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brahmabull

Key FOB AND manual key won't work

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Hello everyone,

 

Here is what happened. I have a 2007 Ford edge SE. The other day my wife went out to lunch and everything was fine with the car. She got back to work, and then a few hours later she had to leave again. She tried to unlock the edge with the keyfob and it wouldn't work. So then she manually stuck the key in the lock and tried to turn it to unlock the door and it would not turn. So basically there was NO way to get into the car. She had to call a tow truck guy to come unlock the car. He put his little car unlock tool between the window and door panel and did his thing and unlocked the car for us. So my wife gets in and starts it up and everything is fine. No dead battery or anything. Then she locked it up and tried the keyfob again and this time it worked but she could not unlock it manually with the key still. My question is, how can the keyfob just not work all of a sudden and whats up with the key lock? Anyone else ever have this problem? Thanks in advance.

 

 

B

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Did she try the 2nd key, fob, to see if they work?

 

When you use the key, does it turn when unlocking (indicates a connecting rod may have become disconnected). If it doesn't turn, would indicate a broken lock.

 

One other thought, have you ever tried this key before, are you certain that this is the correct key?

 

That the fob didn't work and then did, could be a weak battery. Don't know of what it could be otherwise as it works now. Perhaps the battery is weak and she was too far away to talk to the car, but was closer on the last attempt.

Edited by enigma-2

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2007 key fob. If the battery has never been changed then the battery is dead. Door lock most likely did not work because it has grime or garbage in it because it is never used. Try changing the battery in both and getting a lock cleaner or lubricant to spray it and clean it out then work the key in and out.

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Thanks guys for your responses. I'll try to live up the key lock and change the keyfob battery and see how it goes. Thanks again.

 

B

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Why don't you try the second key and see if it can lock/unlock the door? (Just to isolate whether it's the key or the lock).

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I'm thinking the lock is bad or dirty. After all the key is used to start the car so it obviously works.

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Guest Carol

I am having the same issue. 2016 Ford Edge. Tried to unlock door with both fobs. Nothing! Took manual key out pried the cover off to get to key entry and turned the key but nothing happened. Door wouldn’t unlock. Have to get into the car to pop the hood if I am to jump the battery to the car.  

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Carol,

Did you try the keypad on the driver's door?  Enter your personal or the factory code.
Once you're in the Edge if it still won't start put the fob in the tray at the bottom of the center console 'then' try the Start button again.  If the Edge starts now you can be pretty certain the batteries in both of your fobs are goners.   If those batteries have never been replaced it's probably about time anyway.

 

 

Edited by Gadgetjq

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