Jump to content

Recommended Posts

Backed out of the garage, stopped to check the mail and the rear window just shattered!

Share this post


Link to post
Share on other sites

May be covered under your comprehensive policy.

 

Been happening for some time now, but not really all that common.

 

http://www.fordedgeforum.com/topic/14111-2011-sel-rear-window-shatteredexploded/

 

http://www.fordproblems.com/trends/exploding-windows/

 

Buy a replacment for around $250 https://www.amazon.com/2007-2014-Ford-Window-Glass-Heated/dp/B00YW6U0F8

Edited by enigma-2
  • Like 1

Share this post


Link to post
Share on other sites

IDK how much a 2015 rear glass costs, but you might want to see if your insurance company covers it. Ford MIGHT if it proves out that it truly broke on its' own.

Share this post


Link to post
Share on other sites

2015 Ford Edge SEL - my rear window shattered yesterday while driving on Hwy 401 near Toronto. Vehicle not hit by anything just a loud bang and the rear windshield cracked in hundreds of places; held together until I stopped and turned off engine then glass collapsed into hundreds of shards.

Share this post


Link to post
Share on other sites

:censored: Wonder if it is the weight of the spoiler causing this issue. So Gen 2 is not immune ...

Share this post


Link to post
Share on other sites

Were any of you using rear defrost just before or during this breakage?

Share this post


Link to post
Share on other sites

I had the rear defrost engaged at the time the incident occurred. Looks like the break emanated from base of the window.

Share this post


Link to post
Share on other sites

The theory is the defrost can heat the glass and if the glass is real cold and the heat strips are uneven in heating the glass this can cause the glass to expand to quickly in one spot and cause the window to fracture. Just a theory, but it sure makes sense.

Share this post


Link to post
Share on other sites

This just happened to my brand new Edge 2 weeks ago. The dealership is covering all costs to fix, and paying my loaner. Unbelievable that this happens. Also, happened at the base of window, while using rear defrost. Once the courtesy wipe occurred after getting back in vehicle the glass shattered and fell inside.

 

Thank God I managed to get a picture before hand.

  • Like 2

Share this post


Link to post
Share on other sites

Here are the pictures

post-44793-0-78814100-1483760908_thumb.png

post-44793-0-24531000-1483760930_thumb.png

post-44793-0-93668800-1483760959_thumb.png

post-44793-0-03362500-1483760987_thumb.png

  • Like 2
  • Sad 1

Share this post


Link to post
Share on other sites

Maybe the spoiler is mounted too tight onto the glass, or they have changed the composition of the glass/actually made it weaker?

Share this post


Link to post
Share on other sites

OK, folks. So I live in New England where it gets pretty cold in the winter -- I just cleaned off a foot of snow from last night's storm and it's going down to 6 degrees tonight -- and I'm getting paranoid about turning on the rear window defroster. I've had my Edge just over a month and I've used the defroster a couple of times without issue. I'd kinda like to think this is an isolated issue, but I'd also like to avoid having my rear window implode. Thoughts? Assurances? Cautions?

Share this post


Link to post
Share on other sites

Ford has sold almost a quarter million of the Gen 2s. Figure many tens of thousands of those are regularly defrosting the rear window. If it were common, we'd hear more than a handful of reports. Use your defroster.

  • Like 3

Share this post


Link to post
Share on other sites

Thanks RC Mike. Ahhh, the power of reality-based thinking. Defroster ON!

Share this post


Link to post
Share on other sites

It was 11° here yesterday. Rear defroster went on as soon as the car was started. 09 mkx, 100k miles. No one seems to know exactly what's causes the windows to brake (akirbyism). My 'guess' is it's mechanical stress (in a bind).

  • Like 1

Share this post


Link to post
Share on other sites

The back window on my wife's 2015 Edge SEL shattered this morning on her way to work. The temperature was 3 degrees, but she did not have the rear window defroster on. Is this a cold weather phenomenon?

Share this post


Link to post
Share on other sites

In my case, also a 2015 Edge SEL, the vehicle had been parked outside for 2 days in -5C (around 23F) temperatures and the window failed about 1/2 hour into the drive home from Toronto to Ottawa on Boxing Day) . 2nd winter for the vehicle. 29000 km on the odometer.

  • Like 1

Share this post


Link to post
Share on other sites

To kp613. I took pictures as well and the pattern is very similar to yours. Glass separated along the bottom of window. Window held together until the vehicle came to a stop and then when I opened the driver door, glass shards started to fall into cargo area from centre of window. Ford also fixed mine under warranty and provided loaner vehicle.

  • Like 1

Share this post


Link to post
Share on other sites

Do some research on tempered glass. It just happens sometimes. Glass is weird stuff, and tempered glass is highly stressed.

  • Like 1

Share this post


Link to post
Share on other sites

You can bang on tempered glass with a hammer sometimes and it won't break. But if you just tap it on the side it shatters.

 

Ford does check very closely for impacts because that's still the most likely cause. Take your own high res photos. What the dealer tells Ford really makes a difference.

  • Like 2

Share this post


Link to post
Share on other sites

My rear window exploded yesterday morning on my street, as I was slowly taking off. I had remote-started the car and let it run for 5-10 minutes. I then brushed the light snow off from my windshield and windows. Everything looked good back then. It was -7C outside.

Since the dealership was closed, I called a car glass company who graciously cleaned up most of the mess and installed a temporary plastic until I can make it to the dealership. The person at the desk told me that they recently had several occurences with Edge's. The worst part is: she told me that Ford is "back order" on recent models' rear windows since November, they have none in Canada and have no idea when they would have some. Any of you heard about that?

Edited by sylvainm

Share this post


Link to post
Share on other sites

As glass breakage is not covered under the Ford warranty, consider contacting your insurance company as it's probably covered under your comprehensive policy.

Share this post


Link to post
Share on other sites

As glass breakage is not covered under the Ford warranty, consider contacting your insurance company as it's probably covered under your comprehensive policy.

Thanks. I already contacted my insurance company to open a claim file.

Share this post


Link to post
Share on other sites

Good to hear. Please let us know how this turns out. Best of luck.

Share this post


Link to post
Share on other sites

Just picked up my Edge back at the dealership. Back glass was replaced under warranty. No charge. Haven't thoroughly inspected yet but seems like they did a good job.

Edited by sylvainm
  • Like 2

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×