Jump to content

Custom Search

Welcome to the Ford Edge Forum

Sign In  Log in with Facebook

Create Account
Welcome to the Ford Edge Forum - the largest Ford Edge forum discussion board on the web. You must register to create new topics or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Benefits of membership:
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members
  • Create a photo album and post images. . .and more!
Click here to signup now
Guest Message by DevFuse

Check out the Ford Edge ST Forum Here

- - - - -


bad vendor

  • Please log in to reply
1 reply to this topic

#1 OFFLINE   Ron McLemore

Ron McLemore

    New Edge Member

  • Edge Member
  • 2 posts
  • Region:U.S. Southern Plains
  • Location:Branson, MO
  • Edge's Year:2012

Posted 15 August 2016 - 06:31 PM

Car ID pulled a big bait and switch on me.They sent a lesser product but charged me for the better product I ordered. I got the runaround for weeks. It wasn't until I told them that I was filing a complaint with their states Attorney General did I finally get my refund.

Lose this advertisement by becoming a member. Click here to create a free account.

#2 OFFLINE   TheWizard


    Ford Edge Enthusiast

  • Edge Member
  • 776 posts
  • Region:U.S. Southern Atlantic
  • Location:Jacksonville

Posted 15 August 2016 - 07:33 PM

I too have had customer service problems with them.  I used the online chat on their website to get the item number for floor mats with the Mustang running horse logo (for my Mustang of course).  When the mats arrived they were plain with no logo at all.  Their customer service claimed it was my fault for not ordering the right item.  Even after I sent them the transcript of the online chat (twice) it took almost two weeks and multiple phone calls before they finally admitted their mistake and sent replacement mats.  I have no plans to ever buy from them again.

Edited by TheWizard, 15 August 2016 - 07:34 PM.

  • WWWPerfA_ZN0W likes this

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users