The FordSyncForum.com has other complaints about the Ford My Touch, so if you have that, you're probably not alone. I read that Ford has been upgrading it steadily though.
The Ecoboost is still in its infancy. It's HUGELY popular in the F150, but it's really new in many Ford products. That are not a lot of Edge Ecoboosts out there yet, since it was recently launched and many people are on the FordEdgeForum.com too.