snowtire Posted December 11, 2018 Report Share Posted December 11, 2018 On 12/9/2018 at 7:45 PM, bobyellow said: Wait, you ordered one? Nobody (not even sales people) should drive it. I'd be pissed if it had more than 10 miles! Mine had one test drive by a customer and two by sales people (5 packed in it, then drew straws to see who drove!). With three test drives, there were 29 miles on mine. No leaks on mine. Built on the 1st day. Fingers crossed (check once a week... maybe should check daily!). Hopefully everyone will look but not touch. Quote Link to comment Share on other sites More sharing options...
snowtire Posted December 11, 2018 Report Share Posted December 11, 2018 14 hours ago, Fingernip said: Checked again today and I have a new window sticker produced on 12/10/18 and a new production date of 12/9/18. I wonder if a delay caused a push back in builds and someone finally got the system all caught up. I guess we will see if it moves to waiting shipment after a few days. My estimated delivery date hasn't changed though and I see it unlikely to take 15 days from today to arrive. Update again: Dealer just sent me a text saying the car is built and sitting at the dock waiting for shipment. SO apparently the tracking site is a bit off. Fingernip, I wonder if in transit means it is actually en-route on the truck. I don't know why it would take even 12 days to arrive at my dealer from Ontario. Sounds like Dacford's ST has been used in a crash test, or has been stolen. Anyway, it will be interesting to see who takes delivery first between the three of us. Quote Link to comment Share on other sites More sharing options...
Fingernip Posted December 11, 2018 Author Report Share Posted December 11, 2018 6 hours ago, snowtire said: Fingernip, I wonder if in transit means it is actually en-route on the truck. I don't know why it would take even 12 days to arrive at my dealer from Ontario. Sounds like Dacford's ST has been used in a crash test, or has been stolen. Anyway, it will be interesting to see who takes delivery first between the three of us. The system finally updated and now the delivery date has been pushed back another week. Estimated delivery is now 1/1/19 another holiday lol. Quote Link to comment Share on other sites More sharing options...
dacford Posted December 11, 2018 Report Share Posted December 11, 2018 tIf Ford "Supervisor" keeps his promise I should know what happened to my ST by Wednesday afternoon, if even they can find out??!! Of course on the website each day that goes by my delivery date keeps climbing by one (now 28 days, with no actual delivery date) while it is still listed as being "in production". I am curious if snowtire and Fingernip have "special order" listed in a small box along with build date on bottom of window sticker as mine does??? Quote Link to comment Share on other sites More sharing options...
Fingernip Posted December 11, 2018 Author Report Share Posted December 11, 2018 36 minutes ago, dacford said: tIf Ford "Supervisor" keeps his promise I should know what happened to my ST by Wednesday afternoon, if even they can find out??!! Of course on the website each day that goes by my delivery date keeps climbing by one (now 28 days, with no actual delivery date) while it is still listed as being "in production". I am curious if snowtire and Fingernip have "special order" listed in a small box along with build date on bottom of window sticker as mine does??? Yes, my window sticker lists it as "special order". Also my original build date was 12/1/18 and the window sticker reflected that date. When the system failed to update it actually deleted my window sticker and updated my build date to 12/9/18 and created a new window sticker dated 12/10/18. I'm wondering if my car got picked to crash test or there was a quality fault that caused it to be pulled from the line. Quote Link to comment Share on other sites More sharing options...
dacford Posted December 11, 2018 Report Share Posted December 11, 2018 My build date (10 16 18) on the WS has never changed from the first date the WS was available which was 10 16 18. The date stamp of the WS print and each weekly refresh of course changes and now mine is 12 10 18 as well. My original build date notices and the delivery estimate notices did change numerous times up until 10 16 18 build date and then on 10 25 18 the website started to show "in production" and has ever since while the last delivery date estimate of Nov. 13 never happened, and the delivery keeps ticking up one day at a time ever since without listing a date anymore. The website is a CRAZY mixed up affair; UNLESS that is actually how the Oakville plant operates!? Quote Link to comment Share on other sites More sharing options...
Fingernip Posted December 11, 2018 Author Report Share Posted December 11, 2018 Updates just keeping coming on my car. Now its in transit and estimated to arrive on December 27th. Quote Link to comment Share on other sites More sharing options...
dacford Posted December 12, 2018 Report Share Posted December 12, 2018 Fingernip…..The website appears to be working as it should or supposed to for your ST. You ordered it Sept 19th if I remember correctly?? No new info here only that my page jumped up to 30 days till delivery as of this evening. I suppose I should have been patient until it clicks off 100 days! Quote Link to comment Share on other sites More sharing options...
Fingernip Posted December 12, 2018 Author Report Share Posted December 12, 2018 1 minute ago, dacford said: Fingernip…..The website appears to be working as it should or supposed to for your ST. You ordered it Sept 19th if I remember correctly?? No new info here only that my page jumped up to 30 days till delivery as of this evening. I suppose I should have been patient until it clicks off 100 days! I genuinely hope this is resolved for you. You might be better of looking for a car on a lot. Or trying a new dealer. Quote Link to comment Share on other sites More sharing options...
snowtire Posted December 12, 2018 Report Share Posted December 12, 2018 2 hours ago, Fingernip said: I genuinely hope this is resolved for you. You might be better of looking for a car on a lot. Or trying a new dealer. I wonder at what point are we allowed to get our deposit back. I put $500.00 down. Not Rated OAK-001185 IL 2019 EDGE ST AWD EXTERIOR 5-PASSENGER FORD PERFORMANCE BLUE MET 2.7L V6 ECOBOOST ENGIN 41C 095 RC73 SOLD TO RAMP ONE SHIP TO (IF OTHER THAN SOLD TO) RAMP TWO SHIP THROUGH $43,845.00 FINAL ASSEMBLY PLANT OAKVILLE METHOD OF TRANSP. RAIL ITEM #: 41-J100 O/T 1 11 29 18 SPECIAL ORDER *************** Quote Link to comment Share on other sites More sharing options...
dacford Posted December 12, 2018 Report Share Posted December 12, 2018 snowtire.....As long as not weird order most dealers around here not care as long as buy something from them. IF my ST doesn't come through will just pick up an Edge Titanium; plenty available or I know of at least 50 ST around MN but not like I ordered, might grab one of those. My dealer will trade any where to get what one wants. I have had three Edge and they are good all around just thought little more power and improved handling would be good. I am spoiled by the power and handling of my F-150 with the 3.5 PIDI EB engine. Quote Link to comment Share on other sites More sharing options...
WS6Fury Posted December 13, 2018 Report Share Posted December 13, 2018 On 12/11/2018 at 8:25 PM, dacford said: Fingernip…..The website appears to be working as it should or supposed to for your ST. You ordered it Sept 19th if I remember correctly?? No new info here only that my page jumped up to 30 days till delivery as of this evening. I suppose I should have been patient until it clicks off 100 days! Interesting, seems like couple people here are having same issue I am. I ordered my vehicle back in July with brake package, got the VIN# in matter of weeks after dealer put order through when books opened up, and I still don't have my vehicle. It was built 10/26/18 and has been sitting in Ontario since. Was supposed to be delivered beginning/mid November. Dealer has been trying to find out what's going on, but no feedback from Ford. Dealer thinks may be a rail problem. Extremely frustrating as all the ST's without the brake package are being delivered left and right to the same dealer and others around me. Quote Link to comment Share on other sites More sharing options...
dacford Posted December 13, 2018 Report Share Posted December 13, 2018 WS6Fury....Mine does NOT have brake package and is rather basic 400A with Nav / Adapt Cruise & block heater, ingot silver. I have been thinking it was too basic for Ford and they are filling 401A loaded builds as make extra $$$$ on them. I have no need for the other packages beyond standard since it has Ford Pass which allows one to use phone to communicate with vehicle. I did receive call-back from Ford "Supervisor" this afternoon as he promised Monday morning; he was still working on finding out what's going on but running into obstacles! Quote Link to comment Share on other sites More sharing options...
CBRad Posted December 13, 2018 Report Share Posted December 13, 2018 Just fyi my special order was placed on 9/17. 401A/Performance Brake Package/Cold Weather/Cargo/Ford Blue. Production on 11/19, shipped via rail on 11/27. The delivery date was jumping closer every few days from 12/16 to 12/12, 12/10 and was delivered on 12/8. I know that there was another ST with brake package delivered before mine in white the week before. Hope you all hear soon whats causing the delay. Quote Link to comment Share on other sites More sharing options...
Perblue Posted December 13, 2018 Report Share Posted December 13, 2018 12 minutes ago, CBRad said: Just fyi my special order was placed on 9/17. 401A/Performance Brake Package/Cold Weather/Cargo/Ford Blue. Production on 11/19, shipped via rail on 11/27. The delivery date was jumping closer every few days from 12/16 to 12/12, 12/10 and was delivered on 12/8. I know that there was another ST with brake package delivered before mine in white the week before. Mine was ordered same day and built same day with everything but brake pack but has yet to be delivered. Quote Link to comment Share on other sites More sharing options...
Old Ray Posted December 13, 2018 Report Share Posted December 13, 2018 (edited) 10 hours ago, Perblue said: Mine was ordered same day and built same day with everything but brake pack but has yet to be delivered. Edited December 13, 2018 by Old Ray opps, and don't read well. Quote Link to comment Share on other sites More sharing options...
dacford Posted December 14, 2018 Report Share Posted December 14, 2018 The Ford "Supervisor" just called me at noon here Friday on my ST that he has been trying to find out what happened to since Monday morning and he is having NO luck either, said he will get back to me next Wednesday the 19th!! Go figure when even a head honcho with Ford cannot find things out very easily. Mean time the website doesn't change from being "in production" Oct. 25th and the time to delivery moving up to 32 days. Quote Link to comment Share on other sites More sharing options...
mwilson6192 Posted December 14, 2018 Report Share Posted December 14, 2018 I wish the best for you. I don't mean to alarm you, but this doesn't sound good. In my case, it took an escalation to a Regional Ford CSM on Day 14 to get someone's attention, and from there is took to Day 21 to find out the magnitude of the multiple defects on my Edge ST. I am at Day 38 as I write this. If it is anything like our experience, getting parts seems to be the common theme for a repair. The difference is your vehicle never was shipped (apparently). Quote Link to comment Share on other sites More sharing options...
Perblue Posted December 14, 2018 Report Share Posted December 14, 2018 (edited) Can't offer any reason but can say what I was told that may freak some out. I have no eta on mine but was informed there are about 7000 edges on hold in some form or another, mostly sts. So there are alot waiting. Edited December 14, 2018 by Perblue Quote Link to comment Share on other sites More sharing options...
mwilson6192 Posted December 14, 2018 Report Share Posted December 14, 2018 1 hour ago, Perblue said: Can't offer any reason but can say what I was told that may freak some out. Care to freak us out anyway? Quote Link to comment Share on other sites More sharing options...
dacford Posted December 14, 2018 Report Share Posted December 14, 2018 Perblue….Talked to my dealer sales manager this late afternoon and he said he tried every day this week to find out what happened and got NOTHING back; same as the Ford Corporate Supervisor. He said that he just had an F-150 stolen in transit and smashed up as well as had experience with NTSB pulling vehicle off assembly line to crash test and in both cases Ford informed him rather quickly by sending special notice by certified letter and apologizing. He can't figure mine out other than probably as you say it is on some kind of hold to recalibrate or inspect??? And as the Ford Holiday sales ad playing now states, "Ford checks & rechecks every vehicles code to be sure its built right!! WE HOPE!!! Funny thing is numerous ST around here have been built few days before mine and up to two weeks after mine and they have all arrived at dealerships as well as MANY regular 19 Edge SE, SEL or Titanium. Go Figure!! Quote Link to comment Share on other sites More sharing options...
Perblue Posted December 15, 2018 Report Share Posted December 15, 2018 6 hours ago, mwilson6192 said: Care to freak us out anyway? I figured the 7000 on hold, mostly st's, would freak some out. Was surprised my dealer told me that. Said it could be them going over them thoroughly which happens with new models but who knows. Quote Link to comment Share on other sites More sharing options...
akirby Posted December 15, 2018 Report Share Posted December 15, 2018 What usually happens is they find a specific problem or two (or the potential for a problem) with a part or factory equipment so they go back and inspect any vehicles that might be affected. There may be nothing at all wrong with those 7000 STs but they want to check to be sure. Or it may be a simple part swap. Ford probably won’t say. Hopefully it will be a quick process. Quote Link to comment Share on other sites More sharing options...
Fingernip Posted December 16, 2018 Author Report Share Posted December 16, 2018 Is ford order tracking not working for anyone else today? Quote Link to comment Share on other sites More sharing options...
Perblue Posted December 16, 2018 Report Share Posted December 16, 2018 Unfortunately it never works for me and my vin. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.