Chipster Posted October 16, 2015 Report Share Posted October 16, 2015 Between the Edge and my daughters Fiesta, Ford will be doing a lot of greasing. Now that's funny! Quote Link to comment Share on other sites More sharing options...
Wedgeamatic Posted October 17, 2015 Author Report Share Posted October 17, 2015 I'll be calling my dealer back after hearing from you. Asking to put me in the "Q". Hard to believe they don't have a fix. Now it on to my "failing" paint.... Ford has some issues. Are we living in the 70's again? Wow. Quote Link to comment Share on other sites More sharing options...
Wedgeamatic Posted October 22, 2015 Author Report Share Posted October 22, 2015 Called my dealer again today. Scheduled my appointment for tomorrow, even though I was told by the service Rep "there is no current fix". I told him I just want to be on the record that I'm unhappy and would like to get "in line" for for THE FIX when the factory figures it out. Will keep everyone posted. Quote Link to comment Share on other sites More sharing options...
Picturepro Posted October 28, 2015 Report Share Posted October 28, 2015 Same here no cooling in my seat backs, Seat yes NOT the backs. I'll contact me local dealer and see what smart answers they will come up with Quote Link to comment Share on other sites More sharing options...
chicagoslick Posted October 28, 2015 Report Share Posted October 28, 2015 As a 2015 F150KR owner with the cooled seats, I have been very happy with how they work. If you follow the F150 forums you will notice a mixed response around them working / and not working. Ford recognizes there could be a design / installation flaw and is working to correct it. I think the reason you are not hearing much about it is due to the work going on in the background to correct it. Best of luck to those having a problem with getting it fixed. Quote Link to comment Share on other sites More sharing options...
hassan.syed Posted October 28, 2015 Report Share Posted October 28, 2015 I got my Edge Titanium back today. The explanation I was given for the seat back not functioning as it should " the seat bottom is where the air is coming from and thus the seat bottom will be colder than the seat back, to be exact an approximate 8' c as per the tech... Not sure where he was getting that from.. My seats start cooling on the seat back, however after 2-3 minutes of sitting, the cold air is no longer there. I told them I would test it out again and would be bringing it back if it continues to act up. He wasn't aware of or has had this issue to him before.. Quote Link to comment Share on other sites More sharing options...
Picturepro Posted October 29, 2015 Report Share Posted October 29, 2015 I was at my dealer today and brought the lack of cooling on the front seats back. He said 3 others have addressed the issue. I said add me to the list. I spent $47,000 otd on a EDGE to have AC in the seat I expect that to be working 100% not just the butt portion of the seats. I can hear a fan running in the backs of the seats, I guess there is just to flow to complete the cooling I'll be in Vegas for the SEMA show and I will address at the Ford booth or anyone there who will listen. Quote Link to comment Share on other sites More sharing options...
omar302 Posted October 30, 2015 Report Share Posted October 30, 2015 (edited) Here is Oct. 9 TSB 15-0154 for the F-150. Seems to replace the seatback blower motor with a new one that has an inlet snorkel that is then guided to below the seat. Seems like this is how it should have been as the older design (similar to my MKX) takes air in from the same void in the seat back where the hot (warmer) air is exhausted out from the blower. Edited October 30, 2015 by omar302 1 Quote Link to comment Share on other sites More sharing options...
27Sport Posted October 30, 2015 Report Share Posted October 30, 2015 Just released today, TSB 15-0166 addresses the '15 Edge and '16 Explorer. Uses the same part number listed for the F150 seat back cooling issue. 1 Quote Link to comment Share on other sites More sharing options...
akirby Posted October 30, 2015 Report Share Posted October 30, 2015 Excellent news. I was hoping they'd have this fixed before the 2016s come out. Quote Link to comment Share on other sites More sharing options...
boilerhawk14 Posted October 30, 2015 Report Share Posted October 30, 2015 Just released today, TSB 15-0166 addresses the '15 Edge and '16 Explorer. Uses the same part number listed for the F150 seat back cooling issue. Do you have access to provide the TSB PDF to us? Quote Link to comment Share on other sites More sharing options...
akirby Posted October 30, 2015 Report Share Posted October 30, 2015 Do you have access to provide the TSB PDF to us? Omar already posted the link to the F150 tsb in post 58. I'm sure it's the same. Quote Link to comment Share on other sites More sharing options...
boilerhawk14 Posted October 30, 2015 Report Share Posted October 30, 2015 Omar already posted the link to the F150 tsb in post 58. I'm sure it's the same. Yea, I saw that and I've seen it posted before, I was just curious to see if there were any differences. I guess all I really have to provide to my dealer is the TSB code. Quote Link to comment Share on other sites More sharing options...
akirby Posted October 30, 2015 Report Share Posted October 30, 2015 Yea, I saw that and I've seen it posted before, I was just curious to see if there were any differences. I guess all I really have to provide to my dealer is the TSB code. You don't even need to provide that. Just tell them there is a new TSB. They have to look it up themselves either way. Quote Link to comment Share on other sites More sharing options...
hassan.syed Posted October 30, 2015 Report Share Posted October 30, 2015 Just released today, TSB 15-0166 addresses the '15 Edge and '16 Explorer. Uses the same part number listed for the F150 seat back cooling issue. 27sport, I am unable to find any information on the Internet for this. Do you have any links? Quote Link to comment Share on other sites More sharing options...
Paul Proefrock Posted October 30, 2015 Report Share Posted October 30, 2015 Here's a PDF of TSB15-0166 Paul tsb15-0166.pdf 4 Quote Link to comment Share on other sites More sharing options...
hassan.syed Posted October 30, 2015 Report Share Posted October 30, 2015 Here's a PDF of TSB15-0166 Paul Thanks Paul! Quote Link to comment Share on other sites More sharing options...
Picturepro Posted October 30, 2015 Report Share Posted October 30, 2015 printed and going to dealer.... Quote Link to comment Share on other sites More sharing options...
boilerhawk14 Posted October 30, 2015 Report Share Posted October 30, 2015 Here's a PDF of TSB15-0166 Paul Thank you! Quote Link to comment Share on other sites More sharing options...
boilerhawk14 Posted October 30, 2015 Report Share Posted October 30, 2015 Called my dealership about an hour ago and asked them to order the parts per the TSB. Going in to have them replaced next Wednesday! I'll update after the install, hopefully with good news that they now work! 1 Quote Link to comment Share on other sites More sharing options...
Viper810 Posted November 6, 2015 Report Share Posted November 6, 2015 Got my edge back this evening. Not sure if the seat back is now "cooling" but it is definitely not getting warm anymore. It was a cool day here so hard to tell if they were actually cooling. The fans do sound different, kinda like the aren't as restricted. Will post again on a warmer day if they feel like they are actually cooling. 1 Quote Link to comment Share on other sites More sharing options...
boilerhawk14 Posted November 6, 2015 Report Share Posted November 6, 2015 Got mine back Wednesday night. Drove the 35 minutes home with the A/C seats on full blast the whole time.... There was no difference.... Going to talk to the service guy that set up my appointment today to see if we can figure out why it still isn't working. Quote Link to comment Share on other sites More sharing options...
27Sport Posted November 6, 2015 Report Share Posted November 6, 2015 Got mine back Wednesday night. Drove the 35 minutes home with the A/C seats on full blast the whole time.... There was no difference.... Going to talk to the service guy that set up my appointment today to see if we can figure out why it still isn't working. Might want to make sure they ordered the updated part. The new one has the B suffix while the defective one is an A suffix. The new one has a snorkel attached that draws in cool air from below the seat. Quote Link to comment Share on other sites More sharing options...
goatee Posted November 8, 2015 Report Share Posted November 8, 2015 Can anyone at the Oakville assembly plant say if the new part is being used now on the assembly line? Quote Link to comment Share on other sites More sharing options...
Viper810 Posted November 8, 2015 Report Share Posted November 8, 2015 Had a warm day here. I left the car in the sun for a few hours. Took it and drove it. I still have no cooling in the seat back. It doesn't get warm like it used to, but there is no cool air like the seat bottom has. IMO this TSB is a failure. I will let Ford know again. Very frustrating. Quote Link to comment Share on other sites More sharing options...
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