For what it's worth, my Sync works flawlessly with the old i-pod and very inconsistent with the next gen i-pod.......music will not play through speakers, when a call is received, it cuts the music and phone is unabled to be answered.....sometimes it works fine and others it does not. I was told by syncmyride that apple needs to do an update to resolve issues...not ford or microsoft. Maybe of no help, but there are issues with apple and sync.