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MFT report your successful installations or problems


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#401 OFFLINE   tpm419419

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Posted 22 April 2016 - 10:31 AM

Do a vehicle health report and than check on the computer







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#402 OFFLINE   Agima

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Posted 22 April 2016 - 10:36 AM

Do a vehicle health report and than check on the computer

Unless I'm mistaken, I don't think Canadian owners can do that?



#403 OFFLINE   tpm419419

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Posted 22 April 2016 - 10:57 AM

Not sure. Sorry. Do you have an iPhone? If Siri works from steering wheel it will be 3.8

#404 OFFLINE   tpm419419

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Posted 22 April 2016 - 10:58 AM

Providing 9.3 is installed on ios

#405 OFFLINE   Agima

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Posted 22 April 2016 - 11:15 AM

Nah, I don't. I have a Galaxy S5.

Someone else mentionned earlier in this thread about the 3.8/3.7 update thing but I didn't saw an explanation.

 

I was thinking it might just be simply an error in the message from Ford (it's the french version of the SYNC update, if it's change something), and that's might be indeed the 3.8 version. That's the reason I've asked if I could check the version number in the SYNC menu.

From SYNC system information menu, the only thing I can see is this (aside from serial, number, NIV and ESN Sirius) :

CCPU software version : 3.08.15128.EA.10_PRODUCT
Navigation software version : 5.67.2 (A4 navigation card installed)
Gracenote : 5059, Library 5.6.2.9


Edited by Agima, 22 April 2016 - 11:18 AM.


#406 OFFLINE   akirby

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Posted 22 April 2016 - 11:28 AM

3.08 = 3.8



#407 OFFLINE   Agima

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Posted 22 April 2016 - 11:35 AM

3.08 = 3.8

Thanks!

I guess I can then confirm that the final installation message from Ford 3.8 SYNC update (the french version at least) as an error in it, as it stated that the "3.7" version has been successfully installed, instead of saying "3.8".



#408 OFFLINE   tpm419419

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Posted 22 April 2016 - 11:51 AM

If I remember right 2013 models and older didn't get 3.7. Went from 3.6 to 3.8

#409 OFFLINE   Agima

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Posted 22 April 2016 - 12:07 PM

If I remember right 2013 models and older didn't get 3.7. Went from 3.6 to 3.8

 

It's possible. I only own my 2011 Edge Limited since a couple of days and it's the first update I've done to SYNC so far (can't remember what was the version before installation).

I was puzzled when the 3.8 installation finished and saw the 3.7 version in the message. I actually took a picture of it at the end! (it's in french, sorry!)

13041038_10153564168022514_8563206837821



#410 OFFLINE   akirby

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Posted 22 April 2016 - 12:21 PM

Pas de problème


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#411 OFFLINE   tpm419419

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Posted 22 April 2016 - 12:21 PM

The 14's on dealers lots got the 3.7 upgrade but it was first made available to everyone and than quickly pulled. Not sure why

#412 OFFLINE   hi4u

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Posted 18 June 2016 - 06:09 PM

hi dears

 

i need

BT4T-14D544-AJ

SYNC GEN 2 IMAGE

files as a direct link for reinstall to my sync system . 

 

i need files

 

and site says there is no new update and you are up to date please send files to me

 

or help me to reinstall system

 

thank you



#413 OFFLINE   FordIVTteam

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Posted 20 June 2016 - 11:41 AM

Hey hi4u,

 

You will not be able to reinstall the same SYNC software version. Are you having trouble with the system? I can help!

 

Joy



#414 OFFLINE   hi4u

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Posted 21 June 2016 - 09:58 AM

Hey fordvteam

 

i sent to your inbox please check and help me

 

thankyou



#415 OFFLINE   firebird91

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Posted 29 August 2016 - 07:39 AM

I want to update mine to the 3.8 but my truck was imported from Canada am I stuck on 3.5 even though I live in Chicago?



#416 OFFLINE   tpm419419

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Posted 29 August 2016 - 07:54 AM

Try a dealer. They may be able to help

#417 OFFLINE   FordIVTteam

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Posted 30 August 2016 - 08:23 AM

I want to update mine to the 3.8 but my truck was imported from Canada am I stuck on 3.5 even though I live in Chicago?

 

Hi firebird91,

 

tpm419419 is correct. Please see a dealer to have the update installed: https://owner.ford.c...er-locator.html Version 3.8 was removed from accounts, and is no longer available for self installation.

 

Shaay


Edited by FordIVTteam, 30 August 2016 - 08:29 AM.


#418 OFFLINE   Jody Horton

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Posted 26 November 2017 - 10:37 PM

I posted this in another thread before I found this one, so I'll just copy the info here. 

 

My 2011 Edge has the Black Screen of Death as well. I have had success in the past with pulling the fuse and/or pulling the battery cable, but for now it seems the unit is kaput.

Oddly enough, when I pull the fuse/battery cable the unit still will function through the steering wheel controls, but the screen is black. I can tune into a radio station, but after a minute or so the unit stops all together. The time still shows up as "00:00" on my dash display and the defrost/AC controls on the console still function but the charging port and AUX Inputs in the center console armrest do not work either. 

 

I am sure it isn't a battery issue as I recently had that replaced with an AGM battery that is sufficiently well above the OEM specs for a battery. 

 

My mother purchased the vehicle new in 2011 and I was willed it when she passed, so I am fairly certain it is out of warranty. What kind of pricing am I looking at to get this resolved? Having a 30 minute commute each day is tough with no stereo. 



#419 OFFLINE   James McGill

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Posted 15 May 2018 - 01:23 AM

Today I installed a Sync3 APIM and screen in my 2011 SEL.  If anyone is on the fence, I highly recommend it.



#420 OFFLINE   enigma-2

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Posted 15 May 2018 - 08:25 PM

What kind of pricing am I looking at to get this resolved? Having a 30 minute commute each day is tough with no stereo

Starting point: https://www.4dtech.com/




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