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New Member, Hope I can offer some help


Phober

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Just curious, are you a tech at a dealership. I see your in AZ, can I ask which dealership you work at.

 

 

You could not pay me to work at a dealership. I prefer to communicate with my customers and do not like the politics of the dealership environment.

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So what is it that you do at the dealer adn how long have you been doing it.

I've been in the parts department for the past 7 years.

 

why do the edges have so many repeat issues??

 

Foglight casing - replaced twice

Scuffs (front) replaced twice

window regulator - replaced twice

USB jack - replaced once

Vista roof - serviced once

nav system replaced

reciever replaced - twice

 

 

are all the edges built after happy hour on a friday?

Sounds like you got a lemon! I've NEVER seen an Edge with even close to as many problems as yours.

 

I've seen the foglight casings turn to crap - but IMO, you can expect any plastic chrome piece on the front of any vehicle to wear out over time, due to stone chips etc.

 

All your other concerns seem to be things that aren't terribly common on the Edge - that I've seen, anyway.

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  • 1 month later...
  • 3 weeks later...

Phober works at a dealer. Dealership employees are not Ford employees - they don't have X plan pins to give away. Not legally at least.

 

 

I have since learned that - but didn't bother responding back since it seemed the thread had died, but I guess it hadn't. I was finally successful at getting a pin through the proper forum.

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