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akirby

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Everything posted by akirby

  1. akirby
    The only thing we can do is not do business with bad dealers. The laws are antiquated but dealer associations are powerful lobbyists and they don't want the laws changed at all. Ford would love to have more control over bad dealers.
  2. akirby
    You don't get it. Every state has Automotive Franchise laws that specifically prohibit Ford or any other mfr from interfering with how a dealership runs their business. They've been around since the 50s and 60s. Ford can't dictate what they charge, which vehicles they buy or don't buy, or any other aspect of their business. They're also not allowed to sell vehicles directly to the public or to service the vehicles they mfr. Years ago Ford tried to institute a Blue Oval Certified program where they would give dealers who got good customer service scores a bigger holdback on each vehicle. Dealers sued Ford and won and the program wasn't implemented. McDonalds has no such laws. And nothing you write into a franchise agreement can supercede these state laws. So yes, Ford is powerless. Do some research on automotive franchise laws and you'll understand.
  3. akirby
    What does that tell you about your dealer?
  4. akirby
    You would think that, but a lot of dealers I know simply don't act that way for whatever reason. They provide poor customer service both in sales and service and Ford is powerless to fix it.
  5. akirby
    Well of course. But Ford can't force the dealers to do anything - they're protected by state franchise laws. It also appears that Ford underestimated both the severity and scope of the affected vehicles so the initial response was maybe less than it should have been. It's not as simple as Best Buy giving you a new TV.
  6. akirby
    That may be true, but they could have easily tested it themselves after adjusting the cable and then replaced the shifter. Too many lazy/incompetent dealers out there. Mine had our Escape in for 2 weeks to fix a bad moonroof motor and a bad steering wheel audio switch. After keeping it 2 weeks they gave it back saying it was fixed. As soon as I got in and tried the buttons they didn't work. On top of that they used the wrong switch. And they didn't bother to wash it. I complained to the owner. They came and picked up the Escape, left a loaner car, fixed it and tested it this time and brought it back today all washed and shiny. So far so good.
  7. akirby
    There is a difference between Ford not being proactive and dealers not being proactive or not following directions. Seems like Ford notified dealers and told them to fix the vehicles before they were sold almost a month ago.
  8. akirby
    I thought I heard September but I may be confusing it with someone else. If you want it I would wait for the 2016s.
  9. akirby
    Pretty sure that's required by law on anything that closes automatically including windows and moonroofs.
  10. akirby
    Pretty sure they're fixing them with the same seam sealer they use at the factory.
  11. akirby
    You have to either take the new Edge as they're offering or use the lemon law to get out of it completely.
  12. akirby
    The new MKX didn't go into production until after the problem was fixed, so that's why they dodged that bullet.
  13. akirby
    I thought the failure was gradual though.
  14. akirby
    Not a safety recall issue. They extended the warranty on a bad part. Any that fail get repaired free of charge. Only a small percentage of these seem to be failing - a recall would force replacement of parts that aren't defective and would serve no purpose. You don't lose brake function.
  15. akirby
    If it's a factory error they'll fix it no problem. But it's possible the perforated leather only comes with the cooled seats.
  16. akirby
    I can't believe they're allowing FWD sports. There has to be some torque steer there.
  17. akirby
    Did you actually test the tire pressure with a gauge? If so then it does sound like a sensor.
  18. akirby
    How close are you to Summit Point WVa? You can do 3 laps for as low as $200 or so with thextremexperience.com . It's a blast.
  19. akirby
    I just got a chuckle picturing you posing this question to macbwt.......
  20. akirby
    Dealership time.
  21. akirby
    You should try a Ferrari 458 Italia or a Porsche 911 GT3 in auto mode. They downshift automatically. I never touched the paddles....(skip to the 3 min mark)
  22. akirby
    I get it, but there isn't much difference between an official "stop sale" order and Ford telling dealers to fix the vehicle before they're delivered. Either way they should not be delivering vehicles that haven't been repaired.
  23. akirby
    Why are you pressing this issue? Dealers were told to fix the vehicles before they were delivered. Whatever you want to call it, that's what happened. Just let it go.
  24. akirby
    Do you really think Ford can do something like that in a day or less? You don't know much about corporations.
  25. akirby
    It doesn't "smack" of anything except semantics. Ford told dealers to inspect and fix the vehicles before selling them and any affected vehicles would be fixed and tested for 3 days with some being eligible for buy-back. Nothing different that what's been reported.
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