Beerfoot

After working with Ford service, they sent me a service notice and I took it to a Ford dealership. I believe they reprogrammed the control module as it is working now. I know this can be frustrating, please contact Ford service directly and they should be able to help!

Just trying to get 5 posts.

Just trying to get 5 posts.

Just trying to get 5 posts.

Thank you so much for the support everyone! @ FordService - It appears that I need at least 5 posts to send a PM. If you want to PM me your email address, I will send you the required information. I can't thank you enough for the help!

Hello Everyone, I recently picked up a 2014 Edge in January and have about 2,500 miles on the vehicle. Since I picked up this vehicle in the winter, I've had to use the defrost system to clear the front windshield and side windows. Unfortunately the system has not worked properly and I decided to see if time would fix it. It is not mid-March and since the weather is nearing 32F, I've noticed that the defrost system works great above freezing. I believe that the A/C unit is not turning on above freezing as the air temperature inside the vehicle becomes colder when the thermometer reads above 32-33 degrees Fahrenheit. But then once again the temperature drops below 32-33F outside, and the defrost stops working (no more "dry" air) and the windshield and side windows frost up very fast, literally within a matter of seconds. (I'd love to video record this but as you know, it's very dangerous while driving). So basically, do any of you have this problem or know if it is a known issue with Ford? I will be taking it to a dealership very soon as it is a very serious driving hazard. On many occasions I've had to pull over and towel off the inside glass surfaces simply to continue driving. I've tried every A/C, Temp, fan speed combination and they all seem to have minimal effects. I've manually turned the A/C button on (the Edge is the first vehicle I've owned when you hit the defrost button that the A/C "light" doesn't turn on) along with the defrost and that has no effect when the outside temperature is below 32F. This is a very frustrating issue as everything else on the Edge has been great. Thank you in advance!