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Hi smooth. :D X-Plan (and AZD-Plan) pricing is non-negotiable. If you want to negotiate the new car price, you can not use an X-Plan PIN. You are free to negotiate your trade-in deal, extended warranty pricing and other Dealer installed/provided accessories. And as mentioned by others above, in addition to the X-Plan price you also are eligible for all publicly available Incentives/Rebates which you qualify for, plus there are sometimes additional Incentives/Rebates available to X-Plan (and AZD-Plan) buyers only. Good luck. :beerchug:

Hi phlatlander. :D No need to Google or wait for the information to be "shared", the programming/reprogramming instructions are in the Owners Manual. Don't know if reprogramming your remotes will solve your particular issue, but let us know how you make out. Good luck. :beerchug:

Hi Twizted. :D Impossible to say with any certainty, since as you stated "...it all depends on the how the previous person drove it". Best Internet guessing? It could be considered within the norm if the vehicle was driven almost exclusively in stop-and-go traffic/city driving, since obviously that will be much harder on brakes than "all-highway" miles. If the majority of its driving was highway miles with minimal stop-and-go type driving, then I would consider it to be a bit soon for brakes. But there is no way to tell for sure. And since you are purchasing from a Dealer, you can't even ask the owner what type of driving the vehicle saw (not that the owners answers can always be trusted either). Let us know how you make out. Good luck. :beerchug:

Hi Lenny. :D You are very welcome. :peelout: In that case, I would politely ask the Service Manager whether the reprogramming was covered by the Powertrain Warranty or you were charged $100 ($80) for a non-Warranty repair. If he tells you it was covered under the Powertrain Warranty, politely point out to him that there is no deductible on the Powertrain Warranty. On the other hand, if he states that the reprogramming was not covered under the Powertrain Warranty, then my assumption is that the charges were due to it being a non-Warranty related repair. In other words, they charged about an hours labor for a non-Warranty reprogramming. On that same note, I am not sure whether your particular ECM/PCM/TCM reprogram was covered under the Powertrain Warranty. Reprograms/recalibrations etc., are covered by the Powertrain Warranty on a case by case basis, according to what the underlying fault/defect is. Therefore, some will be covered and some may not, but i can not give a definitive answer in this particular case without more information. The Dealers Service Manager would be the place to get the answers.. Either way, there is no reason to feel bad about inquiring about what the charges were actually for. I have a feeling that there was some sort of miscommunication and it can be easily straightened out. Let us know what you find out and good luck. :beerchug:

Hi Lenny. :D Speaking for the U.S. only (not sure about Canada etc.): The Powertrain Warranty has no deductible (5 years/60,000 miles for Ford and Mercury, 6 years/70,000 miles for Lincoln). For further information concerning your Warranty coverages/rights, you can take a look at your Ford Warranty Guide, which you received when you purchased (if you purchased new). Just Internet theorizing here, but do you have an ESP (Extended Service Plan) Warranty and if you do, does it have a $100 deductible? As I said, only theorizing, but perhaps there was some miscommunication and the reprogramming was not covered under the Powertrain Warranty but was recoverable under the ESP with a $100 deductible? Another theory? Is the Dealer claiming that the reprogramming was not covered under the Powertrain Warranty and they are charging $100 for a non-Warranty service? If you are unsure, you should contact the Dealer again to straighten this out. However, if the work was actually performed under the 5 year/60,000 mile Powertrain Warranty and you are located in the U.S., there is no deductible and you should not have been charged anything. Let us know how you make out. Good luck. :beerchug:

Hi Ed. :D For non-Navigation equipped Edge's, the instructions are in the Owners Manual on page 22 or 28, according to which audio system the vehicle is equipped with (look in the Index under "Clock"). For Navigation system equipped vehicles, the instructions are in the Navigation Supplement which is a separate booklet from the Owners Manual. I found them in the "System Features" > "Display" section on page 29 of the 2nd printing PDF version. Good luck. :beerchug:

Hi igcitng. :D It has more to do with the design of the transmission and the parking pawl of the particular transmission in the vehicle than whether the vehicle is FWD, AWD, RWD etc.. In other words, all Edge's will roll about the same amount, whether FWD or AWD. All Fusion's will roll about the same amount, FWD or AWD. All Mustang's (RWD) will roll about the same amount. Same for any particular GM, Chrysler, BMW, Audi vehicle etc.. But they all may roll a different amount from each other, since they have different transmissions. Think of it as the ratchet wrenches in various socket sets. Some have more teeth located closer together, so they don't need to be rotated as far to catch when turning (you will hear more "clicks" per inch of travel). Others have less teeth spaced further apart, so the wrench must be rotated further to catch a tooth when rotated (you will hear less "clicks" per inch of travel). Same general principle when thinking of the parking pawl in a transmission. Hope this is not too confusing. Good luck. :beerchug:

Hi sally. :D Others have mentioned this concern in the past, and essentially, in most cases it is "normal". However, there are several things to mention concerning this: First, while it is hard to determine over the Internet if what you are experiencing is "normal", a certain amount of roll-out can be considered normal when the car is parked and the parking brake is not used. The amount of "roll" will depend on where the parking pawl happens to locate on each particular park/stop. Second, while again it is hard to say without seeing it first hand, in most cases, the actual amount of roll is usually less than the driver perceives it to be. Third (and most importantly), this is why the car has a parking brake. It should always be used, especially when parking on any type of incline which may cause the vehicle to roll. If you still feel that your car is "rolling" more than it should, take it back to the Dealer or try another Dealers Service Department. Let us know how you make out. Good luck. :beerchug:

Hi SERREloyAZ :D . The number of courtesy blinks can not be programmed for more or less. However, while I don't know if this will help, it is only a thought: What happens when you press the turn signal lever halfway and hold it there (like the good-old days)? In other words, will the appropriate directional keep blinking as long as you hold the lever half-way, then either stop (again, just like the good-old days) when released or give three more courtesy blinks? As I said, I don't know if it does or not, but if it does the problem is solved. If not, as choff and cal stated the last resort would be to flip it all the way up/down, and then turn it off once you've completed your lane change Let us know the outcome. EDIT - Just checked the 2011 Owners Manual, and it does work when held halfway as I thought, without the three blinks after release (copied and pasted from the Manual): TURN SIGNAL CONTROL The turn signal lever does not mechanically lock in the upward or downward position when activated. The turn signal control activation and cancellation is electronic. • To operate the left turn signal, push the lever down until it stops and release. • To operate the right turn signal, push the lever up until it stops and release. • To manually cancel turn signal operation, push the lever again in either direction. Lane change To indicate a left or right lane change: • Push the lever up/down to the first stop position and release. The turn signals will flash three times and stop. • Push the lever up/down to the first stop position and hold. The turn signals will flash for as long as the lever is held in this position. Perhaps you were already aware of this information, but I figured I would play it safe and mention it, just in case. Good luck. :beerchug:

Hi cshort. :D The truth is exactly as akirby stated above. They fed you a line of B.S.. There is no "special service" for the Southwest, transmission or otherwise. And the maintenance schedule for Special Operating conditions is just as it is defined in the Official Ford Maintenance Schedule/Guide: For vehicles which are actually constantly/often drive on dusty roads or used regularly for livery-type, frequent long periods of idling/stop and go service (police cars, taxis,delivery service etc.. You were given a well rehearsed line by both Dealerships that helps do nothing but empty your wallet and increase their profit margin. If your car is not used for the types of service described under the Special Operating conditions, then you only need to follow the Normal Service guidelines, with no worry of Warranty repercussions. If your driving habits fall under the "Normal Service" guidelines, that is all you need to follow. Good luck. :beerchug:

Hi tmbubell. :D Here is what I always recommend: When the Dealer inputs the order (even for an order that is canceled), they can print up the VOC (Vehicle Order Confirmation). Asking the Dealer to provide you a copy of that VOC with the X-Plan listed is the correct way to get an X-Plan price on a Factory ordered vehicle On that VOC is listed the vehicle colors and base trim along with the MSRP and Invoice pricing of the base vehicle, all optional equipment, Delivery Charges, FDAF etc. Also listed on the VOC is the X-Plan price (before any available Incentives are deducted). If the Dealer tells you they can not provide a copy of the VOC with the X-Plan price listed, I would be wary of anything else they tell you. . Let us know how you make out. Good luck. :beerchug:

Hi 4x4. :D Yes, it is covered under the 4 year/50,000 mile New Car Bumper to Bumper Warranty. Good luck. :beerchug:

Hi viperdoug. :D I give you kudos, it looks as though you put a lot of hard work and TLC into that interior job. While I would have chosen a different color, interior/exterior color preferences are highly personal, so I can see how you and others who like a baseball glove leather color/shade would like it. I hope you enjoy it in good health! Good luck. :beerchug:

Hi Mike. :D Yes, it is covered under the Powertrain Warranty (5 years/60,000 miles). If you did not receive one when you purchased, you should download and read the Warranty Guide. You can download the Warranty Guide (along with the Owners manual and other Owner Guides) here: LINK: Ford Owner Guides In this way, you will know your Warranty rights and coverages. Keep us updated and good luck. :beerchug:

EDITED - Disregard for reasons explained in the edit of my previous reply.

EDIT - Hi rlassiter. I have edited my replies. I misread your opening post and initially thought you were discussing the A/C system fan/blower motor. I now see from another post that you are actually discussing the radiator fans. My mistake. Hi rlassiter. :D As far as contacting Ford? Well...it never hurts to try. However, being realistic, at 56K (miles or kilometers?) you are well over the 36,000 mile New Car Bumper to Bumper Warranty period, so....all you can do is hope for the best. Let us know how you make out and good luck. :beerchug:

Hi milcol. :D Don't know the torque recommendation off the top of my head, but it is listed in the Owners Manual in the section concerning changing wheels/tires (look in the Index under "Lug nuts"). I do know that my Owners Manual recommends re-torquing at 500 miles after any removal/replacement. But check for the specific recommendation in yours. Good luck. :beerchug:

EDIT - Never mind, just noticed that the original post was made back in June 2010. I will leave the Warranty information in case it can help someone else with a similar question. Just as an FYI: In the U.S. (not sure where anyone is located) struts and shocks are covered items under the Ford New Car Bumper to Bumper Warranty. Now, under the Ford ESP Plan (Extended Service Plan), it is a different story. Struts are still covered, but shocks are not covered items. Additionally, Warranty covered or not, before anyone spends money to have shocks/struts replaced, I would get a second opinion from another mechanic you trust. Good luck. :beerchug:

Accidental double post.

Hi mercurytech. :D If you take a look at the original post dates of F.A.R.D.'s question/statement, you will see they were made over 10 months ago (5/17/10, 5/21/10) and they were the only two posts he/she ever made. Never been back since. This sort of behavior occurs often on Internet Forums. While not impossible, it is doubtful you will get a reply which will be of any assistance. Let us know how you make out. Good luck. :beerchug:

Hi slt780. :D No, not a common problem. Usually only occurs when the driver forgets to turn off the car during refueling (as akirby alluded to). That means key to the complete "Off" position. When that situation occurs, the gauge often will not read correctly for a long period of time, or until the vehicle is turned off and restarted, as the Owners Manual explains (in other words, user error). If you are turning off the car during refueling and this continues to occur, then you may have another issue which should be checked into. Keep us updated. Good luck. :beerchug:

Hi mellodrone. :D If you re-read the thread which curlysir linked to above, you will see that I was the Forum member who first recommended Harold Ziegler Ford/Automotive Group. Also, If you reread the thread you will see it was not so much a communications problem on the Ziegler end, as just a simple matter of MrHappy (the OP in the other thread) hitting the wrong prompt button when he was in the Ziegler ESP Plan voice mail system. Once MrHappy realized his accidental error and entered the correct prompt, Michal Case got right back to him. Anyway, what I can tell you is what I stated in the linked thread: After much Internet and Local Dealership ESP shopping, I received the lowest price from him and the experience was very professional. Copy of quotes were immediately sent to my E-mail, and when I actually purchased, the contract copy was also immediately sent to my E-mail. My credit card was charged for the proper amount and when I checked with my local Lincoln Dealership, the correct ESP Plan was properly registered for my vehicle. In the end, when purchasing an ESP over the Internet, all that matters is you are treated courteously and professionally and you get the correct Plan for the correct price. That is what I got from Michael Case at Harold Ziegler Automotive. Once I was happy with the service, I asked him if it was okay that I let others know, and of course he said yes. I highly recommend doing business with them. If you have any questions, feel free to post back. Good luck. :beerchug:

Hi frybel. :D Those are not common tire sizes. Therefore, besides the ride, handling, fitment and other pros-and-cons, your bigger issue will be trying to find suitable tires in those sizes. For example, go to The Tire Rack website and do a search for those sizes LINK: The Tire Rack and you will only come up with 3 choices in a 245/60-20 (one being an Ice and Snow tire) and none in a 255/60-20. While there may be other choices in manufacturers, The Tire Rack does have one of the most varied choices in manufacturers, so finding a tire that you like in that size may be difficult. Good luck. :beerchug:

Hi gang. :D As mentioned in the past, overall Incentives, Rebates and Special Financing packages vary by region. In fact, they can vary by Zip Code. Therefore, whatever Incentives one person quotes here will not likely apply to another individual, unless they happen to live in the same area or strictly by coincidence. I only mention this to avoid someone going into their local Dealership, then getting into an argument when the Salesperson quotes different Incentive Packages than what they have seen quoted here, by another member who may live halfway across the country ("Yeah, but I saw on the Edge Forum/Internet that I should get ..."). Believe it or not, it has happened before. For the accurate and applicable Incentives in your particular area, either go to the Ford website and use their interactive shopping tools (which entail plugging in your Zip Code for applicable Incentives in your area), or contact your local Ford/Lincoln Dealer. Also, "Must purchase from Dealer Stock" only means that on Factory Ordered vehicles, you get the Incentive in place when you actually purchase the vehicle, not the Incentives available when you ordered it (if they change). So you can order a vehicle, but you will get the Incentives that are available when the vehicle arrives at your Dealership and you sign the papers. This can vary sometimes, with some Incentives being able to be extended to purchase time on Factory Orders, especially in Canada. In the U.S., most Incentives are normally not expendable past their expiration dates, Factory ordered vehicle or not. Hope this information helps. Good luck. :beerchug:

Hi curlysir. :D Unless something has very recently changed, the tow package is not available from Ford for the Edge Sport, neither in factory trim or Ford Genuine Accessory form. Of course, that does not stop third party tow packages from being added, but they are not Ford authorized for the Sport model. If I find information to the contrary, I will post back. And if someone believes they have information otherwise, hopefully they will post back with a link to that information. Good luck. :beerchug: