tbwarren Posted May 21, 2014 Report Share Posted May 21, 2014 I ordered my new 2014 Ford Edge last week, as my lease was up on my 2011 Ford Edge, now I'm getting impatience waiting for it. Any one else order there new Edge? How long did it take?'??? - The dealer told me 6 to 10 weeks... Quote Link to comment Share on other sites More sharing options...
Trekrider60 Posted May 25, 2014 Report Share Posted May 25, 2014 We ordered our 2014 on April 15th and it will be built on June 2nd. That will 7 wks to get it built; don't know how long it will be after the 2nd before we get it. Quote Link to comment Share on other sites More sharing options...
BPM Posted May 25, 2014 Report Share Posted May 25, 2014 I ordered in early March. Going on week 11. 1 Quote Link to comment Share on other sites More sharing options...
mindawyn Posted June 12, 2014 Report Share Posted June 12, 2014 I placed my order on March 21st and it was slated to begin June 11th. Should be delivered early to mid July. Quote Link to comment Share on other sites More sharing options...
scarver601 Posted June 28, 2014 Report Share Posted June 28, 2014 I ordered mine on May 15th. Checked 2 weeks ago and was told the ETA was June 25th and that it was built and he even knew which train car it was on. Checked back on June 26th and was told that it was on an unknown hold and there was no ETA or VIN available. I suspect there was a request for an Edge that was similar enough to mine that a retail buyer wanted if they could get it immediately. Since I ordered mine on the Z plan, the dealer simply delivered mine to the retail customer and reordered mine. I expect to hear that there was a mixup in the order and it had to be resubmitted. Quote Link to comment Share on other sites More sharing options...
jeffcarl Posted October 29, 2014 Report Share Posted October 29, 2014 I feel the pain. Ordered 9/30/14.....no light at the end of the tunnel yet. It will get here when it get's here I guess Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted October 29, 2014 Report Share Posted October 29, 2014 4-6 weeks is normal, so not to worry. Follow up with the dealership to see if they can get you the info. Quote Link to comment Share on other sites More sharing options...
FordService Posted November 17, 2014 Report Share Posted November 17, 2014 I feel the pain. Ordered 9/30/14.....no light at the end of the tunnel yet. It will get here when it get's here I guess Congrats on your purchase, jeffcarl! Has your vehicle been delivered yet? If not, I’ll be happy to track your order and provide the latest updates. Please PM your order number/dealer code or VIN. Once this info is received, I’ll take a look at your order. Have a great day! Tricia 1 Quote Link to comment Share on other sites More sharing options...
jeffcarl Posted November 21, 2014 Report Share Posted November 21, 2014 Congrats on your purchase, jeffcarl! Has your vehicle been delivered yet? If not, I’ll be happy to track your order and provide the latest updates. Please PM your order number/dealer code or VIN. Once this info is received, I’ll take a look at your order. Have a great day! Tricia Thanks Tricia. My sales gal updates me every Monday, and car is supposed to be here (Rochester NY) the week after next. I guess I can wait that long....unless the snow here kills me first! I am in Wyoming NY, probably 2 feet at my house in the last 3 days. Quote Link to comment Share on other sites More sharing options...
FordService Posted December 4, 2014 Report Share Posted December 4, 2014 Thanks Tricia. My sales gal updates me every Monday, and car is supposed to be here (Rochester NY) the week after next. I guess I can wait that long....unless the snow here kills me first! I am in Wyoming NY, probably 2 feet at my house in the last 3 days. You’re welcome, jeffcarl. Is your holiday gift sitting nicely under the tree? Please keep me posted, and don’t forget to share pics. I’ll be here if you need me, and try to stay warm! Tricia Quote Link to comment Share on other sites More sharing options...
jeffcarl Posted December 5, 2014 Report Share Posted December 5, 2014 You’re welcome, jeffcarl. Is your holiday gift sitting nicely under the tree? Please keep me posted, and don’t forget to share pics. I’ll be here if you need me, and try to stay warm! Tricia No Joy, sent you PM. thanks, jeff Quote Link to comment Share on other sites More sharing options...
FordService Posted December 5, 2014 Report Share Posted December 5, 2014 No Joy, sent you PM. thanks, jeff Hang in there, jeffcarl. I received your PM. Please check your inbox. Keep me posted, and have a great weekend! Tricia Quote Link to comment Share on other sites More sharing options...
Salta Woods Posted December 6, 2014 Report Share Posted December 6, 2014 Mine has been on order for 9 weeks and it is two weeks out. Quote Link to comment Share on other sites More sharing options...
jeffcarl Posted December 8, 2014 Report Share Posted December 8, 2014 Mine has been on order for 9 weeks and it is two weeks out. That hurts! I'm coming into week 10, supposed to be here this week. That's a "spodabe". Hang in there. Quote Link to comment Share on other sites More sharing options...
FordService Posted December 8, 2014 Report Share Posted December 8, 2014 Mine has been on order for 9 weeks and it is two weeks out. That hurts! I'm coming into week 10, supposed to be here this week. That's a "spodabe". Hang in there. Your rides will be here before you know it, guys! I’ll be here if you need a status update or moral support. Hang in there, and have a great day! Tricia Quote Link to comment Share on other sites More sharing options...
jeffcarl Posted December 16, 2014 Report Share Posted December 16, 2014 (edited) My Edge was supposed to take 6 to 8 weeks. I am coming into week 12 with no car and NO SHIP DATE! Ford says the car was built on/around 11/24. They said on 11/30 that the car was "in transit" & would arrive between 11/30 & 12/6. Last week (11/8) they changed the story: car is built, at Ford ready to ship, but that's all they will say. So the "in transit" was not true, and they can't say when it will ship. What kind of customer service is that? Oh, forgot, the car hasn't shipped due to a shortage of rail cars. The dog ate my homework too. Disgusted in Rochester, NY Edited December 16, 2014 by jeffcarl Quote Link to comment Share on other sites More sharing options...
jeffcarl Posted December 20, 2014 Report Share Posted December 20, 2014 I gave up today. After 12+ weeks Ford is unable to tell me when my car would get to my dealer. Car has apparently been complete for 3 or 4 weeks, sitting in Oakville. A mere 2 1/2 hour drive from my dealer. So anyway I bought another car today. Misleading information followed by no information tested my patience beyond my limits. I am not happy about it either. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted December 21, 2014 Report Share Posted December 21, 2014 Should never have had to come to this, but glad you found an answer. What did you end up going with? Quote Link to comment Share on other sites More sharing options...
elijahbird7 Posted January 11, 2015 Report Share Posted January 11, 2015 I ordered my 2014 Lincoln MKX AWD on Wednesday, May 7th. It was built on Wednesday, May 28th, and delivered to the dealer on Wednesday, June 11th. So 5 weeks exactly. Got the 22" wheels and Ruby Red metallic, so it looks like the Lincoln version of the Edge Sport. Just under 4,000 miles on it now, and not a single problem with it. 1 Quote Link to comment Share on other sites More sharing options...
FordService Posted January 20, 2015 Report Share Posted January 20, 2015 I ordered my 2014 Lincoln MKX AWD on Wednesday, May 7th. It was built on Wednesday, May 28th, and delivered to the dealer on Wednesday, June 11th. So 5 weeks exactly. Got the 22" wheels and Ruby Red metallic, so it looks like the Lincoln version of the Edge Sport. Just under 4,000 miles on it now, and not a single problem with it. Welcome and congrats, elijahbird7! My name is Tricia, and I’m the U.S. Ford Customer Service Representative on this forum. I’m glad to learn that all is well your way! If you ever have questions or need assistance with your MKX, please contact our Lincoln Customer Relationship Center at Phone: 1-800-521-4140. Hours of Operation are 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) / 9:00 a.m. - 5:30 p.m. EST (Saturday). Our representatives will be happy to look into your concern! Tricia Quote Link to comment Share on other sites More sharing options...
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