And got a slightly smaller Ford emblem.  The non ST and ST line Edges got a 9” Ford emblem where the ST and ST lines got the 7.75” emblem.  I can’t help but stare at it more when I glance at it.  I park it at work and walk away and turn back and glance at it.  Guilty, I know…

Valve body came in yesterday and I dropped the car off this morning on the way home from work.  Back in another Bronco Sport.  Service advisor said he would call me tomorrow.  Wait and see…

Yep, they are doing their due diligence and they aren’t doing me wrong at all.  It is a shame the Ford dealership two miles from my house couldn’t do better.  Another story for another thread.

I thought I noticed it the day I picked it up, but I put about 400 miles on it and had a friend confirm I wasn’t hearing things before I called the dealership.  So it was within the week I picked it up that I was calling them back and telling them it was making the noise and jolt again.  I don’t know how good their dedicated transmission and engine guys are, but they are taking care of the car and honoring the warranty so I can’t complain.

I missed that detail - the Ford service shop were unlikely to have noticed the issue if it only manifest itself 500+ miles later.

@22CarbGrayElite  It does sound like they are making every effort to repair your transmission.  If failure continues, and they replace the transmission as they are indicating, then you have a really good dealership.   Oh so far and few between, they are.

Having a rear main seal go unfortunately is not uncommon but it does happen.  Most of that estimate is labor because there is a lot of work for removal / reinstall.   In U.S. dollars, that comes out to $1716 which is a good price.   If you have ever looked under your car, you will see why the transfer case / PTU / transmission needs to be removed.  It's very tight in that area under the car.  It's hard just to stick your hand up between the motor and the PTU case.   Oil Service - check AC Service - check ;  they probably need disconnect the lines Seal Replacements - check Subframe Removal - uncertain but, again, probably needed to lower the motor for access   I have never had this done on my Edge but similar work on others cars I used to have.     You can look up TSBs for your car.  A TSB is not a RECALL, just FYI, so unless you have warranty coverage, you will pay out of pocket.

Ah, OK.  Took me a minute.  They are similar but you got rid of the big chrome ring.

Hi all, I have a 2019 Ford Edge AWD with about 79,000 km. I bought it used this year, and oil has been leaking at the rear of the engine where it meets the transmission, close to the exhaust. An independent workshop recorded it as the rear crankshaft oil seal. Earlier I had a burning smell, and the transmission oil was changed, which did not solve anything. The dealer's estimate is AED 6,300 including VAT. It includes 8 hours of labour for the rear crankshaft seal with transmission removal, a torque converter seal, transfer case (PTU) removal and seal repair with two transfer case covers, 2 hours for subframe removal, AC gas and coolant refill, and a full oil service. Has anyone had this done? I would like to know: 1. Is 8 hours of labour realistic for a rear main seal on this car? 2. Is subframe removal normally needed just to reach the rear seal? 3. Is it normal to replace the torque converter seal and the PTU seals at the same time, or is that optional? 4. What did you pay, and where (dealer or independent)? 5. Is there a known leak point or a technical service bulletin for this? Thanks for any advice.