normcloutier Posted September 30, 2015 Report Share Posted September 30, 2015 Did anyone have their door sensor replaced on 2012 models due to door ajar warnings or was this only 2013 models? I am back to the dealer for the 5th time to have rattles fixed on the drivers door since they took it apart to change sensor. if it was a 2012 problem, this should have been fixed in 2013 and I want a new door panel. Quote Link to comment Share on other sites More sharing options...
goatee Posted October 4, 2015 Report Share Posted October 4, 2015 Many 2011's have this problem also. I had it fixed under the extended warranty. Cost $100 deductible. Its a shame, this part should last the life of the car. Quote Link to comment Share on other sites More sharing options...
BlueOx Posted October 20, 2015 Report Share Posted October 20, 2015 Door latch on my 2012 LTD failed by late 2013. Dealer replaced the latch under warranty. Now, 20,000 miles later, the second latch has the exact same problem. Dealers want $450 to replace the latch (again) and Ford refuses to step in. The door latch mechanism is defective and Ford knows it. Every Ford service person I've talked to says it's a well known problem. Ford had such a hard time keeping replacements in stock that they resorted to trying an electronic "cleaning", which was nothing but a temporary band aid. It is not unreasonable to expect the door latch on a $40k vehicle to last more than two years under normal conditions. Ford's response to this issue has been pathetic. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted October 21, 2015 Report Share Posted October 21, 2015 (edited) I feel your pain, friend. But it's not just limited to the 2012's. My old 98 Sable had a door switch that had this problem (just the front passenger door, none of the others). I was able to keep it clear by using WD40, but it appears that it doesn't work for the Edge. Did you see the recent post by one of the members here on how to clean the switch contacts w/o opening the door panel? It referenced a couple of YouTube videos which showed how to flip the lock mechanism out of the way and gain access to the door switch contact. Repair takes only a minute or so. http://www.fordedgeforum.com/topic/10869-door-ajar-warning-on-at-all-times/page-10?do=findComment&comment=139141 Edited October 21, 2015 by enigma-2 Quote Link to comment Share on other sites More sharing options...
Dave Wyatt Posted December 20, 2015 Report Share Posted December 20, 2015 I cleaned to switch on my 2013 Edge with contact cleaner, then lubed it with WD40 yesterday, as mentioned in the above video, and all worked well today. I may lube it with silicone spray next time, as WD40 will attract some dirt over time. An occaisional cleaning is minor, compared to an expensive replacement. Quote Link to comment Share on other sites More sharing options...
Flowerpower Posted January 6, 2016 Report Share Posted January 6, 2016 (edited) Please file a complaint through Transport Canada, having the same problem with my 2011 Ford Edge, and Ford refused to do anything about it. They replaced the driver's door latch while still under warranty, but now my warranty has expired and now the passenger door is doing the same thing. Obviously their part is defective, but refuse to take accountability or back up their products. https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/fc-cp.aspx?lang=eng Edited January 6, 2016 by Flowerpower Quote Link to comment Share on other sites More sharing options...
akirby Posted January 6, 2016 Report Share Posted January 6, 2016 Please file a complaint through Transport Canada, having the same problem with my 2011 Ford Edge, and Ford refused to do anything about it. They replaced the driver's door latch while still under warranty, but now my warranty has expired and now the passenger door is doing the same thing. Obviously their part is defective, but refuse to take accountability or back up their products. https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/fc-cp.aspx?lang=eng So you're expecting a lifetime warranty on parts? They call it a limited warranty for a reason. Every part that fails is defective. Do I think they should extend the warranty on this part? Absolutely but I don't think they're required to do that nor do I think that by not extending the warranty they're refusing to take accountability. Did you get the extended warranty when you purchased the vehicle? Quote Link to comment Share on other sites More sharing options...
Dave Wyatt Posted January 25, 2016 Report Share Posted January 25, 2016 Went back and did the cleaning again, after a month. This time I used WD 40 Silicone spray instead of regular WD 40 as a lubricant. We'll see how long the "fix" lasts this time. Quote Link to comment Share on other sites More sharing options...
mesaman Posted February 8, 2016 Report Share Posted February 8, 2016 Well I've reading about since I first got on this forum. I've got to tell you that it has happened to us as well. I've gone through all the suggestions to no avail. I have an appointment for later this week at our local dealer and I'll let you know how it turns out. I would like to tell you that while this sensor is active the automatic door locks DO NOT lock. This could be a safety hazard that hopefully Ford will stand behind. I would like a PM from a Ford Service person if they are still on. Quote Link to comment Share on other sites More sharing options...
mesaman Posted February 27, 2016 Report Share Posted February 27, 2016 Well, let me update everyone with this issue we had been experiencing. We took our 2013 Edge to the dealership last weekend and they replaced the door latch assembly and we haven't had the issue return. The cost was $100.00. Now I know 100 bucks isn't much to some people, but it is annoying that a part should fail so quickly. That being said, we're glad the problem has been fixed. Our fingers are crossed that it doesn't happen to one of the other sensors. 1 Quote Link to comment Share on other sites More sharing options...
comstock2014 Posted March 5, 2016 Report Share Posted March 5, 2016 I have this door ajar issue. Can you pull the fuse for that so you can drive without the damn thing dinging at you or the lights being on?? I haven't tried it yet, but I am thinking I wanna try. Only hoping it's not on the same circuit as the ignition? Quote Link to comment Share on other sites More sharing options...
omar302 Posted March 5, 2016 Report Share Posted March 5, 2016 Not sure about a fuse doing a trick, but if you want the circuit/wires responsible, check this post. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted March 5, 2016 Report Share Posted March 5, 2016 Not sure about a fuse doing a trick, but if you want the circuit/wires responsible, check this post.Fuse #17, but may lose control of power windows, door locks and BAMR motors. Just curious, if bad switch is on driver's door (only), does unlocking door with key reset system? Quote Link to comment Share on other sites More sharing options...
RickP Posted March 10, 2016 Report Share Posted March 10, 2016 I have had this problem on my '11 and '13. The dealer work orders indicate they cleaned the contacts on the latch assembly. Over 4 years later the '11 hasn't thrown that message again. The '13 had the contacts cleaned about 2 months ago. Quote Link to comment Share on other sites More sharing options...
Rapid2013 Posted March 17, 2016 Report Share Posted March 17, 2016 I had them replace a relay and a new connections was told door isn't open just the switch that picks up the connection is Mos reading. not sure if this is true but cost me a $100 deductible Quote Link to comment Share on other sites More sharing options...
gatorboy Posted April 19, 2016 Report Share Posted April 19, 2016 We are having the same problem with our 2013, you would think ford would change the desgin to help customers happy. New latch assembly was $121, if this is such a ongoing issue, I guess I will NOT be buying a new F150, as this problem seems to affect several models. Quote Link to comment Share on other sites More sharing options...
bradiop Posted April 19, 2016 Report Share Posted April 19, 2016 Had door agar warning, off and on, used electrical contact spray and compressed air but it kept coming back. In my case it turned out not to be an electrical issue but a mechanical interface. these two video showed me how to fix my problem. https://www.youtube.com/watch?v=cq_JiqKhvZg In my case did not have a small file so I used a dremel type tool. dealers replacing switch for few hundred dollars is rip off and they do not understand the problem good luck. brad 1 Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted April 20, 2016 Report Share Posted April 20, 2016 (edited) Great presentation, goes a long way to explain why some people are able to fix with WD40 (or whatever you care to use) and problem comes back. I've never had the problem on my MKX, but I did on an Sable I used to own. (WD40 fixed that one). But if I ever develop the switch hanging up, I'll try this. Thanks for posting! Edited April 20, 2016 by enigma-2 Quote Link to comment Share on other sites More sharing options...
grampsedge Posted June 7, 2016 Report Share Posted June 7, 2016 Love my 2013 Edge.. Just ran out of warranty two months ago and the damn door ajar problem popped up.. ready to do the clean the switch job but I would like to have a new "door ajar switch" so the next time it happens I can replace the plunger switch.. does anybody have the Ford part number for the door ajar switch..?? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted June 7, 2016 Report Share Posted June 7, 2016 There are several based on equipment. You can look it up here: http://www.fordparts.com/Commerce/CatalogResults.aspx?y=2013&m=Ford&mo=Edge#Search Quote Link to comment Share on other sites More sharing options...
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