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Heather VM

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@m4rioo: As @1004ron describes, when a Ford Service outlet in Poland enters your Edge's VIN in OASIS via the Poland edition of the Professional Technician System (PTS) website, the Warning Messages immediately inform them that your Edge is a USA-market vehicle...

 

image.png.182a73595045f16d27e8c6f20538e138.png

 

...and while Emissions Recall 24E09 shows among Outstanding Field Service Actions, OASIS provides no information on 24E09 on the Poland OASIS/PTS website, meaning the Recall is not applicable in your region, so I do not expect that a properly configured (for Europe/Poland) FRDS would provide the update -- but that's not necessarily a bad thing.

 

The PCM update provided under 24E09 involves false (incorrect) indications of Catalyst performance that would indicate the indicated Catalyst needs replacement. Now, I'm unsure whether Emissions Testing in Poland/Europe relies upon OBD/electronic data to provide a Pass/Fail rating, but in the event that your Edge throws the DTC indicating a need for Catalyst replacement -- if available in your area -- you could have the Catalyst effectiveness verified by getting a "sniffer" tailpipe-inserted probe/sensor test to verify if the Catalyst performance is in compliance with your country/regional standards, or if Emissions standards or testing requirements don't apply, you'll at least know via a "sniffer" tailpipe Emissions test the Catalyst's authentic condition -- if your Edge ever does throw a DTC saying your Edge's Catalyst is performing in a sub-standard manner, which it may never do.

 

On the other shown Outstanding Field Service Action -- Safety Recall 25S49 -- that is Europe-active and Poland OASIS/PTS provides the following information...

 

25S49 - Cross Carline: Rear View Camera (RVC) Software Update - Vehicle Hold  

 

Date Published:  20 May 2025

 

Confidential

Reference:25S49

 

Subject: Cross Carline: Rear View Camera (RVC) Software Update -- Vehicle Hold

 

Special Attention: The Recall Co-ordinator should have overall responsibility for implementing this action within your Dealership and Retail Dealer(s).

 

Introduction

In some of the affected vehicles, the rear-view camera may not work as intended. Customers may experience a frozen screen, followed by a black screen and a system reboot.

 

Service Instructions are under development and will be released as soon as possible.

 

In the meantime, NEW vehicles (irrespective if sold, unsold, registered or unregistered) must not be released to customers. These vehicles must be held and not sold or used for demonstration purposes until further instructions are published.

 

Vehicles Affected

Affected vehicles will be identified on OASIS.

 

Model/Variant Assembly Plant Affected Build Periods (inclusive dates)
from to
Transit Courier -- Craiova 7/7/2023 30/9/2024
Mach-E -- Cuautitlan 17/3/2020 15/12/2023
F-150 -- Dearborn 8/1/2020 16/4/2024
F-150 -- Dearborn 14/10/2021 15/12/2023
Mustang -- Flatrock Assembly Plant - USA (AAGCL) 4/10/2022 15/2/2024
F-150 -- Kansas City 23/6/2020 9/6/2023
F-250 -- Kentucky 23/3/2022 6/11/2024
Transit -- Kocaeli 4/10/2021 7/3/2025
Bronco -- Michigan Truck 30/9/2020 10/5/2024
Edge -- Oakville 19/8/2020 3/5/2024
Ranger -- Pacheco Assembly 25/10/2022 19/12/2024
Everest -- RAYONG ASSEMBLY PLANT-THAILAND (AAGCM) 1/12/2021 29/2/2024
Ranger -- RAYONG ASSEMBLY PLANT-THAILAND (AAGCM) 26/4/2022 28/5/2024
Focus -- Saarlouis 21/7/2021 21/1/2025
Ranger -- Silverton 24/5/2022 16/11/2024
Ranger -- Thailand LTD Plant Build (AAGB7) 1/10/2022 6/4/2024
Kuga -- Valencia 15/9/2023 15/9/2023
Transit Custom -- Yenikoy 18/1/2023 14/4/2025

 

Dealer action

These vehicles must be held and not sold until further instructions are published.

 

So, Ford Service outlets there have only been provided this early notification on 25S49, but nothing can be done until the repair procedures are developed and made available to them.

 

You could check in with them, in a calm & cordial manner to see if -- since 25S49 is active in Poland -- your USA-market Edge might be eligible -- though, you may run into that same barrier of "It's a USA-market vehicle and not eligible".

 

Good luck!

 

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21 hours ago, m4rioo said:

I have one more major problem that concerns my car. I will allow myself to copy the email (to which I did not get a response) that I sent to Ford USA.

 

"Good Morning

I have a 2023 Ford Edge from the USA with VIN number 2FMPK4K95PBA29008. I imported the car to Europe, more specifically to Poland. The car has a recall #24E09 to be carried out. Ford Poland refuses any possibility of carrying out this recall in Poland. Is it possible to send instructions directly to the service in Poland to carry out such a recall ? I have been a Ford lover for many years, so I really want my car to receive the latest updates, but unfortunately the Polish Ford representative completely ignored me. I kindly ask for help in resolving this matter."

 

You could look into using ForScan to update the PCM software. It can do it. 

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