themikkelsens Posted May 6, 2014 Report Share Posted May 6, 2014 We have a 2013 Ford Edge Sport. We are having a difficult time getting the volume of the voice for the GPS to stay at a reasonable level. It's possible we did something to lower it, unknowingly, although I don't know how. It got really quiet. We could barely hear it. We adjusted the System settings (I think it was the "System Prompt Volume"). We got the voice volume back up. It was OK for a while. But then, it got quiet again. And again, we raised the volume. Now it's too loud. We keep turning it down, but it doesn't seem to matter. There is also a setting under "Voice Control/Voice Control Volume". But I don't think this is the one we want. Can someone help us??? Patti Quote Link to comment Share on other sites More sharing options...
omar302 Posted May 6, 2014 Report Share Posted May 6, 2014 When the voice is speaking, increase the volume using the volume knob or the volume buttons on the steering wheel. Quote Link to comment Share on other sites More sharing options...
themikkelsens Posted May 6, 2014 Author Report Share Posted May 6, 2014 Omar... could it really be this simple? I confess to an ounce of skepticism about this solution. I think adjusting the volume via the knob or steering wheel button will only adjust the volume of the entertainment system. But you can be sure the next time we are in the car, we will try this! Thanks! Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted May 6, 2014 Report Share Posted May 6, 2014 omar302 is correct, Patti. While on the map screen, press the "repeat instruction" button (the little circle arrow in the upper left corner) and then turn the volume knob to your desired level, or you can wait until the next time Samantha talks. Let me know if you have any questions.Rebecca Quote Link to comment Share on other sites More sharing options...
themikkelsens Posted May 6, 2014 Author Report Share Posted May 6, 2014 Thanks Rebecca! So... is Samantha "her" official Ford name? Definitely will try it! Thanks again... Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted May 6, 2014 Report Share Posted May 6, 2014 You're welcome! Samantha is her Ford name, but feel free to rename her. LOLRebecca Quote Link to comment Share on other sites More sharing options...
themikkelsens Posted May 6, 2014 Author Report Share Posted May 6, 2014 Rebecca & Omar I can't believe it was that simple. Do we feel stupid It explains so much... like how the voice volume kept getting changed in the first place. This is such a relief! Learning to operate this vehicle continues to be a learning experience. And yes, we did rename her (Penelope, after our favorite techie on Criminal Minds). Now, if only we could figure out what's going on with the high beams, we'd be set... Thanks again! Quote Link to comment Share on other sites More sharing options...
nickf1011 Posted May 6, 2014 Report Share Posted May 6, 2014 (edited) Does this also apply to "Samantha" randomly yelling her spiel at me on vehicle start-up about distractions and Sync's voice-activated system? Also, is there any rhyme or reason to when she says that? It seems to be completely random (and frankly, very annoying). Edited May 6, 2014 by nickf1011 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted May 6, 2014 Report Share Posted May 6, 2014 Sam I Am. Fighting with Siri, maybe? Quote Link to comment Share on other sites More sharing options...
akirby Posted May 6, 2014 Report Share Posted May 6, 2014 I think it has to do with when the bluetooth device connects and which screen you're on. Quote Link to comment Share on other sites More sharing options...
nickf1011 Posted May 6, 2014 Report Share Posted May 6, 2014 I think it has to do with when the bluetooth device connects and which screen you're on. Hmmm. I have my phone with me almost every time I get in the car and I rarely ever change from the home screen at all unless I'm using the GPS, which is rare, so I don't think it's just that. Could be one cause I suppose, but it does it more often than that, even when not touching a thing after starting the vehicle. Quote Link to comment Share on other sites More sharing options...
akirby Posted May 6, 2014 Report Share Posted May 6, 2014 It's MFT so who knows - could just be a bug. Quote Link to comment Share on other sites More sharing options...
themikkelsens Posted May 6, 2014 Author Report Share Posted May 6, 2014 (edited) As a relatively new Edge owner, I'm clearly no expert. But I think we get that message when the phone connects, which would be every time we get into the car. I interpreted it to be a warning against using the phone or anything else that is not "hands-free". I'm pretty sure the message includes a warning to "obey the rules of the road?" and use only voice commands when driving. Not a comfort to those who find this repetitive warning irritating, though. Given the exchange I had (above) regarding the voice volume of our GPS, I assume you can simply turn down the voice using the volume knob. I stand corrected. My husband says no, it's not when the phone syncs, it's connected to initializing the GPS. So, strike that theory, Nick. Sorry... Edited May 6, 2014 by themikkelsens Quote Link to comment Share on other sites More sharing options...
akirby Posted May 7, 2014 Report Share Posted May 7, 2014 My 2013 Fusion doesn't do it at all. The 2008 Edge only does it when I connect a phone manually and I leave it on the phone settings screen. If I go back to the media screen it doesn't do it. Quote Link to comment Share on other sites More sharing options...
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