Satellite Radio

[William Parks]

Radio keeps switching from satellite to fm and I can not activate satellite radio🤔 it's a 2010 SEL with original radio.Just got it and I have done no work to the radio to cause any problems 

Edited Monday at 12:55 PM by William Parks

[edjunior]

I may or may not be able to provide any help for you, but no one can unless you provide a bit more information.  Year, trim, is this a new to you car, have you done any work on it that may have affected the radio, etc.  Welcome to the forum.

[1004ron]

13 minutes ago, edjunior said:

I may or may not be able to provide any help for you, but no one can unless you provide a bit more information.  Year, trim, is this a new to you car, have you done any work on it that may have affected the radio, etc.  Welcome to the forum.

@William Parks please add that to your profile signature - https://www.fordedgeforum.com/settings/signature/

[William Parks]

2010 SEL Edge original radio

[Blk22Edge]

On 12/6/2025 at 3:10 PM, William Parks said:

Radio keeps switching from satellite to fm and I can not activate satellite radio🤔 it's a 2010 SEL with original radio.Just got it and I have done no work to the radio to cause any problems 

When you say switching, do you mean when you select Satellite, it immediately goes back to FM? Or does it switch between the two on its own? Also, does it switch back to FM if you select AM or another source?

[William Parks]

When I set it to satellite a couple seconds later it switches to fm

 all by itself,only does this when set to satellite 

Edited Monday at 01:48 PM by William Parks

[Blk22Edge]

1 hour ago, William Parks said:

When I set it to satellite a couple seconds later it switches to fm

 all by itself,only does this when set to satellite 

Those couple seconds before it switches to FM, does it play the preview channel or is there no sound at all? There may be an issue internally with the radio or the Satellite antenna. I'd lean towards an issue internally with the radio though. You may have to swap it out with either a new aftermarket head unit or a used factory head unit.

Edited Monday at 03:08 PM by Blk22Edge

[William Parks]

When

3 hours ago, Blk22Edge said:

Those couple seconds before it switches to FM, does it play the preview channel or is there no sound at all? There may be an issue internally with the radio or the Satellite antenna. I'd lean towards an issue internally with the radio though. You may have to swap it out with either a new aftermarket head unit or a used factory head unit.

I set it to satellite a couple seconds later it switches to fm all by itself No no preview or sound

[garycrist]

Have you done a factory rest yet ? Soft is Power and seek up buttons simultaneously  for 5 seconds  (>>I seek up button)

Or, do a master reset  from general settings  of the radio menu.

 

[William Parks]

I tried a soft reset volume and seek up but nothing happened, I held the buttons a good 15 seconds.I thank you for your time in responding 

[dabangsta]

While there are 3 possible configurations for your SEL (standard 6 disc with 4 speakers, SYNC added, or navigation premium sound with 9 speakers), SYNC can require a hard reset, which is done either by removing the fuse (#3 under the dash), the radio (fuse 28), I haven't had a vehicle with stand alone satellite module (fuse #13), or pulling the negative battery cable.

 

I don't know how accessible the fuse panel in yours is, but in my 2012 Fusion, it is easier to pull the battery cable (for ~20 seconds, and turning on the headlights to be sure to discharge power, often if I don't do that, it will not reset, and I can tell because I don't lose time or radio presets).

 

If it has never worked, as suggested, a master reset would also be a good idea. Get rid of the previous owners phones (if it has SYNC/Navigation), do you have a Sirius/XM account? Are you expecting it to work, or hope it has lifetime, or the previous owner left their account active?

[William Parks]

Well to simplify things I just purchased a new radio it needs upgrading anyway the old one. Is dinasour