drpepper

"heated steering wheel" YEP, The Lincoln has that option. Remote start the car & if below 32F the heated seats (front) & the heated steering wheel come on in addition to car normal air heat. The rear heated seats need to be turned on the old fashion way. No need for those Isotoner Gloves....

rwolson ...nice thought with compatibility view but did you try? MapQuest Doesn't support this for ie11 nor 10. The page will not load into the body if you select compatibility view.

Antonio Thanks for offer. I did PM you the case number. I tried again today. IE 11 no go -just spins. Google chrome today- worked in a blink of an eye but over past several weeks has been very spotty most times it is NOT working. Tried at home with same version of chrome on windows 7 home vs work windows 7 prof....& it just spins... day vs night? I don't know...

2 weeks gone by since I opened up a case & Ford has NOT gotten back to me, Big surprise!!! So Send to sync doesn't work with IE 11, 10, 9 & the CSR are on IE8 & they have not gotten back with any answers after 2 weeks. Antonio... what did you find out? or can find out? & not just a mapquest issue since it is a Lincoln $199 service that is not functioning.

Update: I was able today-12/2/13 use mapquest via google chrome & send to a PA & DE address from my work laptop. IE10 did not work. Tonight 12/2/13...mapquest on same version of Google Chrome w/win 7( just like at work) I was NOT ABLE TO SEND. So Again, there is something with the reliability on Google Chrome ( some days works - MANY MANY days it does not) & no support for IE10 & await CSR at Ford Sync to tell us why & what they found out.

Actually- the built in browser- was on the show models at the auto shows back in 2009. In 2010 when MFT/MLT was released as a production model there was no browser. So bug fixes did not remove this feature. In addition, the "show" of the wifi feature being used with "plug -in" style usb devices to get to the internet was show on the pre-production models. Unfortunately, when MFT/MLT came to market the usb style devices already out in the market were NOT COMPATIBLE & Ford REFUSED to partner with any of the companies to provide that service. So no browser, no USB to get out to internet, & no explanation to the if you can get a hotspot on phone or some other mobile hotspot then why add Ford into the mix if your already have success in getting people in car to the internet? Then in bug fixes on MFT system itself...if you still tried to attempted to use this non useful feature the ability to enter passwords successfully was compromised- first with the touch screen keypad being grayed out in some cases & then changing the length to only 10 characters in a world that has pushed passwords to longer lengths wit more complex patterns. Then even if you got "in"...as many have stated ----then what? Updates are not done over wifi, gracenotes is not updated over wifi, nothing happens over wifi...so Yeepee you got connected for nothing... But then why does Ford keep this feature when they have REMOVED so many , many more features that owners loved & used? I guess we will never know....

Thanks for the feedback. I uninstalled & reinstalled Google Chrome. I tried 3 different addresses with Mapquest 1 in PA, one in DE, & 1 in NJ. I screen cap the spinning sending that never sent. Called later afternoon & got a BETTER CSR. They opened up a case file- confirmed that one in their office could not use IE10 on their personal device but that they had IE8 on their work computers - so the could not test ie10 nor IE 11 that came out the other day. The CSR sent an address From MI through google chrome to my cell & it worked. So maybe it is a region thing?. Yea the Lincoln mobile app works that is what I wound up doing... but ... The Idea was I had a work email with a business address for a conference I had to attend today. Made sense to cut & paste that address in a web browser & send to sync- BUT IT DO NOT WORK!!! Not from my work laptop at work nor my home pc. Yes, I can type it in car but the convenience of the day before at work send to sync & then have it download while I started my drive this morning ( I know how to get out of my home town) vs. doing in driveway this am before I left. But as stated hard to justify the $199 for the convenience Especially when more & more of the service just doesn't work reliably or keeps changing. MY thought is I could spend time to type in the app for the "paid service" I could type in phone as a contact & then just send that contact to the nav & that is free...oh wait that feature is not working as well... Well- I need to wait 5-7 business days to hear back from Ford sync support to see if they find a reason ...

I am using mapquest. It is NOT WORING PERFECTLY. That is why I posted question. Replies off at sync forum state same nit working. When I called 800 number they want to test different locations to see & want to blane map quest

Can anybody confirm that "send to sync" is working? I know ie10 has had issues...but I have tried the last 3 days & can not get Google Chrome to work to send an address to Sync so I can retrieve via sync services. 10pm EST I tried & it just spins Tried IE 11 & no as well Not gripping but ---geeze ---what does work?

Antonio....thanks you for your quick responses. You may not have been able to resolve the issues I have brought to light but --as you said --at least they are passed on to Ford. From my perspective it has been a very slow & long 3 +years to get the MFT/MLT from the 2010 release version 1.8 to what- 10 + versions later --at 3.6 to a level that owners expect. And - since this is a forum - for the exchange of ideas, experiences,- good & bad- at least others who read this web site can benefit from that time line- that to some may seem like gripping -but after 3+years we do deserve to see outstanding issues resolved by now with out adding on new ones. And in fairness ,the current version does resolve many-but the remaining issues with the added difficulty of price & loss of functions does frustrate.

#6. Thanks for the explanation.. But you did not mention if there is a selection of level of service? Extra feature added after vehicle purchase that drives price sky high- seems to fit perfectly with some type of tiered subscription model upon renewal- ie w/o the operator assist. I know you are more "tech" but after your explanation & me not seeing anything posted in glossy's, pamphlets, & find the webs sites differ on style & presentation.- It all is confusing-

Q:#3. the street name not showing in top right corner of 8” main display when you leave the map section of navigation but does show up with all other changes, Reply from Antonio-Tech -:I'm not sure what you mean by "all other changes." Do you mean changes to the software or changes to the active route? Q#3 my reply back--RETYPED after it was deleted in error... active route is not the issue...The 8" touch screen does NOT perform as intended in a certain instance when it does in all other instances...I shall explain The street name SHOULD display in the top right line above the Nav quadrant on the main 8" display ( except home screen when it is in the quadrant) ***BUT in instance described below it disappears in ERROR. Seeking comment on when a fix will be done...MFT has been out 3 years+ & is reasonable to ask... ... If you are in the map section of the navigation zone.......you leave navigation & go to radio or leave nav & go to phone- or leav nav & go to Climate-******you will lose the street name display***** in the upper top right line of main 8" MFT display where it should display during normal driving- no route selected.......UNLESS you JUMP two zones- what do I mean by that...I'll explain IE In order for street name to display properly when leaving the navigation zone you must do a stupid "two hop " process. You want to go to entertainment but if you leave nav to entertainment -- street name goes away. Must go to climate 1st & then radio- magically pops back on display. Or must go to phone 1st & then go to radio. etc. for the disappearing street name to REAPPEAR. Hence a two hop process to FORCE the street name to reappear when it should just appear after you move from map in nav or any other of the 3 options ( phone, entertainment, climate)- home screen as stated before will display in the quadrant normally & not in upper top right line. Please advise if Ford is aware of issue & if they deem it worthy of fixing since it has not been fixed in the past few updates.

Item 3 is a legitimate issue.. I explained in detail ( in the post that was deleted) what was occurring since Antonio misunderstood my initial statement. It has nothing to do with an active route as he asked/guessed. . Kindly add back so a tech can provide assistance.

<griping deleted> If you can't follow the rules don't post. You were warned.

Antonio of the FordIV Team Welcome. Can you Please comment on following concerns that seem to have been around most of the 3+ years since MFT/MLT has been released...: 1. Lat/Long direct input in nav- Why was it there & removed, returned & now finally removed again. Is it ever slated to come back? Basic $199 Garmin/Tom Toms have this ability. 2. The USB counter up to nowhere instead of say backwards to zero or say 1:30 /2:00 min reference 3. the street name not showing in top right corner of 8” main display when you leave the map section of navigation but does show up with all other changes, 4. send your contact address to navigation to set as a destination STILL bombs-( supposedly due to a country code) When will this be fixed? Strange that the paid service works but the free one does not! See below 5. “send to sync” feature of Sync services (paid service) for destination addresses that used to work with Google maps but now only deals with MapQuest – OK-BUT has been failing & not working if you use IE10 ( reg or compatibility), fails on firefox, & even sometimes now fails on google chrome. 6. the disparity of Sync services renewal fees of $60 for Ford & displayed on Ford web site but $199 for Lincoln & conveniently not displayed- must call to hear the horror, and no tiered pricing just the insane $199 Especially when the same sync services" reports ( news, sports, weather, entertainment, etc.) by the same reporter are available FREE when calling 408-752-8052. Why would Ford incorporate a free service into their Subscription system & then TRY to charge $199 for what is free & in the clear & identical by others?

Maybe my bad for overlapping 2 ideas... 1.) the simple display ..If a DST button is set to "on" system auto advances 1 hr ( no other thought or calculation involved) if it is off -sys does NOT advance. That WAS TAKEN AWAY. Idea appears simple & should have stayed or been implemented correctly - very little programming time. 2.) the DST set to on - then there is a calculation to determined the correct time & syncs with the gps & a data base to get right. Complicated & as you stated not advised. "Your other gripes are legitimate even if they're overly dramatized." Thank you. My point was after 3+ years and what 9+ releases later ...there is no excuse!

I just knew if I posted -panties would be in a bunch- by u know who.... Dial it back- Oh wait - withdrawn or you'll go off on that... the point by many over & over of what the OWNERS WANT TO SEE- A SOLUTION: BRING BACK the simple DST button with 2 options EXPLAINED as YOU MUST SELECT-either on or off & system changes. Now we have the -lets not even go there- approach by Ford... if it isn't there then we do not need to support, explain, & deal with the questions- does "on" mean it this ...or I thought it meant that...so Ford just bailed & removed feature... and the other Issues I brought to light... AGAIN the non HELPFULL approach of not fixed "yet".. ITS BEEN 3 + years post Launch of MFT/MLT...how long will you sing that tune? . PS I guess I can't take my cell phone across state lines with a DST issue cause AT&T, Verizon, Etc haven't figured out how to send the new time over their network...oh wait I believe they have,,,

Option of download when slow internet ....Let it download overnight....keep in mind the time is estimates & does change WILDLY during process... "Changing with DST is way too complicated." One persons Opinion. Another-Not big enough of an issue & Ford chooses not to address. Lets see my cell phone, my pc, my bedroom clock radio, my programmable thermostat, my cable boxes, etc. etc. all auto changed with out issue for the DST. Other Ford -doesn't care to address- items to name a few: The USB counter to nowhere, the street name not showing in top right corner when leave the map section of navigation but does with all other changes, the Direct input of GPS LAT/Long that was removed, the send your contact address to navigation but bombs, the disparity of Sync services renewal fees of $60 for Ford & displayed on Ford web site but $199 for Lincoln & conveniently not displayed- must call to hear the horror, the send to sync feature that used to work with Google maps but now only deal with MapQuest but wait NOT if use on IE10 & not Firefox,

http://www.ford.com/help/contact/ Ford and Mercury United States1-800-392-3673

As a heads up to all those who are near the end of the 3 years included with MFT/MLT & do not want to pay the ridicules $199 fee for 1 more year as a Lincoln customer... The FREE alternative to the PAID "Sync Services" has changed its number to 408-752-8052 If you call the 800 number ( 888-247-2425) there is a recoding mentioning the change. Again- Let the Ford messengers take that back to the Bosses. $199 for me as a Lincoln owner to PAY for "sync Services" which is the same "ripped off" content that is available for FREE !!! HOW DARE THEY!!!

Follow this: 1) Delete your phone from the car. Delete Sync from your phone. Wait a minute to make sure everything clears. 2) Turn the phone off and on again. You don't need to reboot the phone but make sure it is physically off and then on (not just lock and unlock). Turn the car off and then on again. 3) Pair your phone fresh w/MFT. Let it do its thing (phonebook loading, voicemail #, 911 assist, etc.). 4) On your phone, turn BT off. Turn it on again. 5) Hit "connect" on the MFT screen to reconnect BT. 6) Go into the settings screen for Sync. You should now see "Show Notifications". 7) Set Notifications to "On". 8) Back up a screen on the phone and turn BT off again. Turn it back on. 9) Hit "connect" on the MFT screen again to reconnect to BT. Have someone send a test message.

We have been asking for 3 years + since MFT/MLT came out back in 9/2010. Ford is still evasive. What a shame!!!

Follow this: 1) Delete your phone from the car. Delete Sync from your phone. Wait a minute to make sure everything clears. 2) Turn the phone off and on again. You don't need to reboot the phone but make sure it is physically off and then on (not just lock and unlock). Turn the car off and then on again. 3) Pair your phone fresh w/MFT. Let it do its thing (phonebook loading, voicemail #, 911 assist, etc.). 4) On your phone, turn BT off. Turn it on again. 5) Hit "connect" on the MFT screen to reconnect BT. 6) Go into the settings screen for Sync. You should now see "Show Notifications". 7) Set Notifications to "On". 8) Back up a screen on the phone and turn BT off again. Turn it back on. 9) Hit "connect" on the MFT screen again to reconnect to BT. Have someone send a test message.

RJG Glad it worked for you. I agree to a point that many users need a little more guidance to get things to work....The big thing now is clean pair & reboot for car & knowledge of advanced settings on their phone...BUT I have the other version of story. I've been around since beginning of MFT v 1.8 in 10/10. When the BIG 3.0 update happened my LG dumb phone became non compatible with the address book. I always had to do man. download but this time it BRICKED. I had over 20 emails from Ford IT specialists that eventually stated it was Tough breaks... But well placed persistent calls to a Regional rep got me the we can't fix it but we can make it go away approach. I got a iPhone & 6 months data on them for the go away approach...

RJG Thanks for the follow up. VHR - good ? to ask. Since it isn't calling the Services number I would think it continues. It was teamed up as an updgrade to the original sync the VHR/911 assist years ago with our 08 Taurus so I would think it continues through the MFT version the same way.