jmr061

Ford did recently come out with a customer satisfaction program for the 1.5L in some vehicles (not the edge) for the same type of problem.  Eventually if a CSP would come out for the 2.0 in the Edge owner's would be eligible for reimbursement.  There is some hope based on the CSP for the 1.5L.  Cross your fingers, keep poking the bear perhaps, etc and maybe wishes will come true.

1 hour ago, todd92 said:

TSB means Ford is paying for it.  No need for an extended warranty.

That isn't what TSB means.  TSB's are only covered under warranty if the vehicle is under some sort of manufacturer warranty whether it be bumper to bumper or extended.  If the vehicle isn't under warranty, a TSB is paid for by the consumer.  A TSB is not a recall or customer service satisfaction bulletin.

I wouldn't be surprised if its months before an official fix is pushed out.  Software updates, testing, validation takes a long time and even then as you can see, they don't always get it right.  This is the future of vehicles as things get more technical and software based.

Looks like an exhaust hanger.

9 times out of 10, multiple unrelated faults like that are a voltage issue.  Even if the battery terminals look good, clean them anyway.  If it still does it, swap out the battery.  You don't have to install a Motorcraft battery. I have a battery from O'Reilly Auto in my 2016.  If you have a friend that has a comparable battery in their vehicle and they are willing, try sticking theirs in your car for a test.

Ive never heard of a dept running a tune on a vehicle.  Newer vehicles are pretty quick these days just from the factory.  They don't use undercover vehicles for pursuits and such for the most part.

Exactly what @omar302 said.

Both heat and cooling run the fan.  There are no heat mats in the seat.  It is a TED unit.

It could be the radio itself.  Not having checked for DTCs yet is an issue.  There could be a DTC waiting that tells you exactly what is bad rather than just throwing the parts cannon at it.  I had access to the manual last week.  It just showed that the antenna has a separate AM/FM versus Sirius/GPS antenna (both contained in the sharkfin).  The antenna has a power wire running to it from the ACM.  It didn't show any other parts other than a splitter for the GPS/Sirius signal.  It could be the antenna or it could be the ACM.  The FM radio in the ACM itself could be bad.  BTW the 14D212 part you mentioned....14D212 is the base part # for APIMs, nothing to do with radio reception.

On 4/8/2022 at 5:02 PM, FL_Not_A_Cop said:

Ok I am new here and I have an explorer that I am trying to do this mod too, but the cluster doesn’t fit back and allow any bolts to line up and secure. Even the trim doesn’t fit flush but it sticking out. I think the heat sink is the issue. 2017 Explorer FPIU.

 

For the Explorer a plastic brace has to be cut out and the PLATINUM cluster lens and PLATINUM cluster bezel has to be used.

I wish I had access to the service manual but I don't otherwise I would pull some info for you.  I did do a parts lookup and the shark fin looks to have am/fm and satellite in it and also there is a part they call an isolator as part of the antenna system as well.  I would guess its one of those parts or the ACM itself may be bad.  Has the vehicle been read for codes?  The ACM has the capability to throw codes for antenna issues.

On 4/1/2022 at 12:33 PM, bofus said:

More diagnostic info. I upgraded Sync to the latest 3.4.22XX something. No change. I went into Sync 3 diagnostics (hold track skip on steering wheel and track skip on the center console), then it beeps and goes into diagnostic mode running a speaker test. I selected the AHU diagnostic and pulled up radio signal strength.

 

On a particular station (94.9) I get a signal strength of 35 and the head unit locks in on the HD portion. This is the only station that locks in HD.

On another station (96.5) I get a signal strength of 1 and is obviously quite fuzzy and no chance of locking on the HD signal.

 

I would suggest the antenna must be connected or I wouldn't get the one channel locked in ok? If I drive around, this station won't stay locked and easily drops, but I can't enter diags when driving.

 

Opinions? Bad head unit? Is there an antenna amplifier somewhere that might be to blame? It's hard to imagine that a passive antenna could fail in some weird way. Water/corrosion in the shark fin?

 

In reviewing the installation directions, there is no separate FM radio connection cable, the only separate antenna connection is for the GPS hockey puck thing. My GPS is working. I'm assuming that the antenna signal must be coming in on the giant multi-pin connector on the back of the APIM.

 

I just compared the signal levels with my '16 Ford Focus.  I am getting 45 for a signal strength on 94.9 AND the 96.5. I get above 40 pretty much across the board on a Focus, but it seems the unit in the Edge can't seem to pull a signal other than one channel. Antenna or head unit issue?  I'd guess the APIM that is bolted onto the screen display, so maybe just a new APIM or new antenna.  Looking at photos online, there are at least two cables attached to the antenna, so I'd guess this is an amplified unit. Maybe the amp crapped out; but, where is it?

 

Looking at ebay, I see:

 

https://www.ebay.com/itm/373773058941

 

Where is this part?  I'm going to guess near the antenna in the roof?

The APIM has nothing to do with the quality of your radio reception.  Did you read my previous post?

The antenna is connected the ACM (CD Player) and you shouldn't have need to remove that to install SYNC3 so doubt you messed with the antenna connection unless wiring harnesses got pulled on or something like that.  The ACM will throw a code if the antenna is bad or not connected.  Have you had it read for DTCs?  

On 3/8/2022 at 12:14 PM, Sixfttree13 said:

jmr061, are you still doing the APIM reprogramming and module? Have a 2011 edge, sel with a black screen. Soft reset allows the radio to work, but screen stays black. Then after about 20 seconds, audio off is displayed on the dash. 

 

Yes...you can get it here:  APIM REPLACEMENT

The tool isn't the spinning tool, you will also note they say if it doesn't bottom out then try to spin it while using the retractor.  

Here is what I have for the 2016...

2016 Edge Rear Brake Pads.pdf

5 hours ago, handfiler said:

That wont work for the rear caliper. You need the tool that rotates the piston as it compresses it.

Disc Brake Caliper Compression Wind Back Tool

The 15's and up don't use the screw type that I know of.  When I did the brakes on my 16 the service manual didn't call for screw type.  I believe that is 14 and earlier.

On 2/27/2022 at 5:38 PM, jeffcarl said:

I removed the ACM this afternoon. Not a bad job at all.  Sending it off to Collegeville PA tomorrow for their fix. I put stuff back together so I have heater controls. It drives fine & and everything seems to work, well almost everything: The only issue I have now is I have a parking brake malfunction on the dash & the chime that goes along with that; the parking brake doesn't work. I tried cycling the power on & off a few times, without actually starting & the actually starting, but no joy.  I also disconnected the battery for a couple minutes but that didn't work either.

 

Any ideas?

Did you plug the electrical connector back in for the switch?

18 minutes ago, jeffcarl said:

Well here I am nearly 3 weeks with no progress yet. Does anyone know, if I pull my existing module & send it out, can the car be driven without the module for the four or five days until it comes back & I reinstall it?

Yes you can drive it with out an acm. How much is it going to cost to have it repaired?  Contact me if you want as I can track down and program the correct module for you as it appears you can’t find one yourself. 

Which SYNC  system does it have?  If it helps is it the 8" touchscreen or 4.2" non touchscreen.  If its the non touchscreen what happens when you press the phone button?

I don't have an answer for you but I do have a suggestion as far as the forum goes.  You revived an almost 12 year old post that has "solved" in the title.  Probably not going to get many looks plus you are talking about a noise in the engine area, the original post was the back of the vehicle and a 2009 model year is completely different than a 2021.  They didn't even a have a 4 cylinder ecoboost in 2009.  I would suggest starting a new post, probably going to get more views an answers.

The meter....are you trying to alter the odometer?

Cell service has nothing to do with your navigation on a 2020.

It would be nice to get a VIN so can determine what firmware it is running on the 19/20

Does this cluster exist in the 19/20 Edge in Europe?