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My 2021 Ford edge ST build sheet and window sticker indicate the operating system as SYNC 4A.  Yet when I check the SYNC version from the touch screen it says SYNC 4.   Can anyone tell me if the SYNC 4 is correct.   Perhaps 4A refers to the large touch screen? 

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ST is assembled in Canada, the the "A" is just for the pronunciation.

 

Sorry, couldn't avoid that joke.

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Thanks, !

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Feature Comparison - Sync 4 versus Sync 4A...

 

Good luck!

 

SYNC 4 with Enhanced Voice Recognition
  • SYNC 4 with Enhanced Voice Recognition allows the customer to use conversational voice commands and includes either an 8-inch touchscreen or a 12‑inch touchscreen with a new split-screen Information on Demand panel
  • The 12-inch version with the Information on Demand panel, located on the right side of the main touchscreen, can display the customer’s smartphone, music or audio, available Connected Navigation (90‑day trial)(2) or Connected Built-In Navigation (3‑year service period), trips or fuel efficiency
    • Some content from the Information on Demand panel can be slid left into the Main screen
  • With a design similar to SYNC 3, customers will be able to operate this version with ease
  • The bottom menu is accessible no matter what is showing on the SYNC 4 touchscreen and the 12-inch touchscreen now includes a new Favorites icon. This icon allows the customer to assign a feature of their choice to the Favorites button
  • The upper bar provides status information, such as the time, temperature and Ford Power-Up software update messages
  • Customers will appreciate cordless smartphone pairing, Apple CarPlay® and Android Auto compatibility, SiriusXM® with 360L availability and Alexa Built-In compatibility
  • The Ford Assistant allows customers to use conversational voice commands
  • SYNC 4 Technology also carries over base embedded voice capability from SYNC 3, with the addition of a “wake word,” natural language understanding and one-box Navigation search. These embedded features are available regardless of whether a cloud connection is available in the vehicle
    • Phone controls, such as email message read and reply
    • Navigation options, such as one-box search from the main menu for addresses, Points of Interest (POIs) and intersections
    • Radio/media operation
    • Climate features
    • SYNC AppLink controls
    • The embedded voice allows the customer to use a “wake word” to talk to the vehicle. The wake word is turned Off by default but can be turned On in Settings. Go to Settings > Voice Control > Listen for Wake Word
      • “OK, Ford” is the default wake word, but the other options include “OK, FordPass, “OK, Ford SYNC” or “Hello, Ford
      • A short press of the Push-to-Talk (PTT) button on the steering wheel can be used instead of the wake word. A long press of the PTT button will alert Android Auto or Apple CarPlay, if connected
 
 
SYNC 4A with Enhanced Voice Recognition
  • SYNC 4A with Enhanced Voice Recognition is a one-stop shop for most of the vehicle controls, including applications, settings and climate controls. The SYNC 4A touchscreen offers a unique layout and larger font size for readability
  • With a screen size up to 15.5 inches, the screen layout is divided into three sections:
    • Status bar: Provides vehicle status information, time, temperature and over-the-air Ford Power-Up software update messages
    • Active screen: Displays the current feature in use and Adaptive Dash Cards. Adaptive Dash Cards display up to six recently used or popular apps. Swipe up or tap to launch a card into the Active area and swipe down to close it. All apps shown, including Dash Cards, are active
    • Lower tray: Certain controls for temperature and volume that are always available on-screen
  • The touchscreen features include:
    • Applications drawer: Location of apps once a smartphone is paired
    • Controls tab: Find vehicle controls — such as drive modes, camera and other driver-assistance features
    • Settings tab: Location of vehicle settings
    • Volume knob (if equipped): Control volume of in-vehicle audio and tap center of the knob to turn audio On or Off
    • Climate controls: Soft keys, which may be located at bottom of the screen
  • SYNC 4A learns habits of the customer in order to provide suggestions, such as calling home during rush hour or driving to a preferred coffee shop en route to work in the morning
    • Intelligent one-touch suggestions are based on the driver’s daily routine and appear as shortcuts on screen
    • The customer preference icons are stored in the Applications drawer next to the personal profile name
    • It can take up to two weeks to learn the customer’s habits and preferences. Customers can opt out of this feature by turning intelligent suggestions Off in their Settings
  • Customers will appreciate cordless smartphone pairing, Apple CarPlay® and Android Auto compatibility, SiriusXM® with 360L availability and Alexa Built-In compatibility. Up to 12 devices can be connected, but only one can be active
  • The Digital Assistant allows customers to use conversational voice commands to talk to the vehicle and ask questions more like Siri or Alexa
  • Ford Sketch allows customers to draw, erase, clear, save and use different brush sizes directly on their SYNC 4A touchscreen. They can also play tic-tac-toe and use a calculator with this feature (Mustang Mach-E only) 
  • SYNC 4 Technology also carries over base embedded voice capability from SYNC 3, with the addition of a “wake word,” natural language understanding and one-shot Navigation search. These embedded features are available regardless of whether a cloud connection is available in the vehicle:
    • Phone controls, such as email message read and reply
    • Navigation (with an active subscription) options, such as one-box search from main menu for addresses, Points of Interest (POIs) and intersections
    • Radio/media operation
    • Climate features
    • SYNC AppLink controls
    • The embedded voice allows the customer to use a “wake word” to talk to the vehicle. The wake word is turned Off by default but can be turned On in Settings. Go to Settings > Voice Control > Listen for Wake Word
      • “OK, Ford” is the default wake word, but the other options include “OK, FordPass,” “OK, Ford SYNC” or “Hello, Ford
      • A short press of the Push-to-Talk (PTT) button on the steering wheel can be used instead of the wake word. A long press of the PTT button will alert Android Auto or Apple CarPlay, if they are connected

 

Edited by Haz

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Now, that's interesting. Didn't know there was a 15.5" screen. 

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Mustang Mach-E has 15.5" screen...

 

21_FRD_MCH_48119.tif?croppathe=1_3x2&wid

 

Good luck!

 

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I have the 12 inch portrait oriented screen on my 22 Edge ST, that has the Ford Sketch and games on it.  It is definitely the 4A, but odd when I check the version is says Sync 4.  Not sure why.  When I ordered it with the dealer it also said it was 4A.

 

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52 minutes ago, Davidoo said:

I have the 12 inch portrait oriented screen on my 22 Edge ST, that has the Ford Sketch and games on it.  It is definitely the 4A, but odd when I check the version is says Sync 4.  Not sure why.  When I ordered it with the dealer it also said it was 4A.

 

The 15 inch screen is specific to the Mustang, the Edges from 2021 have the size screen that we have. The software is designated Sync 4, the distinction which makes it a 4A is the larger  (12 inch portrait) screen, and the added functions when compared to previous years.  I had the same question early on and  it was addressed in one of the previous threads.  I also had someone who works with the software give the same response.  

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