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jasoneg

Extended SYNC Warranty?

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I used to own a 2014 Taurus, I received a letter in the mail from Ford saying that they extended my Sync warranty to 5 years and unlimited mileage. I now own a 2014 Edge. Does the Edge have the same extended warranty from Ford that my Taurus did? Its the same Sync with my touch system.

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I believe that applied to all MFT vehicles.

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If you go on the Etis site and type in your VIN it will tell you if you have been granted an extension on your APIM Warranty. My suggestion is to print it out and take it with you to the dealer when/if you have an issue with your APIM Sometime dealers 'forget' about those things. Not disparaging ALL dealers, just some. :)

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The notice is under 12M02, it applies to all 11-14 Models with MFT/MLT and 14 is the cutoff. It is 5 years from the in-service date of the vehicle. You may be close to the end of your 5 years depending on the in-service date.

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You can also register your vehicle on the FordPass app and it will tell you.

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The notice is under 12M02, it applies to all 11-14 Models with MFT/MLT and 14 is the cutoff. It is 5 years from the in-service date of the vehicle. You may be close to the end of your 5 years depending on the in-service date.

 

Sounds good! My in service date was 2/15 so I am good on that! It was built late 2014 and sat on the lot for a while.

 

Thanks everyone!

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If you go on the Etis site and type in your VIN it will tell you if you have been granted an extension on your APIM Warranty. My suggestion is to print it out and take it with you to the dealer when/if you have an issue with your APIM Sometime dealers 'forget' about those things. Not disparaging ALL dealers, just some. :)

 

I went to the ETIS site and put in my vin. It says there are "No campaign messages found" Am I missing something?

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You can also register your vehicle on the FordPass app and it will tell you.

 

Just registered vehicle on Fordpass app. I don't see anything that says I have an extended sync (apim) warranty.

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Jasoneg, then I would assume that your vehicle is not covered under the extended APIM warranty provisions.

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If the apim has already been replaced then the extended warranty on it would no longer exist. Have to check service or sync records for that.

Edited by jmr061
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If the apim has already been replaced then the extended warranty on it would no longer exist. Have to check service or sync records for that.

 

Well, I guess that's possible. I am not the original owner. But the car only had 21K miles when I got it. I guess the APIM could have went bad that quick.

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Trying to figure something out. I bought my car new in the fall of 2011. I got the letter from Ford about the five year extended warranty (12M02) on the APIM in Jan of 2013. The ETIS site says I have 12M02, but it doesn't say when it expires.

 

How can I find out when it does expire?

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Best case it would have expired Jan 2018 so it’s a moot point.

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Ok, thanks.

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The five years was from when the car was sold new. Course there's always an extended warranty .......

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