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owner's Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.

[Haz]

SSM 52310   2024 Nautilus/F-150 - Keyless Entry Keypad Code Card Missing

Some 2024 Nautilus and F-150 vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus and F-150 vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the master access code card (available only on F-150) or in the Owner’s Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.