wlepse

I am having a bunch of issues with a USB device on 3.5 that worked fine on previous version. Drive is exfat but if op had it working fine with 3.5 it might just be typical mft flakiness.

My other ride...but this is how it sits in the garage right now.

That isn't encouraging

there was one selling on ebay and someone here bought it but I don't remember hearing about fit and quality. It was retractable but required you to screw anchors into plastic side covers.

Wow that is more punishment than I would have expected...still not sufficient but nice to see jail and probation were part of the equation.

Definitely check hood switch...when dealer did work on my car they forgot to put it back. Our horn honked but I think the lights also flashed. Ls973800'sidea is good too...both are quick easy checks.

In the end we will probably never agree and while I will say my experiece may be worse than the majority I still think there are a lot of people that continue to have issues and not just annoyances. I think Fords own actions prove this to be true. It has to be costing them a fortune to do all these upgrades and I think if there were only a handful of us they would buy them back...cheaper...easier.

I think he is in europe so coverage and rules to extend may be different. we are looking to do something w 125k but not sure on length yet.

Jared...was thinking about this again the other night and was getting so disgusted. Unfortunately animals have basically little value in the legal sense and a-holes like this often get off with little to no punishment, but I thought of something that might be worth looking into. I am pretty sure in my state there are laws about discharging firearms in a residential area. I don't know if the same applies to your state but I think you have to be so many yards from any area someone could be expected to be. I know they have caveats to this if you are protecting yourself, but since you can prove he was not you may be able to present that info to the local police and have him charged for illegally discharging a weapon. Maybe doing so will get his permits yanked so he can't do something like this again. Just a thought.

I am not referring to reboots or lags...that I could deal with so long as the system does respond. What I was promised was a handsfree phone system but what I have is spotty at best. I have emails from Ford telling me to stop using phones because they thought it contributed to the issues, along with subsequent emails were I confirmed it did nothing to help stability. To which I was told wait for the next update. I was also promised a functional nav system; this too is hit and miss. Even when it can locate me with reasonable accuracy its routing is often incorrect. Also promised was voice recognition, this almost never works. Though I think most of mine may be due to a bad mic but I can't get Ford to do anything about it since they always fall on the crutch that it is software and I need to wait for the next revision to fix it. I was also told I would have a functional HVAC system, which I was left without for several weeks our first winter.

I agree they should fix it and would be quite happy if they could but it seems they don't know what to do. As far as deception goes...look back to early reports of failures and glitches. Fords PR tried to spin it as user error due to complexity. I am probably not alone in buying into that and having confidence I wouldn't find it an isssue thinking those with issues were probably people like my parents.

RJG...not a phone issue. On 2.11 we were asked to no longer use any device connected and it still couldn't function. For us the rewrite was much more stable until recently. Now 3.5.1 is feeling more like 2.11. It has stabilized a bit but keeps randomly changing input to AV...on 2.11 that was a precusor to it really crapping out...just hoping this time it is different.

spongers...in my scenario we weren't a software company either. We were in a very similar position to Ford. We were an OEM that used a Microsoft based product for an HMI. We did spec the hardware down to the motherboard but what we didn't realize initially was this wasn't enough. The mfg of the board was changing chipsets based on price/availability availability and this was giving us problems. So while it is true that it is in Fords control to spec the apim and mating hardware I don't think they knew enough at the start of the project to do this thoroughly especially since they are not a software company. As for the brake issue this was initially mentioned by another poster. What I was saying was thatsome here have mentioned Ford knew the system was bad before release....if they had knowingly done that with a brake system I think Ford would be just about out of business. I have never said Ford wasn't trying to fixthe problem...only pointing out they are not doing this out of the kindness of their hearts. They know in vehicle tech is a big selling point and not having it means a lot of sales would be gone. Also they realize they have a large amount of these in the field...if tbey don't fix it they are likely to lose those customers on the next purchase...but also lose the next owner of the vehicle when they move on. Again I just take issue to the i.pression some have that they are somehow an angelic company that really wants to help me. To your comment that Ford owesme nothing...I respectfully disagree. They sold me a system that doesn't do what they said it would do. There have been many cases over the years of mfgs having to make good on such claims...most recently would be kia and hyundai with mpg ratings...but I believe thers were also cases made about power ratings. At the end of the day I paid extra for this system with nav and can rarely use much of it because it is either rebooting or just non responsive.

That is what I remembered...wonder if there is something else wrong. Thanks for the confirmation.

So sorry to hear about your loss...makes you wonder what else this scumbag is capable of if he can shoot a dog like that. Did you guys have bad blood before this?

I recently had the MFT APIM replaced and the dealer upgraded us to the latest version. Since the update we were having a bunch of issues. Just about ever start up would cause a reboot, phone would sometimes indicate it was paired other times not but couldn't force it to connect because it thought it was, incoming calls could hear us but we couldn't hear them, browsing hard drive would indicate only one song available but on screen showing current song would say 10k+. Nav position was at least 100 ft off at all times. So over the weekend I tried to do a master reset. What has me confused is I seem to remember past MR clearing everything, phone pairings, preferences in nav and other settings. But this time none of that seemed to change. I was most surprised by the system keeping the phone pairings. So I manually deleted them and paired them back to the system. All my previsou settings for nav, back up camera etc were still there. Is this right? I thought they were treating the MR like a hard button reset on a device where it goes back to stock set up. It has only been a few days and no reboots and nav seems reasonably close so maybe it did work but can anyone comment on whether or not the MR was supposed to return it to stock?

Nice resort to name calling...very mature. Fact is I have been involved in many software projects as a PM. Maybe not this software but many industrial applications. Part of that job was trying to find bugs in the software which we found plenty. But every software bug we found was repeatable because by nature the software does the same thing over and over. We did find other bugs that I think are more what people are experiencing here where a board component change would also cause failures but these were more random in nature. We could find scenarios that would/could cause it but they were not 100%. In our case it ended up being driver issues that were not practical to try to fix with our volume so we had to specify the chipsets. I think Ford may be in a similar position and they are busy trying to find a code fix that will make all variations of the board happy. I think this scenario explains why one software revision can work well for some but not all, it can also explain how in my case the apim functioned with 2.7 & 3.? but not with 2.11. This can also explain many of those cases where those who had their apim changed all of a sudden had a stable system. Now this may be able to be fixed by software but my opinion is the root of the problem is the hardware spec.

deleted due to fat fingers...full post below

Waldo...the big difference is ford knew the product didn't work before the release, then continued to pretend like the problems people had were user error. They also pushed the virtues of the system including the safety aspect but behind the scenes were busy trying to make it actually do what they said it could do. Now if they knowingly did that with a brake system I think Ford would be done. To your other question...no losing the ability to browse my music doesn't cost me money now but you can be sure it will affect my resale. The issues with the system are posted all over the web and in basically all magazine reviews so this will have a financial impact. Also some have had their vehicles at the dealer for extended periods, this too has a financial cost to the end user. But to take it further, Ford's biggest mistake was pushing this system as a safety feature....it is far from it. It is a constant source of distraction, things like hands free calling often doesn't work...hell for several months fords only fix for us was to unpair our phones and that didn't work. We had a period with no heat when it was well below freezing with a 1yo in the car which was completely unacceptable. Most recently the system completely died...though this time we could control hvac through cluster...I could go on and on about all the problems we have had but it just makes me too angry and my bp is high enough. Akirby...I agree...lawyers often file frivolous lawsuits and a CAL won't benefit me in this case much. But what I do think they do to benefit me is to keep companies in check. Ford knew the system had problems but continued on. Then continued to misinform the buyers and blame anything and everything for their failure. I'll grant you they have tried and continue to try to make it better but they still sugar coat the problem. I also hope that by investigating this issue they may turn up what the real cause is. I have said before that it makes no sense that software is the root of the problem. I say this because in my case and others I have spoken to the performance of each revision varied greatly by each user. To me this points to a conflict in the hardware. For instance...2.7 was buggy but mostly annoying issues...replaced apim...no real change....2.11 was total garbage to the point we were afraid to change temp because it would cause reboots etc... then 3.?was ok until fairly recently when them apim died. What other explanation would there be to 2.11 being so bad then the same hardware being good with the upgrade? Especially when many fou d 2.11 to be pretty good.

Especially when you are wrong...look no one does anything for free. Ford would never invest so much money in a good product if it were only a few bad eggs. Likewise lawyers are not going spend to spend their time on a lawsuit they don't think they can will and make lots of money on. If the numbers are as you say that so few are having problems then they would not take the case.

I am not nor have I ever said everyone has these problems...but I think they are far more prevelant than 1 in 1000. If it were so low it would be cheaper for them to buy back all those vehicles than the tremendous cost to do rewrite after rewrite. Even if the incidence rate is as low as you say that doesn't negate the validity of the class action...it would just make the case smaller. At the end of the day the complaint is real and I seem to remember some saying there were internal emails prior to launch that said the system was flawed. They decided to role the dice and hope they could patch it. But all along the way they said problems were rare and most were due to user inexperience. This is complete nonsense and they know it.

New APIM this week with latest software...so far not so good. Nav lag is back, phone pairing is spotty and music on hard drive will play but if I try to browse it only lists one song...should be over 10k. I hope to mess with it this weekend to see if cycling power on mft & phones or master reset will help. But this is similar to my experience with 2.11. Others thought it was a big improvement but for me it was a step back. So this system is far from stable even after multiple revisions. I do think there is merit to this lawsuit even though I agree it is a money grab for the lawyers. I do think Ford and its dealer network have actively tried to down play the problems in order to maintain/increase sales. I will be more interested to see what the lawyers uncover in their review of Ford internal docs...wonder if they will find something that points to the real root cause of the failures...that would be helpful.

Well we just got the APIM replaced again and dealer updated system...so far I am not to happyy...the nav lag I used to have is back...so freaking annoying they can't get this stuff right.

I wish it was a setting...we have had similar issues but the degree of severity or frequency changes with different revisions. Early on I thought it might be traffic related even though it was set to alert only but now we don't have traffic and still get quirky behavior.

I traded in a 2.5GT for the Edge. It was a super fun car but the non turbo version is a bit anemic but you do get great gas mileage out of it. My buddy has one that is getting 32mpg on his commute. Same commute and similar driving styles and I can barely get 21 in the Edge. Now before everyone jumps on me...yes I realize they are different vehicles but one is able to get its highway rating commuting and one is not. Anyway, if it weren't for the my fear that I was about to spin a rod bearing on the Legacy GT I would still have it. So I would advise you to research oil pick up tubes and banjo bolt filters. I am not sure if this was ever an issue on non turbo versions or if it has been addressed by now but worth a look. If your dad is looking for a good commuter car that will get him where he wants to go regardless of the weather the Subie is a good choice. As for all this talk about buy American...I think people way over simplify this issue. My Legacy was made in Indiana, the Edge in Canada. I not sure where either company did their engineering on these models but I suspect it was Japan and the USA. But with that said, even though I am an engineer and would love to have all those jobs here, I know it takes a lot more people to build these so having that mfg in the states adds a lot of money in peoples pockets here. Also the other argument about how all the profits go back to the mothership...this may or may not be true. It is totally dependent on where the bean counters think it will benefit the company most to turn a profit. I have worked for a few companies owned by foreign companies. The last two never turned a profit in the US because it wasn't worth it to them tax wise. But counter to what everyone thinks the profit wasn't made in the home country either.