I ordered my MKX on Sept 30. It was built on Nov 5 and then placed on hold preventing it from being shipped. It was shipped Monday, arrived Tuesday and I took delivery yesterday. The dealer did exactly what I requested, which was not to touch the vehicle other than to perform the PDI and fill it with gas. Last night I removed the plastic from the seats and carpet, removed the plastic covers from the wheels, removed the window stickers, etc. I vacuumed the carpet and then applied 303 Fabric Guard (like Scotch Guard) to all the carpeting and carpet mats. It also came with nice rubber mats for the front and the rear. The rear one is a big one that goes all the way across, not two small individual ones. Nice touch. I am going to seal the wood and plastic trim on the inside, buff the paint lightly and apply two coats of a nano glass coating to the paint. I am also going to put it on the wheels; both the faces and the barrels. The trim will also be sealed with it. I will post pics when I am done. For now, this is what it looked like on Tuesday after it had been unloaded from the truck: