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About FordService

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I have a 2013 edge just over 100k. With a ptu vent leak. Are there any open recalls for this.
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The Official Ford Customer Service “Out of the Office” Thread
FordService replied to FordService's topic in Welcome Forum!
Hey Ford Fam, We will be away from the forum temporarily. If you guys need help, please don’t hesitate to reach out to us via Twitter or Facebook. If you need immediate assistance, please contact your dealer or the Customer Relationship Center. For the CRC, dial 1-800-392-3673 OR 1-800-232-5952 (TDD for the Hearing Impaired). Thanks for your patience! Tricia -
The Official Ford Customer Service “Out of the Office” Thread
FordService replied to FordService's topic in Welcome Forum!
Hello Ford Family, It’s time to say goodbye to 2015, and welcome 2016 with open arms! I’ll be out of the office January 1, 2015. I will return on January 4, 2015. Live it up, be safe, and Happy New Year! Yes, indeed, WWWPerfA_ZN0W. Have a Happy New Year to you as well, and try to stay out of trouble! Tricia -
The Official Ford Customer Service “Out of the Office” Thread
FordService replied to FordService's topic in Welcome Forum!
Thank you very much, WWWPerfA_ZN0W. I had a wonderful time, and I hope you did as well. If you need me, just give me a shout! Tricia -
The Official Ford Customer Service “Out of the Office” Thread
FordService replied to FordService's topic in Welcome Forum!
Hi guys, I’ll be out of the office December 25, 2015. I will return on December 28, 2015. Chat with you soon, and Happy Holidays! We sure do, Nick Halstead! Definitely check out this thread to see when we will be out of the office. We'll be here if you need anything, and Season’s Greetings! Tricia -
vibration coming from driver & passenger side under board
FordService replied to gloria's edge's topic in 2008 Edge & MKX
Hello Ford Fam, Thanks for sharing the great news, and your solutions! I’ll be happy to document your dealer feedback. Please PM your full name, VIN, mileage, dealer, and best daytime phone number. I’m make sure it’s noted! Tricia -
The Official Ford Customer Service “Out of the Office” Thread
FordService replied to FordService's topic in Welcome Forum!
Hello everyone, I’ll be out of the office November 26, 2015. I will return on November 27, 2015. Try not to overeat, and Happy Thanksgiving to all! Thank you very much, WWWPerfA_ZN0W! Yes, I will be off, and I hope you have a wonderful time with your loved ones also! Tricia -
13N02 - Extended Warranty Coverage on Brake Booster
FordService replied to omar302's topic in Recalls, TSBs & Warranty
Hi stan2929, I'll be happy to document your feedback for Buckeye Ford. Just private message me your full name and phone number. :)Thrilled to hear what a great service you had. Meagan -
unusual rattling with deceleration/coasting/braking
FordService replied to rach1507ec's topic in 2013 Edge & MKX
Welcome, rach1507ec! I recommend heading to your dealer to have this checked out. Have a tech ride along with you to experience the noise. Once you set up the appointment, please let me know, along with your mileage. Meagan -
Were your repairs taken care of at your Ford Dealer, snz? Please let me know, along with your mileage. Hi guys, I recommend setting up an appointment with your dealer for a diagnosis. Once you have, please let me know, along with your mileage. Meagan
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2010 Edge front end click / pop *PLEASE HELP*
FordService replied to 1000wordsSTL's topic in Brakes, Chassis & Suspension
We'll keep an eye out for it! Meagan -
The Official Ford Customer Service “Out of the Office” Thread
FordService replied to FordService's topic in Welcome Forum!
Hello Ford Fam, I’ll be out of the office November 20, 2015. I will return on November 24, 2015. Enjoy the rest of your day, and see ya’ll soon! Tricia -
The Official Ford Customer Service “Out of the Office” Thread
FordService replied to FordService's topic in Welcome Forum!
Hello Ford Fam, I’ll be out of the office November 20, 2015. I will return on November 24, 2015. Enjoy the rest of your day, and see ya’ll soon! Tricia -
2010 Edge front end click / pop *PLEASE HELP*
FordService replied to 1000wordsSTL's topic in Brakes, Chassis & Suspension
Thanks for the mention, WWWPerfA_ZN0W! Welcome to the community, 1000wordsSTL! My name is Tricia, and I’m the U.S. Ford Customer Service Representative. How did it go at the dealer? Also, please private message (PM) your full name, VIN, current mileage, dealer, and best daytime phone number. I’ll be happy to check my resources! Tricia -
Abnormal Steering on the 3.7 Sport
FordService replied to mcali6301's topic in Brakes, Chassis & Suspension
Hello mcali6301, Thank you for providing Ford Motor Company with your comments, as it helps us improve our customer experience. Your feedback has been documented. Tricia