Edgy one Posted January 1, 2011 Report Share Posted January 1, 2011 Sad Edgeb owner. My dealer called yesterday and told me my Edge of only 3 weeks of being mine has been recalled. Said it could start on fire and wanted it off the road. Good news is Ford and my dealer are on top of this one. And at least I am driving another Edge loaner, even if it is a year older. Did any one else have thier Edge Recalled already? Quote Link to comment Share on other sites More sharing options...
chetlet Posted January 1, 2011 Report Share Posted January 1, 2011 Haven't gotten a call yet, and just spoke with the service manager yesterday regarding the sync update and no mention of the recall. What is it that they need to fix, and how long will it take? Quote Link to comment Share on other sites More sharing options...
Ridbidge Posted January 1, 2011 Report Share Posted January 1, 2011 (edited) Check it out here http://news.gather.com/viewArticle.action?articleId=281474978861253 Doesn't say much other than mentioning the recall. I checked the flmowner.com website and mine is not included. (yay) Edited January 1, 2011 by Ridbidge Quote Link to comment Share on other sites More sharing options...
Edgy one Posted January 1, 2011 Author Report Share Posted January 1, 2011 I am told it is the Body Control Unit (BCU) and it has a suspect circuit card. Mine is one of the possable units. I am told i will have my Edge back on Monday. So it cannot take too long to replace. Quote Link to comment Share on other sites More sharing options...
akirby Posted January 2, 2011 Report Share Posted January 2, 2011 Reported several times already in the Recalls and TSB section. Look there for details. Quote Link to comment Share on other sites More sharing options...
Edgy one Posted January 4, 2011 Author Report Share Posted January 4, 2011 :banghead:Now I am very Sad No Edge as promised today. Guess he part came in for the recall and now something wont clibrate so they need another one. Looks like Tues or Wed? Been Six days without my Edge Quote Link to comment Share on other sites More sharing options...
Edgy one Posted January 10, 2011 Author Report Share Posted January 10, 2011 Finally got my Edge back from the Dealer. Turned out the recall was done and the long term item that kept my cool Edge away was the MFT. After trying to install the updates the APIM failed and needed to be replaced. Well Ford Electronics now will not release an APIM computer untill it has the latest software and passes the internal checks. Well I now have it after 8 days and all appears to be working well. Maybe too well. Now the collision warning system seems to be too agressive. It comes on now when there is no real danger to me. And if you touch the brakes with the red light on you get full brake pressure even you lightly touch the brakes. This may be a future problem but right now i am happy to have ny Edge back home. Quote Link to comment Share on other sites More sharing options...
Black11Limited Posted January 20, 2011 Report Share Posted January 20, 2011 I just received a letter from Ford.......for recall 10S14 and 10B20 (both Body Computer). I DON'T want to take my Edge to a dealer..... I bought it to drive and use it, NOT to have it sit in a dealership. Quote Link to comment Share on other sites More sharing options...
nextime Posted January 21, 2011 Report Share Posted January 21, 2011 Well when it is on fire grab the Marshmallows and take pictures for us. I just received a letter from Ford.......for recall 10S14 and 10B20 (both Body Computer). I DON'T want to take my Edge to a dealer..... I bought it to drive and use it, NOT to have it sit in a dealership. 1 Quote Link to comment Share on other sites More sharing options...
l33 Posted January 22, 2011 Report Share Posted January 22, 2011 Well when it is on fire grab the Marshmallows and take pictures for us. Some days I wish mine would catch on fire - I'd get more enjoyment out of the marshmallows Quote Link to comment Share on other sites More sharing options...
11Sport Posted January 22, 2011 Report Share Posted January 22, 2011 Well when it is on fire grab the Marshmallows and take pictures for us. Quote Link to comment Share on other sites More sharing options...
Tiger_Steve Posted January 23, 2011 Report Share Posted January 23, 2011 (edited) I am told it is the Body Control Unit (BCU) and it has a suspect circuit card. Mine is one of the possable units. I am told i will have my Edge back on Monday. So it cannot take too long to replace. Got my recall notice, as well as a "Customer Satisfation" fix to the Sync Navigation System. Dealer says the first issue would be to verify that my BCM (Body Control Module) needs the upgrade by examination and test. Not all the BCM's have this fix needed, They will give me a rental car while it is being repaired. The "Sync fix" is a software update, is not covered by a rental car, but wouuld be if both fixes are on the same day. Schedule your appointment. Notice, one can read "Customer Satisfaction" as "we are getting too many complaints, and bad press than normal" The Tiger Edited January 23, 2011 by Tiger_Steve Quote Link to comment Share on other sites More sharing options...
nextime Posted January 25, 2011 Report Share Posted January 25, 2011 FYI everyone remember anytime the dealer needs to keep your car under a new car warranty they have to give you a rental if kept overnight or if you need a car to drive. Quote Link to comment Share on other sites More sharing options...
akirby Posted January 25, 2011 Report Share Posted January 25, 2011 FYI everyone remember anytime the dealer needs to keep your car under a new car warranty they have to give you a rental if kept overnight or if you need a car to drive. Says who? Quote Link to comment Share on other sites More sharing options...
nextime Posted January 25, 2011 Report Share Posted January 25, 2011 Says Ford, call them if you do not believe me. I was told several times by my dealer when I brought my vehicle in for service. I have had a rental since mid October for my Windstar too, still driving the rental for free. Quote Link to comment Share on other sites More sharing options...
11Sport Posted January 25, 2011 Report Share Posted January 25, 2011 Says who? I got a rental twice. Service guy said its under warranty and you get a rental. One day it was for only 8hrs. Ford gets billed for it not the dealer. Thats how it should be. Quote Link to comment Share on other sites More sharing options...
akirby Posted January 26, 2011 Report Share Posted January 26, 2011 Ford will reimburse the dealer for a rental car for warranty repairs under CERTAIN CIRCUMSTANCES. However, there is nothing in the Ford or Lincoln new vehicle warranty that GUARANTEES rental car coverage for warranty repairs unless you have purchased an extended warranty. Only the extended warranty guarantees you a rental car for a warranty repair. If you don't believe me, go look up the standard warranty and extended warranty descriptions. Quote Link to comment Share on other sites More sharing options...
johnd01 Posted February 2, 2011 Report Share Posted February 2, 2011 I just received my 10B20 Sync Customer Satisfaction program notice today. Ford must have staggered out the letters for some reason. i guess I'll just get Sync updated along with the BCU recall all done at the same time. Quote Link to comment Share on other sites More sharing options...
richy Posted February 2, 2011 Report Share Posted February 2, 2011 Finally got my Edge back from the Dealer. Turned out the recall was done and the long term item that kept my cool Edge away was the MFT. After trying to install the updates the APIM failed and needed to be replaced. Well Ford Electronics now will not release an APIM computer untill it has the latest software and passes the internal checks. Well I now have it after 8 days and all appears to be working well. Maybe too well. Now the collision warning system seems to be too agressive. It comes on now when there is no real danger to me. And if you touch the brakes with the red light on you get full brake pressure even you lightly touch the brakes. This may be a future problem but right now i am happy to have ny Edge back home. As far as your collision warning goes, I had to adjust mine to the least sensitive setting or else it was just too annoying. It is better now. Quote Link to comment Share on other sites More sharing options...
tarabert Posted August 24, 2011 Report Share Posted August 24, 2011 Ford will reimburse the dealer for a rental car for warranty repairs under CERTAIN CIRCUMSTANCES. However, there is nothing in the Ford or Lincoln new vehicle warranty that GUARANTEES rental car coverage for warranty repairs unless you have purchased an extended warranty. Only the extended warranty guarantees you a rental car for a warranty repair. If you don't believe me, go look up the standard warranty and extended warranty descriptions. That is exactly what my dealship told me when I took my 2011 in for a loose air conditioner fuse. If I didn't purchase the extended warranty, they didn't have to give me a rental car even if it is still under manufacturers warranty. I need to take it in for the Sync system update, I called Ford and they told me that the dealer should give me a rental car this it was a letter issued by Ford. But its usually hit or miss, depending on what service manager I get and how much of a fit I pitch. Quote Link to comment Share on other sites More sharing options...
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