techmerlin Posted November 22, 2014 Report Share Posted November 22, 2014 (edited) Hey All, I was in the other day and certain I saw I could download and install Sync update 2.1 for my 2008 I just picked up. I went in today to do it and tells me I have to contact the dealer. Can this be done via download, I am a former auto technician and current IT guy so not out of my normal skillset at all. thank you Edited November 22, 2014 by techmerlin Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted November 24, 2014 Report Share Posted November 24, 2014 Hi techmerlin, Congrats on your new-to-you Edge! Since 2.1 is considered an upgrade, it has to be performed by your dealership. Rebecca Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted November 28, 2014 Report Share Posted November 28, 2014 I have a 2009 MKX and was able to download a copy of 2.1.4 off the web for my car. After downloading you copy it to a 2 gig jump drive and plug it into the USB port on your Edge. Runs from there. Requiring a dealer to do it is simply a sales gimmick from Ford to allow a local dealer to pocket an extra $100 for essentially doing nothing. (I was actually quoted $150 from my local dealer. When pressed, most of the cost was for a mechanic to stand around waiting for the program to install). ...right... Try Google, copies are available for download, but I caution to run your virus checker on the d/l file just to make certain that a knucklehead hasn't sweetened the file on you. Quote Link to comment Share on other sites More sharing options...
akirby Posted November 28, 2014 Report Share Posted November 28, 2014 Not a sales gimmick. Some versions of sync and MFT can brick the system if not done correctly so ford wants the dealer to do it. It only applies to that one version of sync and one MFT version. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted November 28, 2014 Report Share Posted November 28, 2014 Perhaps. I talked with someone at syncmyride.com and was led to believe that it was no big deal. (The update only takes 20 minutes, but the dealer needed an hour to an hour and one half to install (quote) from start to finish). Anyway, here's what's in 2.1.4: - Bluetooth auto-connection improvement.- Media player reliability.- Voice Recognition improvements to recognize names entered with all CAPS.- Voice Recognition enhancements that will decrease the chance of calling the wrong person.- Add customer assistance phone number to Help prompts. The update runs itself, just plug it in. Only way it will (should) create a brick is if you were to stop it mid cycle. (I would imagine that's true of any update however). Quote Link to comment Share on other sites More sharing options...
akirby Posted November 29, 2014 Report Share Posted November 29, 2014 The install could fail for a number of reasons though most are unlikely. They're just playing it safe since they could be on the hook for a warranty repair depending on when it was installed (less likely now due to age but valid when this version first came out).. If they wanted to generate dealer revenue they would make you take it back for all updates instead of only one. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted December 1, 2014 Report Share Posted December 1, 2014 Hi everyone, I just want to clarify that version 2.1.4 is not the same as version 2.1. Some updates can me installed by yourself and some cannot; upgrades will have to be done by dealers since there are features being added. Rebecca Quote Link to comment Share on other sites More sharing options...
Waldo Posted December 1, 2014 Report Share Posted December 1, 2014 Whether you can do the update or not depends on what you're starting with. Your 2009 would have already had the "dealer-only" version, so that's why you didn't need to go to a dealer. Other's with older models will not have the same options. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted December 6, 2014 Report Share Posted December 6, 2014 Whether you can do the update or not depends on what you're starting with. Your 2009 would have already had the "dealer-only" version, so that's why you didn't need to go to a dealer. Other's with older models will not have the same options. I suppose that makes sense. My 2009 does have the "dealer-only" option and the website did 'not' provide a download link. I was able to get it off the web from "another" source". When I called the website link, they told me that there was no real advantage in having it installed (no new feature were being added) and that it was doubtful it was worth the money. I still have the jump drive and the downloaded file which I haven't loaded yet, too busy with taravel. Going to run it to the dealer next week to have the DRL turned on, maybe I ask them again. Hundred and fifty is outrageous IMO, see if their willing to negotiate on the price. Quote Link to comment Share on other sites More sharing options...
akirby Posted December 6, 2014 Report Share Posted December 6, 2014 There weren't a lot of new features in the sync releases - mostly bug fixes. Quote Link to comment Share on other sites More sharing options...
JAR1299 Posted December 17, 2014 Report Share Posted December 17, 2014 I have a 2009 MKX and was able to download a copy of 2.1.4 off the web for my car. After downloading you copy it to a 2 gig jump drive and plug it into the USB port on your Edge. Runs from there. Requiring a dealer to do it is simply a sales gimmick from Ford to allow a local dealer to pocket an extra $100 for essentially doing nothing. (I was actually quoted $150 from my local dealer. When pressed, most of the cost was for a mechanic to stand around waiting for the program to install). ...right... Try Google, copies are available for download, but I caution to run your virus checker on the d/l file just to make certain that a knucklehead hasn't sweetened the file on you. Since you had a good install would you have a copy of it that you could possibly share with the rest of us? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted December 18, 2014 Report Share Posted December 18, 2014 I decided to not install it after readig the posts on it. As must as I hate to, I'll probably bite the bullet and pay the dealer to do it. Quote Link to comment Share on other sites More sharing options...
ccatex@gmail.com Posted July 14, 2015 Report Share Posted July 14, 2015 Is the update download link for the gen1 sync a unicorn? I've searched everywhere for it. Almost giving up. I refuse to give my money to the dealership. I'm a diesel technician and was an IT specialist beforehand. I feel I'm qualified. Thanks yall! Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted July 14, 2015 Report Share Posted July 14, 2015 Is the update download link for the gen1 sync a unicorn? I've searched everywhere for it. Almost giving up. I refuse to give my money to the dealership. I'm a diesel technician and was an IT specialist beforehand. I feel I'm qualified. Thanks yall! Hi ccatex@gmail.com, I can help with this. Log into your Owner account to check for updates: Owner.Ford.com Once you're in, select the SYNC & HOW TOS tab then select CHECK FOR SOFTWARE UPDATES. You will have the option to download the update to a USB if it is available for self-installation. Shaay Quote Link to comment Share on other sites More sharing options...
Forddieseltech2015 Posted August 5, 2015 Report Share Posted August 5, 2015 There are 2 sides or processors inside the apim or sync module both can be accessed through the dl or the usb hub but for major reflashes ( upgrades) it has to be done both through the dl with ford's id's and then through the usb hub. I am a senior master tech with Ford and also a sync specialist. Go see your dealer. 2 Quote Link to comment Share on other sites More sharing options...
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