Have a 2019 SEL.
The wife drives the car 95% of the time. When I do drive the car, I dislike the lumber part of the seat. Needs to be higher up for me. Dislike the leather. First time for us, have always had cloth. Also dislike the automatic climate control, can't shift the tranny down on steep grades, has to use the brakes more
The wife likes everything about the car other then the leather seats, the automatic climate control, can't shift the tranny down on steep grades, has to use the brakes more. So yes there are somethings we both dislike.
Otherwise we like the car. It can handle the two lane curvy roads as fast as we feel comfortable in going. Unfortunately we can't go as fast as we would like since there is always someone going slower. The car is averaging 30.1 mpg. Lower then the car we traded in, but then the Ford is about twice the size of the car we traded in. The Ford can carry a LOT of stuff with the rear seats down, like all the little storage areas.
The stop/start feature. I don't care for it, so when I'm driving I shut it off. The wife likes it, leaves it on. At stops with the window down, sometimes can hear the car start up other times not. Get some weird looks from other drivers who have their window down when the car starts up again. ?
Doubt we will keep it ten years like we did our last car, time will tell.