Sync 3 2016 upgrade to CarPlay

[tpm419419]

Yes, well aware and have been for quite some time

Thanks

[jmr061]

Text message doesn't show messages but will read new ones. Just like it is now. And no, no keyboard in park either. I would suggest watching some youttube videos on the use of Carplay...its standard across all platforms....at least it is supposed to be.

[jmr061]

BTW I have the 2.0 APIM and usb port installed in the vehicle now to do some testing

Edited September 16, 2016 by jmr061

[Tjm623]

Thanks for updates, sadly the fact that I have to plug in for mobile apps or CarPlay kills this feature for me.

 

That cubby is in a terrible location when car is in park. I can barely reach my hand into the slot, let alone plug the USB in I have to use the tips of my fingers. I don't see myself using the feature as changing the source to my phone gives me access to all my music.

 

When this becomes wireless I think it'll be a much bigger deal.

[jmr061]

Thanks for updates, sadly the fact that I have to plug in for mobile apps or CarPlay kills this feature for me.

 

That cubby is in a terrible location when car is in park. I can barely reach my hand into the slot, let alone plug the USB in I have to use the tips of my fingers. I don't see myself using the feature as changing the source to my phone gives me access to all my music.

 

When this becomes wireless I think it'll be a much bigger deal.

I doubt you will see it wireless. No way for Ford to do the Apple authentication. Ford would have to modify the APIM.

[Tjm623]

Yea I know, I didn't mean for these cars or ever by next year. I definitely see it being the norm in say 2020? Maybe earlier.

 

I just don't feel like there's much use as you mentioned with already having nav to warrant having to plug my phone when I get in my car to use a different UI, with some different apps. I don't have or want a phone mount and that leaves me with the option of tossing it into that slot next to USB and either forgetting my phone when I do get out, or driving around with that slot open and more than likely still forgetting my phone down there

[WWWPerfA_ZN0W]

Don't know if this document has already been posted, but here goes ...

G0000119 2016 SYNC 3 Apple CarPlay & Android Auto Upgrade.pdf

[tpm419419]

Thanks for updates, sadly the fact that I have to plug in for mobile apps or CarPlay kills this feature for me.

That cubby is in a terrible location when car is in park. I can barely reach my hand into the slot, let alone plug the USB in I have to use the tips of my fingers. I don't see myself using the feature as changing the source to my phone gives me access to all my music.

When this becomes wireless I think it'll be a much bigger deal.

I use a small 6" USB extension to plug my phone in

[tpm419419]

Right angle extension

[Livestrong16]

Hey all,

 

I'm currently in a 16 Edge Sync3 V1.0

 

I am tired of waiting for Ford and was thinking of doing the upgrade as alot of had success. I'm in a lease, can this in any way cause blowback? I understand there is always a chance of bricking system.

[Ray Heath Jr]

Hey all,

 

I'm currently in a 16 Edge Sync3 V1.0

 

I am tired of waiting for Ford and was thinking of doing the upgrade as alot of had success. I'm in a lease, can this in any way cause blowback? I understand there is always a chance of bricking system.

 

Read this thread:

 

http://www.fordedgeforum.com/topic/21394-sync-3-and-carplayandroid-auto-information/

[Livestrong16]

Read this thread:

 

http://www.fordedgeforum.com/topic/21394-sync-3-and-carplayandroid-auto-information/

If I'm reading correctly I'm sort of stuck with being with v1

[Ray Heath Jr]

If I'm reading correctly I'm sort of stuck with being with v1

Post in the other thread...but most likely not...trying to keep the discussion about the upgrade in one place.

[sulp]

I updated my 16 Sport Sync 3 from 1.0 to 2.2 yesterday via flash drive and I worked flawlessly. I also ordered the USB hub from Walt Sweeney and it will be arriving tomorrow along with some plastic pry tools from Amazon. I've watched a few videos and the install doesn't look too bad at all. Originally I thought I could just pry the USB hub itself without touching anything else (hence the pry tools) but that's not the case. Have to remove side panel and get at it from inside & behind. Still looks pretty easy. I'll update on the install with pics when I get the part.

 

2.2 seems better and I like the few small additions to the UI.

[tpm419419]

Someone on Facebook said they were auto updated via wifi in February to 2.2. Anyone else get the update via wifi?

[Ray Heath Jr]

Someone on Facebook said they were auto updated via wifi in February to 2.2. Anyone else get the update via wifi?

I would think going from 2.0 to 2.2 could be done over Wifi, but no way the installer that is being downloaded. Way to large, to transfer while most of our cars are briefly on Wifi, not to manage most people do it via Hotspot. Data plan would be trash.

[akirby]

I assumed it stayed connected to wifi while the vehicle was off and could do the download overnight.

[Ray Heath Jr]

I assumed it stayed connected to wifi while the vehicle was off and could do the download overnight.

 

Nope. Not the way it has been documented to work. The radio powers completely down after a short period of time, hence why the best way to do the 2.2 install is to drive while it is doing it.

[akirby]

So it stays connected for a short time after shutting off the vehicle? As long as it can stop and restart the download that should eventually work even for large downloads.

 

If it only stays connected while the vehicle is running then wi-fi updates will never happen.

[Ray Heath Jr]

So it stays connected for a short time after shutting off the vehicle?

 

That is my understanding...

[KCFordTruckPro]

Hey everyone. I'm a Ford dealer out of Kansas City and I've been following this thread for quite a while and created an account today.

 

I didn't see it here, but yesterday there was an official Ford message regarding the upgrade making Apple CarPlay possible.

I ordered the part yesterday and it arrived today. We're updating my company vehicle tomorrow morning.

 

 

Here's the official text from the notification.

 

Publish Date: May 1, 2017

EFC05649 SYNC 3 Software Update Available for 2016 Model Year Ford and Lincoln Vehicles & Apple CarPlay Customer Pay Hardware Upgrade + 2017 Model Year Dealer Channel Only Update

 

ACTION REQUESTED

Please ensure all appropriate personnel are aware of the available SYNC 3 software update: o Update for 2016 model year Ford and Lincoln vehicles and the required customer pay hardware upgrade to utilize Apple CarPlay o Update for 2017 model year Ford and Lincoln vehicles and 2016 model year vehicles with SYNC 2.0 software to correct multiple conditions related to GPS and SiriusXM Traffic and Travel Link

 

SUMMARY

A SYNC 3 software update is now available for 2016 model year Ford (not available on 2016 model year

Transit) and Lincoln vehicles. This update includes the below:

-Updated voice recognition engine

-Bluetooth phone and media improvements

-Navigation user interface improvements (if equipped)

-Android Auto* for supported devices

-Apple CarPlay* for supported devices with hardware upgrade. Owners of 2016 models with

 

SYNC 3 are required to perform a software update and purchase a hardware upgrade

Owners may receive software updates via an update over Wi-Fi or the traditional download method using

a USB drive from Owner.Ford.com or Owner.Lincoln.com. If the customer has enabled Automatic

System Updates, and has SYNC 3 connected to Wi-Fi, the system is designed to periodically check for

updates and download the update in the background. A Wi-Fi signal strength of 3 or 4 bars (full strength)

with reliable internet service will typically allow SYNC 3 to download the update within a one month

timeframe. SYNC 3 is designed to perform the update as long as Wi-Fi is connected prior to the vehicle

turning off; therefore there is no need to keep the vehicle running for the update to take place. If the

customer wishes to install the new software without Wi-Fi or on-demand, they can download the update

from Owner.Ford.com or Owner.Lincoln.com and install with a USB drive.

 

2016 model year vehicles require a Media Hub/Universal Serial Bus (USB) hub part upgrade to be compatible with Apple CarPlay. This part upgrade is not a warranty repair per the Warranty & Policy Manual, Section 3, Warranty Coverages – SYNC. The Suggested Retail Price for the Media Hub/Universal Serial Bus (USB) hub ranges from $63.06-$71.06. In addition, an update for 2017 model year Ford and Lincoln vehicles and 2016 model year vehicles with SYNC 2.0 software is available only through the Dealership Diagnostic Tool to correct multiple conditions related to GPS and SiriusXM Traffic and Travel Link. Please use a 32GB USB Drive with exFAT formatting for all SYNC 3 updates. More details are available on PTS. DEALER SOFTWARE UPDATE AND HARDWARE UPGRADE PROCESS.

 

Technicians should follow the below process to complete the SYNC 3 software update and the hardware

upgrade for Apple CarPlay functionality on 2016 model year vehicles. More details are available on PTS.

1. Update SYNC 3 Software (if required):

a. The SYNC 3 software version can be verified on the SYNC 3 touchscreen by selecting the

Settings icon in the bottom Feature Bar, Touch Settings > General > Scroll down to About

SYNC or it can verified in OASIS by selecting the SYNC tab from the OASIS home page..

b. If the SYNC 3 system software version is 1.0 or 1.1, update to version 2.2 using Workshop

Manual (WSM) Section 415-00.

c. If the SYNC 3 system software is at version 2.0 or higher, no software update is required.

Note: The SYNC 3 system software must be at version v2.0 or later for Apple CarPlay to

function and the software update must be completed prior to the Media Hub/Universal Serial

Bus (USB) hub replacement.

2. Upgrade the SYNC 3 Hardware for Apple CarPlay functionality:

a. The Media Hub/Universal Serial Bus (USB) hub must be replaced with the Apple CarPlay

compatible Media Hub/Universal Serial Bus (USB) hub. Refer to the Ford Catalog Advantage

(FCA) for the latest Media Hub/Universal Serial Bus (USB) hub part numbers that support the

Apple CarPlay upgrade. No hardware upgrade is necessary for Android Auto functionality.

b. Follow Workshop Manual (WSM) Section 415-00 Removal and Installation procedure for the

Media Hub/Universal Serial Bus (USB) hub. Remove and discard original equipment and

replace with the new Media Hub/Universal Serial Bus (USB) hub identified.

QUESTIONS

 Owners contact:

o Ford Customer Relationship Center Monday through Friday, 8:00 a.m. – 8:00 p.m. (EDT).

 800-392-FORD (3673)

 800-232-5952 (TDD for the hearing impaired)

 Once connected, follow the voice prompts for SYNC by selecting #1, then #3,

then #1

o Lincoln Concierge Monday through Friday, 8:00 a.m. – 8:00 p.m. (EDT).

 800-521-4140

 800-232-5952 (TDD for the hearing impaired)

 Once connected, follow the voice prompts for SYNC by selecting #1, then #4,

then #1

 Tech Bytes QuickTip SYNC 3: Apple CarPlay and Android Auto

* Android Auto is compatible with Android smartphones running 5.0 (Lollipop) or higher. Apple CarPlay is

compatible with Apple iPhone 5 or newer running iOS 7.1 or higher (updating to the latest version of iOS

is recommended). Most core features require a data plan or are enhanced by a data connection.

[WWWPerfA_ZN0W]

Good info!

[JSchneid]

 

Hey everyone. I'm a Ford dealer out of Kansas City and I've been following this thread for quite a while and created an account today.

 

I didn't see it here, but yesterday there was an official Ford message regarding the upgrade making Apple CarPlay possible.

I ordered the part yesterday and it arrived today. We're updating my company vehicle tomorrow morning.

 

 

Here's the official text from the notification.

 

Publish Date: May 1, 2017

EFC05649 SYNC 3 Software Update Available for 2016 Model Year Ford and Lincoln Vehicles & Apple CarPlay Customer Pay Hardware Upgrade + 2017 Model Year Dealer Channel Only Update

 

ACTION REQUESTED

Please ensure all appropriate personnel are aware of the available SYNC 3 software update: o Update for 2016 model year Ford and Lincoln vehicles and the required customer pay hardware upgrade to utilize Apple CarPlay o Update for 2017 model year Ford and Lincoln vehicles and 2016 model year vehicles with SYNC 2.0 software to correct multiple conditions related to GPS and SiriusXM Traffic and Travel Link

 

SUMMARY

A SYNC 3 software update is now available for 2016 model year Ford (not available on 2016 model year

Transit) and Lincoln vehicles. This update includes the below:

-Updated voice recognition engine

-Bluetooth phone and media improvements

-Navigation user interface improvements (if equipped)

-Android Auto* for supported devices

-Apple CarPlay* for supported devices with hardware upgrade. Owners of 2016 models with

 

SYNC 3 are required to perform a software update and purchase a hardware upgrade

Owners may receive software updates via an update over Wi-Fi or the traditional download method using

a USB drive from Owner.Ford.com or Owner.Lincoln.com. If the customer has enabled Automatic

System Updates, and has SYNC 3 connected to Wi-Fi, the system is designed to periodically check for

updates and download the update in the background. A Wi-Fi signal strength of 3 or 4 bars (full strength)

with reliable internet service will typically allow SYNC 3 to download the update within a one month

timeframe. SYNC 3 is designed to perform the update as long as Wi-Fi is connected prior to the vehicle

turning off; therefore there is no need to keep the vehicle running for the update to take place. If the

customer wishes to install the new software without Wi-Fi or on-demand, they can download the update

from Owner.Ford.com or Owner.Lincoln.com and install with a USB drive.

 

2016 model year vehicles require a Media Hub/Universal Serial Bus (USB) hub part upgrade to be compatible with Apple CarPlay. This part upgrade is not a warranty repair per the Warranty & Policy Manual, Section 3, Warranty Coverages – SYNC. The Suggested Retail Price for the Media Hub/Universal Serial Bus (USB) hub ranges from $63.06-$71.06. In addition, an update for 2017 model year Ford and Lincoln vehicles and 2016 model year vehicles with SYNC 2.0 software is available only through the Dealership Diagnostic Tool to correct multiple conditions related to GPS and SiriusXM Traffic and Travel Link. Please use a 32GB USB Drive with exFAT formatting for all SYNC 3 updates. More details are available on PTS. DEALER SOFTWARE UPDATE AND HARDWARE UPGRADE PROCESS.

 

Technicians should follow the below process to complete the SYNC 3 software update and the hardware

upgrade for Apple CarPlay functionality on 2016 model year vehicles. More details are available on PTS.

1. Update SYNC 3 Software (if required):

a. The SYNC 3 software version can be verified on the SYNC 3 touchscreen by selecting the

Settings icon in the bottom Feature Bar, Touch Settings > General > Scroll down to About

SYNC or it can verified in OASIS by selecting the SYNC tab from the OASIS home page..

b. If the SYNC 3 system software version is 1.0 or 1.1, update to version 2.2 using Workshop

Manual (WSM) Section 415-00.

c. If the SYNC 3 system software is at version 2.0 or higher, no software update is required.

Note: The SYNC 3 system software must be at version v2.0 or later for Apple CarPlay to

function and the software update must be completed prior to the Media Hub/Universal Serial

Bus (USB) hub replacement.

2. Upgrade the SYNC 3 Hardware for Apple CarPlay functionality:

a. The Media Hub/Universal Serial Bus (USB) hub must be replaced with the Apple CarPlay

compatible Media Hub/Universal Serial Bus (USB) hub. Refer to the Ford Catalog Advantage

(FCA) for the latest Media Hub/Universal Serial Bus (USB) hub part numbers that support the

Apple CarPlay upgrade. No hardware upgrade is necessary for Android Auto functionality.

b. Follow Workshop Manual (WSM) Section 415-00 Removal and Installation procedure for the

Media Hub/Universal Serial Bus (USB) hub. Remove and discard original equipment and

replace with the new Media Hub/Universal Serial Bus (USB) hub identified.

QUESTIONS

 Owners contact:

o Ford Customer Relationship Center Monday through Friday, 8:00 a.m. – 8:00 p.m. (EDT).

 800-392-FORD (3673)

 800-232-5952 (TDD for the hearing impaired)

 Once connected, follow the voice prompts for SYNC by selecting #1, then #3,

then #1

o Lincoln Concierge Monday through Friday, 8:00 a.m. – 8:00 p.m. (EDT).

 800-521-4140

 800-232-5952 (TDD for the hearing impaired)

 Once connected, follow the voice prompts for SYNC by selecting #1, then #4,

then #1

 Tech Bytes QuickTip SYNC 3: Apple CarPlay and Android Auto

* Android Auto is compatible with Android smartphones running 5.0 (Lollipop) or higher. Apple CarPlay is

compatible with Apple iPhone 5 or newer running iOS 7.1 or higher (updating to the latest version of iOS

is recommended). Most core features require a data plan or are enhanced by a data connection.

 

A month to download via WiFi, and I was sitting in the car a few times waiting for an indication that it had downloaded. So far all I get when I try to download from owner.ford are error messages. Any insight into the problem I am having downloading.

System Error

This service is temporarily unavailable. Please try again later or contact us.

[Watrat]

A month to download via WiFi, and I was sitting in the car a few times waiting for an indication that it had downloaded. So far all I get when I try to download from owner.ford are error messages. Any insight into the problem I am having downloading.

System Error

This service is temporarily unavailable. Please try again later or contact us.

 

Getting same error messages. Have a ticket open with ford about it...will see what they say.

[JSchneid]

I have called twice about the download failure message. I now have two ticket numbers but no software or answers.

 

I did get my new USB module installed. I ordered it from Walt Sweeney Ford. After installing I would get a message "USB hubs are not supported. Please remove.". I did a Master Reset which stopped that message.

 

When I started my car earlier today, SIRIUS downloaded and installed an update. I now know that my WiFi connection is doing something.

Come to think of it, SIRIUS could have been updating via satellite.

Edited May 4, 2017 by JSchneid