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Toby99

2019 Edge Low Speed Surge/Buck

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On 6/20/2019 at 1:02 PM, Nolan said:

Looks like this problem isn't on just 2019 models.  I go to another Edge forum and this is what a gal says about her 2017 Titanium AWD 2.0   Has 45,000 miles on it.              

 

"An update - engine light came on again and the “ bucking”more severe. Took the car to dealer as I felt there was something more going on. Codes at the dealer were again 302, 304, and now 312 (intermittent misfiring) appeared. They were going to replace coils and plugs again but discovered coolant was low. Further testing overnight found a leak by a valve. They will pull the head to see if it’s just the gasket or if there is a crack. Unfortunately, it will be a couple of weeks depending on the scope of repair. My car is the third vehicle with the same engine and problem in recent weeks that my small town dealer has worked on."

 

 

If she posts anything more on her car, I will be sure to put it on here. 

 

 

The 2017 Edge's have a different transmission and a different 2.0L engine tho.  That sounds more like a separate issue than the 8-speed trans issue here, in my opinion.

Edited by DaMiFo

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On 6/20/2019 at 1:02 PM, Nolan said:

Looks like this problem isn't on just 2019 models.  I go to another Edge forum and this is what a gal says about her 2017 Titanium AWD 2.0   Has 45,000 miles on it.              

 

"An update - engine light came on again and the “ bucking”more severe. Took the car to dealer as I felt there was something more going on. Codes at the dealer were again 302, 304, and now 312 (intermittent misfiring) appeared. They were going to replace coils and plugs again but discovered coolant was low. Further testing overnight found a leak by a valve. They will pull the head to see if it’s just the gasket or if there is a crack. Unfortunately, it will be a couple of weeks depending on the scope of repair. My car is the third vehicle with the same engine and problem in recent weeks that my small town dealer has worked on."

 

 

If she posts anything more on her car, I will be sure to put it on here. 

 

Yours sounds more like an actual engine issue and not a trans issue like the new 2019 8 speed trans seem to be having. 

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Made contact with my third dealership service department.  Spoke to the service manager.  He actually came here and read all the posts on this thread.  Encouraging.  Next step is to schedule a service visit.  Might be a delay but will post results.

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Any updates? Other than make my service manager aware that our Edge exhibits this behavior, i have seen or heard nothing.

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None yet.  I have another service appointment for this Tuesday.  Will update with results.

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After a week in the service department, here's what was written on the service ticket.

 

"Normal operation at this time.  Set up TAC case with Ford.  Waiting on response from Ford on TAC case.  When Ford notifies us will contact customer."

"Test drove vehicle and verified customer concern.  Felt issue as customer described.  Took readings from like vehicle and compared to customers.  All normal at this time.  Transmission shift logic's compar ......…"

 

?

 

That is all I know at this time.  Tech's write up stopped so I don't know what else was written.  Will try to find out.

 

Here is how I read it.  Tech confirmed what I described the vehicle is doing.  Compared to another like vehicle.  It was doing the same.  All or most Edges have the same problem.  Ford has not provided service departments with information on similar issues so tech filed a TAC (?) with Ford.  Waiting for Ford to respond.

 

Anyone know what a TAC is?  How long do customers wait to receive an update? 

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Having the same issues with 2019 Titanium.  First visit to dealer today.  First ride, and the technician is saying it is normal.

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Very disappointing to hear. That is exactly what happened with mine two months ago. “Verified  issue but it was same on a like vehicle.” They filed something like a TAC for me too and I haven’t heard a thing to date. I am going to try again in the next couple weeks. 

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Brand new 2019 Titanium w/ 900 miles on it has rough shifting in low gears and bucking at low speeds especially the first drive after sitting for awhile.  Noticed the issue around 400 miles but was thinking it was me being super picky or crazy.  Took it in to Ford.  No lights or codes.  Transmission tech rode with service Tech.  Didn’t notice anything.  However, the service center reported it to Ford.  I’m waiting for a response on repair if any.  Interesting fact:  the service center asked if it happened first thing in the am and wanted my car overnight...

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Still bucking at low speeds.  Worse when it's the first drive of the day.  

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No codes?  Presumably a PCM and/or TCM calibration should be able to fix this  type of issue.

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