Adaptive Steering Fault requires new steering wheel (3 bus days for part to come from Ford Sacramento parts depot). And also TSB for rear seat not folding all the way flat (right rear seat does) still pending, and the tech had the seat disassembled. I provided TSB number and detail learned from this forum) to service advisor but he declined to forward to technician - saying the tech will identify all TSBs for my Sport. Obviously that didn't happen.
Yeah, both my salesman and I thought that the AS problem was the reason for the hold-up. He looked up all the Titaniums ordered in town, and only the units with AS were on hold. Probably ran out of parts due to warranty work, but they seem to have the parts now.
Getting updates on TSB's, known problems, etc. is the reason I like these forums.
BTW, what little work I've had done at Ford Country, on my 2010 Lariat, (recalls and maintenance) have been done with no problems. I just did an oil change service a couple of weeks ago on my 2016 and the guy in charge of that e-mailed me to make sure I had no complaints. But you still have to watch them, people make mistakes.