dj, it came from a dealer.
redbirdpat, I'm inside now with an ice pack on my leg, so I'm working on memory, but I think there was a reset in the same place as on the old system. I'm not sure how much you'll need it, though. The new software is WAY faster, and I tried to hang it and couldn't. Even with auto phonebook download on, it was 3 seconds from off to fully running, and indexing my music flash drive took under 30 seconds.