If you want to take the ferry over to Port Jefferson (NY) there is a fantastic dealer for service. I have been going to RAMP Ford on Rt 347 for close to 20 years. My 2011 Edge was leased from another dealer however because the Salesperson didn't do the right thing. My 2007 Edge was leased at Ramp, My previous Merc Sable and before that my purchased 2001 Taurus were from other dealers. I always went to Ramp for the service department however
Needless to say very happy with them
I'm sure you can find an honest service center in CT., keep looking