

akirby
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Everything posted by akirby
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How do you know that "most" don't make it to 150K? Ford sold over 240K 2007/2008 Edges. If you figure 1/3 are AWD that's 80K vehicles. How many of those 80K have PTU problems? 8K may seem like a big number but it's only 10%. Remember the only people that post are the ones with problems. You never hear from the ones with no problems.
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Sorry - that's exactly what 27sport said in post #5 and it sounded like you were disagreeing with that.
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I don't think any dealer can take a vehicle from another dealer unless they agree to a swap, even if it's on a Ford floorplan. That flies in the face of allocations.
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That's what torquer meant - traded with another dealer. If you think about it that's only 2 weeks worth of driving so not a huge deal although it's not a pleasant surprise. But that's always a risk with a dealer trade since you can't see the vehicle first. Just make sure it was titled as a new car and not a used car as was mentioned.
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Some people have been waiting 6 months or longer. If you bought it at a Ford dealer and they didn't check for recalls and didn't notice the leak then that's terrible.
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The fans and controller come as a unit.
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It's simple. Ford has determined that it's not worth the cost or hassle to extend the warranty on the PTU and transmission. Of course this will cost them a few customers which I'm sure they take into account when deciding whether or not to extend coverage. They have extended warranty coverage and even done vehicle buybacks for some problems in the past - it's a case by case decision. What you think is a widespread problem probably only affects a very small percentage of vehicles overall taking into account how many Edges were actually sold. If you think any manufacturer will cover all problems like this outside the factory warranty you're dreaming. They all make case by case decisions depending on what it costs them and how it affects sales. Some do more than others but nobody does 100%, because that would effectively be offering a free extended warranty on every vehicle and that type of cost would have to be added to the cost of the vehicle. That 200K warranty on a KIA has been factored into the cost. It has to be. There is no free lunch - if it costs the mfr money then it's included in the price you pay up front. The Edge MSRP only includes a 3/36 bumper to bumper and 5/60 powertrain. It doesn't matter whether it's a $20K vehicle or a $50K vehicle. A $100K Porsche still only has a 4 yr warranty and good luck getting them to cover something out of warranty. If you're unhappy with how a particular problem was handled and you don't want another Ford that's completely understandable. But if you think you'll be treated differently with other mfrs you may be severely disappointed.
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Sorry - that was directed at DKS.
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You said any vehicle that's properly maintained should last 200,000 miles with no major repairs and if repairs are required you think the mfr should pay for those. That is a 200,000 mile powertrain warranty. And for any mfr to offer that type of warranty they'd have to raise the cost of the vehicle significantly. My expectations are completely realistic and sometimes they get exceeded. Your expectations are completely unrealistic and you will continually be disappointed regardless of which make or model you buy. The part that irks me is that when you buy a vehicle the warranty is CLEARLY spelled out for you - we will cover X, Y and Z for this time period. It doesn't say we'll cover X, Y and Z and anything else that we engineered poorly. It's a legally binding contract. If you want more coverage you have to pay for it. What you want is more coverage without paying for it and from a business standpoint that's silly. Would it be great if they covered more things with extended warranties? YES! Would I like it? YES! Would it help with customer satisfaction? YES! Do I fault them for NOT always doing it? NO! We clearly disagree on this point and I doubt either one of us will change our minds. So you believe whatever you want and I'll do the same.
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It all depends on the option level they're measuring.
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If you're really concerned about the PTU longevity you can add a drain plug and change your fluid periodically which seems to fix any problems.
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Expecting 100% of all vehicles to go 200,000 miles without any problems is completely unrealistic. These are complicated machines and things break regardless of the mfr. If that's your expectation you will be continually disappointed. You're essentially expecting a 200,000 mile warranty. You're also exagerrating what was said. We all acknowledge that Ford has engineering screwups - some worse than others. Some things they agree to either recall or extend the warranty to cover and others they don't. That's called making a BUSINESS DECISION and EVERY mfr does it, not just Ford. When I buy a vehicle I choose the warranty I want (factory vs. extended) and I expect the mfr to meet the terms of that warranty - nothing more, nothing less. If you want 200,000 miles of warranty coverage then buy it up front because it hasn't been factored into the price you paid.
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I'm not disagreeing with you that it's poor engineering. But I'm not being an apologist - just a realist. If the parts are updated then after they're replaced the first time they should be good to go after that. If the mfr decides to extend the warranty on such parts (which Ford has done several times including Focus transmissions) that's great, but I don't hold the belief that it's required. Most failures could be traced back to some engineering failure somewhere. That's what the warranty is for. If you want more coverage then you buy it, otherwise you choose to self-insure after the factory warranty and you're on your own. Ford had an engineering problem with 4V 4.6L DOHC engines in Cobras and Aviators. Our head was replaced under warranty. I got rid of it after the warranty expired because I didn't want to risk buying a $4K head when it happened again. But that was my choice. At no time did I think Ford was obligated to fix the underlying problem. So all I believe a mfr (any mfr - electronics, etc.) is required to do is honor the terms of the warranty. Anything above that is gravy. And for the record - I would like to see Ford extend the warranty on these known problems. But if they don't I don't count that against them. And you'll find the same behavior at most other mfrs including other problems with Chrysler vehicles. They all pick and choose what they choose to cover or not.
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Hit it with a hose or carwash especially around the A pillars and make sure the carpets are dry.
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The Dorman replacement worked fine for me.
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There have been several PTU revisions. Sounds like you're not going to be happy no matter what happens so you may be better off with another brand at this point.
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I don't think there is any internal differences. The F150 is obviously longitudinal whereas the Edge/MKX are transverse. They have different intakes and exhaust setups and the F150 is most likely tuned for max power at lower rpm. I think the MKX figures are on premium and the Edge is on regular but that's just a guess. Could be tuning or it could just be clever marketing......
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Current incentives vs waiting for 2016 and Sync 3
akirby replied to WylieSteve's topic in Buying, Leasing & Ordering
You can try, but I think it's rare for a dealer to go below invoice on something as popular as the Edge unless it's a leftover or has been on the lot a long time. You also have to take into account the doc fee which is nothing but additional profit. $200 below invoice plus a $699 doc fee is really $499 over invoice..... Also - the official dealer invoice includes a FDAF charge - regional advertising - that the dealer does pay. That's typically $450 or so on an Edge (give or take). This won't be reflected in any online pricing from edmunds, cars.com, etc. but it is a legitimate charge from Ford to the dealer and part of the actual dealer invoice price. -
Intermittent overheating 2011 Edge
akirby replied to higuera-tax@hotmail.com's topic in 2011 Edge & MKX
There is a DIY procedure posted by Autom8r - good info there.- 25 replies
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- overheat
- cooling fan
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(and 2 more)
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That's good news for a change. A good dealer can make all the difference in getting things like this handled properly.
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Current incentives vs waiting for 2016 and Sync 3
akirby replied to WylieSteve's topic in Buying, Leasing & Ordering
I'm sure it was the real invoice. If by that comment you're talking about the holdback then no, that invoice doesn't include or show the holdback amount (3%) but that doesn't make it not a "real" invoice. -
Please don't tint the actual brake lights. It makes it hard to see in the daytime especially when compared to other vehicles around you.
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Did you mean White Platinum? There is no Pearl White available.