Jump to content

Safety Recall 25S49 - 2021-2024 Edge, 2021-2023 Nautilus + Other Models/Model Year Vehicles - Rear Camera Screen Software Update


Haz

Recommended Posts

*** This is an Advance Notice -- This post will be updated when the Full Dealer Bulletin is released ***

 

Please note: The Advance Notice letter contains a typo, indicating "MKX" for model years that clearly represent the Nautilus model...

 

 

SafetyRecall25S49-AdvanceNotice1A-Edge-Nautilus.thumb.jpg.1ca48415402bf20594159d0fbe586a3a.jpgSafetyRecall25S49-AdvanceNotice1B-Edge-Nautilus.thumb.jpg.cf8f4d2cf75986354c0a4d9c2e22c54b.jpgSafetyRecall25S49-AdvanceNotice2.thumb.jpg.7c0e2e3f571fc05b3bb1a2495e2c9f17.jpg

 

SafetyRecall25S49-AdvanceNotice-FordofCanada.thumb.jpg.cda516e6c09a3b6fa740883c6bf25c4b.jpg

  • Like 2
  • Thanks 1
Link to comment
Share on other sites

  • 5 months later...
  • 2 weeks later...
On 10/17/2025 at 8:40 AM, Steve JC said:

A software update has now been issued. Is there a way to tell if this software update has been done? When I look for pending updates it doesn't list this one. The updates have been set to auto with an acceptable time period.

I don't see any recent updates either, although my 22 ST has never had this camera issue.  

  • Like 2
Link to comment
Share on other sites

  • 5 weeks later...
  • 2 months later...

It looks like Ford had four separate recalls on Edge models across various model years for backup camera glitches in 2025. The most recent (NHTSA recall ID 25V572000) was issued on September 4, 2025. Pretty brutal year for Ford overall in terms of recalls, they had 19 recalls just affecting cameras (across all models) and 153 issued overall.

Edited by Phoenix_Guard
Link to comment
Share on other sites

  • 2 weeks later...

I know. It just doesn't make sense. How in the world could Ford be so careless. What are they doing wrong?

No wonder everyone is buying the competition. I get it, with all the technology packed into today's vehicles, there will be issues. But Ford is screwing up big time. My ST has not had this issue. But there have been plenty of other small issues that make me wonder??? Did I buy a piece of Junk????

Edited by STBEAST
  • Like 1
Link to comment
Share on other sites

21 hours ago, STBEAST said:

I know. It just doesn't make sense. How in the world could Ford be so careless. What are they doing wrong?

No wonder everyone is buying the competition. I get it, with all the technology packed into today's vehicles, there will be issues. But Ford is screwing up big time. My ST has not had this issue. But there have been plenty of other small issues that make me wonder??? Did I buy a piece of Junk????

 

I have not had any issue yet in my 2016 Edge, or my 2023 Explorer, but when I had my 2019 SuperDuty, I had to replace the front camera.  The rear was fine before I traded it in, so I don't know if it ever failed or not.  It was under recall, but when I traded it, it was still "awaiting parts".  I bought the front camera from an online Ford dealer for a great price, and changed it myself.  Took about an hour and all was well.

 

My Edge is under recall for the mirror (guess what...parts unavailable at this time".)  The Explorer has no recalls at the moment.

Edited by edjunior
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...