Dawgster Posted July 18, 2023 Report Share Posted July 18, 2023 the dealer's service manager is contacting the ford customer service dept to ask for financial assistance or a warranty price. he didn't sound to hopeful. Quote Link to comment Share on other sites More sharing options...
edkene Posted July 19, 2023 Report Share Posted July 19, 2023 1 hour ago, Dawgster said: the dealer's service manager is contacting the ford customer service dept to ask for financial assistance or a warranty price. he didn't sound to hopeful. So - take it for what it is worth (faceless person on the interwebz) - but I would recommend reaching out to Ford Customer Service yourself. I found out that a dealership has essentially two prices - the customer price and then the price that corporate Ford pays to get work done. When I got the customer quote from the dealership to do my long block it was ~$6800. When I called and talked to Ford and got them to pay for a large chunk the price went down to around $5300 total (if I remember correctly). So, what that told me is the dealership doesn’t make as much money off of having corporate Ford pay vice having a regular customer pay. Additionally, when I first took it in and found out there was the problem, the service rep told me Ford wouldn’t do anything, etc. that turned out to not be the case when I called Ford myself. Quote Link to comment Share on other sites More sharing options...
Dawgster Posted July 19, 2023 Report Share Posted July 19, 2023 2 hours ago, edkene said: So - take it for what it is worth (faceless person on the interwebz) - but I would recommend reaching out to Ford Customer Service yourself. I found out that a dealership has essentially two prices - the customer price and then the price that corporate Ford pays to get work done. When I got the customer quote from the dealership to do my long block it was ~$6800. When I called and talked to Ford and got them to pay for a large chunk the price went down to around $5300 total (if I remember correctly). So, what that told me is the dealership doesn’t make as much money off of having corporate Ford pay vice having a regular customer pay. Additionally, when I first took it in and found out there was the problem, the service rep told me Ford wouldn’t do anything, etc. that turned out to not be the case when I called Ford myself. thanks, I'll press the issue myself. Quote Link to comment Share on other sites More sharing options...
garypender Posted August 5, 2023 Report Share Posted August 5, 2023 I finally received the car back. Total cost to replace the engine $8,300. It has a 3 year unlimited mile warranty for parts and labor. Unfortunately neither the dealership nor I ever received word back from Ford about any assistance. Just my luck I was 6 weeks out of my 7 year- 100,000 mile extended warranty. Quote Link to comment Share on other sites More sharing options...
2015EdgeOwnerCA Posted August 28, 2023 Report Share Posted August 28, 2023 Hi there, We are going through a very similar issue but only at $80k mileage! First the check engine came on and was reading a misfire then it would go off and we thought it was just a tune up issue we would wait to resolve later and then it started overheating. Dumped a whole liter of coolant in it and it was gone in 2 days. First mechanic pressure tested it refilled the coolant to max and said to watch the levels for the next 500 miles since they couldn't find the leak. Car started overheating again a week later and took it to Ford where they found the crack in the long block and says it needs to be replaced! I have read this on other forums too which makes me feel like this is a recall issue. I am going to see what they can do about this because it is really making me not want to get another Ford. No issues before so same....very disappointed. 1 Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 1, 2023 Report Share Posted November 1, 2023 Recently I subscribed in FaceBook to Ford Edge Owners Group and learned about this major engine problem. Quite disappointed with Ford and especially since I love my 2016 Edge Titanium FWD with just 41k kilometers on the clock. I kind of worry with the winter ahead of us if I should trust now my Edge. Are any test possible to verify if my engine belongs to the "scrap" book? I understand that Ford ignores the problem and I wonder if there are any updates where Ford stands on this issue now. Thanks 1 Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 2, 2023 Report Share Posted November 2, 2023 Don't know if I'm going crazy or something folks but I posted yesterday here about my 2016 Edge Titanium 2.0L Ecoboost regarding engine coolant intrusion and I don't see my post. Was it removed/relocated? Thanks 1 Quote Link to comment Share on other sites More sharing options...
dabangsta Posted November 2, 2023 Report Share Posted November 2, 2023 7 hours ago, oskar27 said: Don't know if I'm going crazy or something folks but I posted yesterday here about my 2016 Edge Titanium 2.0L Ecoboost regarding engine coolant intrusion and I don't see my post. Was it removed/relocated? Thanks 19 hours ago, oskar27 said: Recently I subscribed in FaceBook to Ford Edge Owners Group and learned about this major engine problem. Quite disappointed with Ford and especially since I love my 2016 Edge Titanium FWD with just 41k kilometers on the clock. I kind of worry with the winter ahead of us if I should trust now my Edge. Are any test possible to verify if my engine belongs to the "scrap" book? I understand that Ford ignores the problem and I wonder if there are any updates where Ford stands on this issue now. Thanks So a different post than this? Do you have any of the symptoms or indicators of the coolant intrusion issue or just worried about it? Ford didn't ignore it, they just aren't paying for fixing it for those out of warranty (which yes, to most people, means they are ignoring it). They issued a TSB to the dealerships on indicators, range of affected vehicles, tests to perform, and in the end that a new long block is the remediation, a new block with updates so the issue doesn't happen again. 1 Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 2, 2023 Report Share Posted November 2, 2023 Recently I learned that my 2016 Edge Titanium 2.0L Ecoboost FWD with 49100 kilometers is a contender for engine coolant intrusion. I'm very disappointed that Ford was aware of the problem and does not assist the owners financially and I don't understand how they can get away legally. As the winter approaches I like to know what happens when the fault occurs like are you able to still drive the car or it becomes dead and you need a tow? Are any steps I can take now perhaps to verify if my car is a contender for this issue? The car at the moment has been maintained properly and it is like new inside/outside and one of the best I had next to my previous 2013 Edge Limited. Thanks 1 Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 2, 2023 Report Share Posted November 2, 2023 Thanks for the reply, I just re posted in the wrong section again until I found this thread, sorry. I have no problems so far with my engine she runs like new (knock on wood?) and my mileage is 49100 km. I have no extended warranty. Is it possible for me to ID the engine type I have (USA vs Spain) and if yes where do I look for it. I'm not equipped to remove anything to find this out. My VIN: 2FMPK3K90GBB63242 Are any steps recommended at this stage to take to prevent/extend the eventual failure? Should I get in touch with Ford right now or just wait? I agree with what I read here to deal with Ford vs dealer and have no problem dealing with Ford Excellent thread guys for help on this subject. Was thinking to go for a trade and get a new one but interest rates now are out of wack and perhaps I may do it after the new year since I believe in winter the rates are much better. Many thanks Quote Link to comment Share on other sites More sharing options...
dabangsta Posted November 2, 2023 Report Share Posted November 2, 2023 I don't know the ratio of 2.0 to 3.5 once the 2.0 was introduced, but I would have expected to see more reports of this earlier with the Edge since it got that affected engine 2 years before the Escape and Fusion. However with 1/3 the production numbers of the Edge versus the Escape and the Fusion, I guess that is why it is more apparent in those higher volume cars. I had a 2017 Escape with the 1.5 that also is possibly affected by this issue. They had a CSP to reprogram it to help mitigate this issue (which I had done) by leaving the coolant pump on longer after engine shut down. If you had that done, and still had the coolant intrusion issue, there was another CSP that extended the warranty to 7 years, 84,000 miles. The car was lost in an accident at 98,000 miles so not sure if it would have failed or not. I had an extended warranty still as well on it. I don't know of any attempts to help the issue not happen with the 2.0. Knowing the source of the issue I don't think there is anything that can be done. Keep up on coolant changes? Many people didn't take in their 1.5 powered Fusion or Escapes for the first CSP, so no extended warranty for the issue. There was a lot of misguided details on what it changed, but the text of it was pretty straight forward in why and what they changed. Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 4, 2023 Report Share Posted November 4, 2023 Regarding my 2016 Titanium with 2.0L with 49k kilometers I had a look at the white sticker on the drivers side engine and this is what I got: ForMoCo BBSE 2A45i BD (not sure about the "i" after the 5) GEPTA MEXICO 00:45:47 0085 Do the above mean anything good/bad about water intrusion? And why "MEXICO" ? I thought all Edge were made in Oakville, ON Canada Also looked at my coolant level and its about 1/2" below MIN however car sits in the garage for 2 days now with about 0 degrees C outside and I must admit I have never checked that level before, I looked at it but never bother to notice the level. The oil on the dipstick is just clean oil. Quote Link to comment Share on other sites More sharing options...
1004ron Posted November 4, 2023 Report Share Posted November 4, 2023 oskar27 Take just a little time to go through this thread and you'll likely find the answers to all your questions on this subject, including a video on how to determine your engine's manufacturing location. Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 5, 2023 Report Share Posted November 5, 2023 3 hours ago, 1004ron said: oskar27 Take just a little time to go through this thread and you'll likely find the answers to all your questions on this subject, including a video on how to determine your engine's manufacturing location. Thanks for your time mate, I have gone thru this thread twice from page 1 to the end and although I have seen some videos, none are related to my questions. Perhaps I missed the information and if that's the case, well what can I say, there is tons of good information here and perhaps one day I will see it. Quote Link to comment Share on other sites More sharing options...
Haz Posted November 5, 2023 Report Share Posted November 5, 2023 (edited) oskar27: The information you provide relates specifically to the Brake Vacuum Pump upon which the sticker is affixed... For Engine Build information, refer to the Valve Cover Label shown in this post. Good luck! Edited November 5, 2023 by Haz 1 Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 5, 2023 Report Share Posted November 5, 2023 Haz, I'm grateful with the info you provided, the best so far related to my car. I will look into it and I will post back my findings to help other forum members. Today I drove about 50 miles one way. When I started the car inside my garage the coolant level was about 1/2" below MIN but by the time I got to my destination the coolant level reached a tad above the MIN level. I bought a gallon of Ford pre mixed antifreeze to have handy as needed. Car drives like new but I must say I dont enjoy the ride as much since I'm cautious as to what may happen, Perhaps I will get used to it. Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 6, 2023 Report Share Posted November 6, 2023 Could not take a picture of my engine sticker, not able to remove the top engine cover perhaps cause the engine is still warm but thats what I got: 420 Clevelant Engine Plant EF01A16096111426 08-Apr. 2016 FC 910 AA 2.0L I4 GTDI (the "I" not sure if its a letter or just a scratch) Perhaps I'm wrong but I gather the "Clevelant" plant is the one you don't want your engine to be from? Quote Link to comment Share on other sites More sharing options...
dabangsta Posted November 6, 2023 Report Share Posted November 6, 2023 Any installed in North American market 2015-2018 Edge with the 2.0. I was educated earlier on in this thread as to the different year releases by model (why my 2019 Edge doesn't have the same build date check as the Escape and Fusion). They Edge got the affected block 2.0 first, and got a replacement for it before the other vehicles. 1 Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 6, 2023 Report Share Posted November 6, 2023 Was able to remove the cover and took the picture. Does the 420 has any meaning ? Quote Link to comment Share on other sites More sharing options...
1004ron Posted November 6, 2023 Report Share Posted November 6, 2023 https://www.fordedgeforum.com/topic/30454-rough-idle-when-coldp0301-code-coolant-intrusion-tsb-22-2133/?do=findComment&comment=222715 Quote Link to comment Share on other sites More sharing options...
oskar27 Posted November 6, 2023 Report Share Posted November 6, 2023 Thank you for the post, wow....what can I say, I had seen that video before but didn't pay too much attention. Now its a wake up call and I wonder how long my luck will last. My only comfort is that I'm not a "racing" driver and my car has never seen anything over 110 km/hr. In addition, as a habit I always wait for my engine to warm up a bit before I hit the hwy and so these habits may extend my luck. Reading thru this forum thread and seen all the money people spent for their new engines I question myself how Ford can get away with it. Obviously its a manufacturing fault here and well documented and Ford should have issue a recall. We will see when my time comes up. Many thanks again for your time. Quote Link to comment Share on other sites More sharing options...
CARR142 Posted November 7, 2023 Report Share Posted November 7, 2023 Buy a Ford extended warranty for the piece of mind, and any other future issues. Best wishes! Quote Link to comment Share on other sites More sharing options...
nevans Posted November 15, 2023 Report Share Posted November 15, 2023 Yes...I have a 2018 Ford Edge with ~78,000 miles.... Yes I got the misfire on Cylinder 2 code which led me down the horrifying path of the dreaded coolant intrusion issue. I usually take my work to independent shops. My questions: 1.) Would it be best to go to a Ford dealership for diagnosis and, ultimately, the inevitable long block replacement? 2.) I believe that I saw that there is an updated cylinder block that resolves the cylinder wall issue that is the cause of this problem. What would be the best way to confirm that I get the correct updated block? 3.) Is there an engine warranty once this is replaced? 4.) Any news on the class action lawsuit regarding this known design flaw? 1 Quote Link to comment Share on other sites More sharing options...
smgordonXX Posted December 29, 2023 Report Share Posted December 29, 2023 Question How long does the PCM store the codes? is there a log that details the history of those error codes? Quote Link to comment Share on other sites More sharing options...
Neil ford guy Posted April 20 Report Share Posted April 20 I just filed a formal complaint with the NTSB regarding my 2.0 ecoboost issues. The reply said they would post my issues to their website to see if any others have the same engine issues. Please post so we can get NTSB to force Ford to cover under warranty. Thank you. 1 Quote Link to comment Share on other sites More sharing options...
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