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Dealer Incorrectly Replaces PTU


pintokid

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My wife's 2017 recently started making strange noises in the front end. When you steered into a parking space and turned the wheel you could hear the rack making strange crunching noises. And above 50mph you could hear a hum that got louder and higher in frequency as you drove faster. To me it sounds like a wheel bearing.

 

We brought it in to the local dealer and they diagnosed that as two separate problems. They replaced the steering rack and that problem is resolved. But for the hum they told us it was the PTU and they replaced that as well. But that didn't resolve the hum at all. In fact it is so obvious I suspect they didn't take it on the highway after replacing the PTU (the dealership is about 1/4 mile from a 65mph highway). It is funny that whichever seat you are in the front it seems to come from that side. It still sounds like a wheel bearing. Anyone here have a similar issue and it was not the PTU? Could it be the transmission?

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