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I understand that on older models in order to close (and maybe open) the sunroof only a single press on the button is required other than holding it down to close the last 6" or so. On my 2011 MKX I have to constantly press the button to fully open and close it (and also to open and close the sunshade). Always struck me as an unnecessary driver distraction. Did Ford change it for this model year or is there something wrong with mine?

TSB 11-5-6 6F50/6F55 TRANSMISSION—SLUGGISH ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP—BUILT ON OR BEFORE 4/15/2011 "may have a sluggish acceleration or hesitation feel during a rolling stop 0-8 Km/h (0-5 MPH) followed by a harsh bump or feel like a slip on take-off from a stop followed by a harsh bump" I've had this exact event happen on my MKX 3 times and will be asking my dealer about it.

Yes indeed, potentially another mystery solved. It is described as: 6F50/6F55 TRANSMISSION—SLUGGISH TSB 11-5-6 ACCELERATION FROM 0-8 KM\H (0-5 MPH) FOLLOWED BY A HARSH BUMP OR A SLIP ON TAKE-OFF FOLLOWED BY A BUMP—BUILT ON OR BEFORE 4/15/2011 I've had this exact thing happen on my MKX 3 times and each time was very memorable. Hasn't happened for quite some time however, maybe 8 months.

Album art is a mystery to me too on MLT. Gracenotes in particular. Did Ford happen to explain this somewhere?

I regret that the navigation was packaged with other options I desired so that I had to include it on my MKX. I have had a variety of Garmin units so it's pretty easy for me to make a comparison. For my location and for my purposes this is an awful navigation system. In fact if I'm going somewhere where I know I am going to have to rely on navigation, I have to remember to bring along my old Garmin 760. I fully expect it would be much more useful in larger American population centers but I do not spend any time in those regions. Map detail in rural areas is beyond dismal - it won't even show me provincial boundaries! There are very few POIs included for my area, manual map scrolling is crude and address lookup via voice almost never works. And no integration with the addresses included with my phone's phonebook was the last straw. I expect it will be a long time between map updates and that the cost of any update will be close to the purchase price of a superior hand-held. Am currently considering getting a Garmin 3790. Smartphone running Google Maps is an option but I've never gotten comfortable using that in a moving vehicle and lack of a proper mounting system including speaker, GPS reception issues in areas without cell signal and a good daylight viewable screen dissuade me from going that route.

Yours does seem pretty bad with city mileage. That's with the 3.5L right? Hopefully it will improve a good deal after break-in. My 2011 MKX 3.7L gets between 12 L/100km in the summer and 16 L/100km in winter in the city and between 8.6 and 10 on the highway. Not great but acceptable to me. Until my MKX reached about 4K kilometers, it used a lot of engine oil. Now it doesn't use any so the break-in period can make a big difference.

Those controllers and their associated screens are one of the few things Ford got right as far as the infotainment system goes.

What would likely happen in that scenario is my vehicle would sit idling for hours before some tech would look at it... But I do have this on video including a view of the unobstructed sensor location. I offered to show it to the service department but they told me at that time that they themselves have to reproduce the problem. Since then I have spoken to the service manager who tells me that they believe there's a problem but that Ford hasn't provided them with any information as to how they might fix it! Great technology isn't it - Ford can provide the feature but can't fix it when it doesn't work. Or maybe my dealer is just useless - I have accumulated a fair bit of evidence that may be the case. Next closest Lincoln dealer is a 5 hour round trip.

Well they got it mostly right. I love the feature on my MKX but I've had the "sensor blocked" error falsely activating probably well over 100 times since I've bought the vehicle last October. When that happens I have to pull over and restart the car or I switch to normal cruise control. Of course I also lose collision avoidance when this happens so there's also a safety element here that you might think might concern Ford. But there doesn't seem to be any solution to it - the dealer likes to take my vehicle for 1/2 test drives but of course "can't reproduce the problem". Recently, for the first time, I was able to complete a 6 hour trip I make often without losing the adaptive cruise even once. Usually it happens every 1 -1.5 hours of driving. I need to do something to get Ford's attention because my dealer sure doesn't seem to have a clue.

If it took more than a week for the dealer to install a Sync update, then chances are they never did do it correctly.

I'm 6' and find the driver seat positioning to be quite good in my 2011 MKX - maybe slight knee irritation on the console and if I slide the driver's side armrest forward for comfort, I lose the cup holder functionality - BUT for the rare times I sit in the passenger seat, knee room is really pretty bad. With that seat moved all the way back, my knees are still in contact with the glove box unless I tilt the seat quite a bit. So I find leg room is very good for the rear seat and driver but I'd sure like some cushioning on that glove box...

While this issue happened to me a few times in the winter, something new and nasty is happening now. Today I discover that I can no longer get into my MKX via the driver`s door using the keyless entry fob. I can walk around to the passenger side and open the doors by touching that handle though. The symptoms are quite different than before in that a short time after I start the car, I get a `No key fob detected`message even though I am holding the fob in my hand. Maybe an issue with a low fob battery but I can still open the hatch from a hundred feet away. And why is it I have no issues at all unlocking the passenger side door?

Well that`s what the manual says. But then the manual doesn`t bother saying just how to remove that antenna either, which based on my cursory investigation is not a simple chore. Anyone actually do this?

There's a TSB related to the sensor failure issue. I had it done to my MKX and it seemed to fix the blindspot sensors. However it did nothing to fix the the insistent sensor failures for the collision avoidance and adaptive cruise functions (these use different radar sensors). The Cross-Traffic alert system has always worked very well for me (much to my surprise...)

Are you able to tell me the TSB number please? I've had 3 of these very abrupt tranny shifts (though none recently) and I'm wondering if this TSB might cover it. Personally I think the single biggest disappointment I had with my 2011 MKX is due to my dealer incompetence / laziness and Ford's inability to train dealerships and fix known problems promptly. I've had dozens of issues with my MKX over the last 7 months and practically NONE of them have been truly solved. I probably encounter a brand-new-to-me Sync related bug every week but it is the other issues I'm having (like today's inability to start the car unless I push really hard on the brake pedal) that scare me. Yet I enjoy the driving dynamics of the vehicle and the comfort level and features (when they work) provide excellent value for the money. I know that if I'm going to keep this vehicle for as long as I originally intended, I'm going to have invest in an extended warranty.

I'm of the opinion Ford really should supply a simple plastic cover that would prevent unintended flasher activation. If someone actually needs to activate these flashers it would be a simple thing to remove the cover first. I say this after my wife nearly hit the ditch while trying to turn the damn flashers off. How the hell did a design so putrid manage to pass the first stage of the vehicle's new build? And how the hell did they manage to make the flashers so incredibly easy to activate yet so damn difficult to turn off??

I'm still tormented by this problem, even after the supposed TSB fix. Last time I complained about it to my dealer, they took my MKX out on a half hour "test drive". Nice waste of my fuel. I'd say the sensor warning failure occurs about every 1.5 hours of driving (on clear roads with no reason for any sensor blockage). So I've encountered it many dozens of times and my dealer and presumably Ford have no idea of a real fix. (Though after the TSB fix, I never again received any of the sensor blocked errors for the blindside mirrors.) I do believe it does have something to do with electronic interference as there is one particular place on one highway that I've had this occur 4 times within 300 meters. I used to pull over and restart the vehicle but now I just change the cruise control mode to standard. Paid $1500 to get the adaptive cruise and collision avoidance option and it's become the most likely "feature" of my MKX to cause me to swear out loud at Ford (yes, even more so than the many, many Sync failures).

Though if his service dept. is like mine, they will simply deny that there is any update available! Hence the reason I'm still stuck at 2.3. Yes the temptation to find another Lincoln service dealership is huge but that would mean a minimum 400km round trip...

Interesting to know Ford might have tracked down an real live component defect here. That's pretty rare. I've proven to my satisfaction the problem occurs when I grasp the handle too tightly, instead of very lightly touching the inside of the door handle. Then I either have to dig the key out of my pocket, punch in the door unlock code or turn around and walk away for a few seconds. Looking forward to your feedback.

Can't see anything but the most minor updates being user installable. This is because anything significant is tied to the individual vehicle's VIN so each update is sent from Ford tailored to the specific options on your vehicle. Cumbersome, time consuming and prone to transmission errors, but that's the way Ford designed it. My dealer continues to claim there is no update available from Ford beyond 2.4. May have no choice but to make 6 hour round trips to a dealer in another city. Awesome service experience.

I've noticed that happening maybe 10% of the time. Seems completely random and although it does feel strange, it also seems harmless. I've got lots of more worrisome issues with my MKX than that one...

Would be nice wouldn't it? My dealership simply tells me they have no information from Ford to indicate that there's anything newer than the 2.4 version currently installed on my MKX. So they are either incompetent or lying to me. Either way, I'm left with a very bitter taste from both the dealership where I spent 50K and am treated like a sucker and from Ford whose marketing ambitions greatly exceeded their technical abilities.

Took my 2011 MKX in to my local Ford/Lincoln dealership where I purchased it for the first scheduled maintenance and an assortment of warranty issues. Of those warranty issues, none were fixed presumably because the dealership wasn't able to reproduce any of them. I suspect they didn't try very hard. My blindspot indicators haven't worked for the past several days (no sensor blocked message this time). Dealer claims they work yet driving away from the lot they didn't (would have turned around and told them about it but it was closing time). I complained that my Auto-Wipers almost never work (they have worked maybe 3 times out of hundreds of times when they should have worked - windshield can be completely obscured with rain or road splash and those wipers just won't move unless I manually turn them on). Dealer said they work. What are the odds? I mentioned that my steering column squeals noticeably whenever it moves in or out in cold weather. Dealer said it didn't do it for them. Well, duh, I said it happens in COLD weather. One might think think they could have lubricated it anyway! Continue to have a fascinating assortment of Sync issues, now affecting Climate and Navigation functions. Dealership can't reproduce them (well no kidding, virtually none of the Sync issues are strictly reproducible, I'm just hoping to be be kept up to date with updates) But no hope of any Sync updates beyond 2.4 in Canada as the dealership has no record of there being anything newer than that. Are Canadian dealerships really kept that much in the dark? One limited success story is they are ordering in a replacement window trim for the bottom of one of my rear windows because mine is "warped". It's not warped actually, it was just applied crooked so that one end is too high and the other too low. Oh well, chances are they are actually going to fix that one. So it appears I'm going to need to have my video camera with me at all times so I can document all these non-reproducible issues. Might get a bit tricky video-recording and driving but I'm game. Like probably most dealerships nowadays, there seems to be a serious disconnect between the customer service girl at the counter who has virtually no idea of the functions of the vehicles they sell and the mechanics in the back who do the work. That is very frustrating for the customer. Oh yeah, one more thing that really pissed me off. This was the second consecutive time I've been promised a loaner vehicle (we Lincoln customers are a cut above don't you know) but when I show up in the morning, there's none to be had. That really put a crimp in my day. I've had it with these guys but the only other anywhere near-local dealer is a Ford only dealership that seems to have a pretty good service reputation. But can a Ford dealer do warranty service on a Lincoln vehicle?

Yes, and I'm sure Ford is highly upset that their dealerships and the general public are blaming Microsoft for their colossal Sync mess, and issuing public apologies to Microsoft...

That's what got me. Ford has an easy to follow walk-through for the factory default command. Whoopee! That won't solve even 10% of the common issues. I'd like to see them offer a walk-through on how to pull Fuse #29. Now that would be entertaining!