slypx Posted April 14, 2012 Report Share Posted April 14, 2012 It does say "United States /Canada" right on the front... It only means that the map coverage includes both countries ... My current Canadian original box says : "Map Coverage - United States / Canada" and Languages : "English / Canadien Francais / Espanol" Quote Link to comment Share on other sites More sharing options...
Dingo Posted April 14, 2012 Report Share Posted April 14, 2012 My original one says the same. Quote Link to comment Share on other sites More sharing options...
cirockets Posted April 14, 2012 Report Share Posted April 14, 2012 IMHO if the delay is a language issue it's a poor excuse. We have had a law for many many years requiring bilingual packaging, so I find it hard to believe that a large company like Ford would not have been prepared for this issue or use it as an excuse...so I believe it is just that a 'rumor'. :unsure: Quote Link to comment Share on other sites More sharing options...
Ctrl-z Posted April 15, 2012 Report Share Posted April 15, 2012 IMHO if the delay is a language issue it's a poor excuse. We have had a law for many many years requiring bilingual packaging, so I find it hard to believe that a large company like Ford would not have been prepared for this issue or use it as an excuse...so I believe it is just that a 'rumor'. :unsure: Never attribute to conspiracy that which can be adequately explained by stupidity. Since I purchased my MKX 1.7 years ago, I've seen plenty of examples of Ford's incompetence. Quote Link to comment Share on other sites More sharing options...
rexdedge Posted April 15, 2012 Report Share Posted April 15, 2012 (edited) My roommate who is also a 2012 Ford Edge owner recieved a package today (Friday 13) from Ford (Letter is dated April 6th). Inside was a letter advising "SOFTWARE APPLICATION UPGRADE PROGRAM 11A02". The letter goes on to say that in the continuous spirit of improving Ford has authorized his dealer to install a software Performance Upgrade for the My Ford Touch System at no cost. It talks about how you can locate the dealerships and that enclosed they provided a new manual with the features and what not of the new upgrade. So I think, this is what is being sent out! Ps. It comes both in English & in French. Edited April 15, 2012 by rexdedge Quote Link to comment Share on other sites More sharing options...
Limited59 Posted April 15, 2012 Report Share Posted April 15, 2012 Did he also receive the postcard mailer about three months ago indicating that the upgrade would be mailed out as a self-install? I believe there are some that will have to go to the dealer for the upgrade... I forget the reasoning for it though. Quote Link to comment Share on other sites More sharing options...
cv27 Posted April 15, 2012 Report Share Posted April 15, 2012 ...Inside was a letter advising "SOFTWARE APPLICATION UPGRADE PROGRAM 11A02". A01 & A02 are dealer installs (see My link) Quote Link to comment Share on other sites More sharing options...
cirockets Posted April 15, 2012 Report Share Posted April 15, 2012 My roommate who is also a 2012 Ford Edge owner recieved a package today (Friday 13) from Ford (Letter is dated April 6th). Inside was a letter advising "SOFTWARE APPLICATION UPGRADE PROGRAM 11A02". The letter goes on to say that in the continuous spirit of improving Ford has authorized his dealer to install a software Performance Upgrade for the My Ford Touch System at no cost. It talks about how you can locate the dealerships and that enclosed they provided a new manual with the features and what not of the new upgrade. So I think, this is what is being sent out! Ps. It comes both in English & in French. Some people have received notification that they will have to go to the dealership. Most of us have been advised we will receive a flash drive for self installation and a SD card with the new maps. As far as I know no one has received that package in Canada yet. Quote Link to comment Share on other sites More sharing options...
richy Posted April 17, 2012 Report Share Posted April 17, 2012 Well, I gave up waiting. I had mine installed yesterday at my local Lincoln dealer. It does take some getting used to, but so far, so good. I will have to bring them in my package to replace theirs when I get it in the mail some time next year. Quote Link to comment Share on other sites More sharing options...
AXCL Posted April 17, 2012 Report Share Posted April 17, 2012 I think the IVT support line is going to soon know me by my voice. I'm going to call them at least once a week until I get my package. What I was told today is that ALL Canadian packages have now been mailed and we should expect our packages soon. Hopefully soon is before next year so richy can replace his dealers package...hopefully nobody reads that out of context! Quote Link to comment Share on other sites More sharing options...
ukjason Posted April 17, 2012 Report Share Posted April 17, 2012 (edited) Some people have received notification that they will have to go to the dealership. Most of us have been advised we will receive a flash drive for self installation and a SD card with the new maps. As far as I know no one has received that package in Canada yet. just got my mail notification saying to go to the dealer here in vancouver, i might just go in and have them do it as well to look in to the wishing nose coming from my driver side door Edited April 17, 2012 by ukjason Quote Link to comment Share on other sites More sharing options...
shantz Posted April 18, 2012 Report Share Posted April 18, 2012 I still haven't received mine yet... I've been calling about every Friday... If I have to go to the dealer I will, but I'd rather not. (Vancouver here too) Quote Link to comment Share on other sites More sharing options...
john747 Posted April 18, 2012 Report Share Posted April 18, 2012 Received the blue package with the update today I am in Toronto, Canada. Quote Link to comment Share on other sites More sharing options...
ukjason Posted April 18, 2012 Report Share Posted April 18, 2012 Received the blue package with the update today I am in Toronto, Canada. can you upload picture please Quote Link to comment Share on other sites More sharing options...
4havnfun Posted April 18, 2012 Report Share Posted April 18, 2012 Received today in rural Ontario just outside of Ottawa. Quote Link to comment Share on other sites More sharing options...
john747 Posted April 18, 2012 Report Share Posted April 18, 2012 (edited) Sorry, having a hard time posting a pic. Maps are ver A3 US/Canada and all documentation is in English and French. Edited April 18, 2012 by john747 Quote Link to comment Share on other sites More sharing options...
Limited59 Posted April 18, 2012 Report Share Posted April 18, 2012 Got my shimmery blue package today too... located about two hours east of the GTA down the 'ol 401. Quote Link to comment Share on other sites More sharing options...
4havnfun Posted April 18, 2012 Report Share Posted April 18, 2012 Sorry, having a hard time posting a pic. Maps are ver A3 US/Canada and all documentation is in English and French. in my package the cardboard folder was English/French but there were 3 inserts tucked into a pocket; How to install, EULA & User Guide, that were English only. Quote Link to comment Share on other sites More sharing options...
factor99 Posted April 18, 2012 Report Share Posted April 18, 2012 Got mine too, Ottawa. Now I have to decide if I want to waste 45 minute fo fuel or wait for a long trip... Quote Link to comment Share on other sites More sharing options...
Loosecannon1 Posted April 19, 2012 Report Share Posted April 19, 2012 Yeh mine came today too, GTA. Install took around 40mins So far looks Good.....Cleaner and faster.....now see a tab for travel-link with not subscribed under all headings (Fuel prices etc) except Sirrius Radio Quote Link to comment Share on other sites More sharing options...
Hockey87 Posted April 19, 2012 Report Share Posted April 19, 2012 Got mine today too: GTA Quote Link to comment Share on other sites More sharing options...
KonaSport11 Posted April 19, 2012 Report Share Posted April 19, 2012 Shiny blue package just arrived too. SD and USB combo inside. Quote Link to comment Share on other sites More sharing options...
AXCL Posted April 19, 2012 Report Share Posted April 19, 2012 Yip! Finally! - Installed it on the way to work this morning, but forgot to turn off the heated seats before I started it, so I now have soup hoop. I only had 5 min with it, but already see that it didn't fix one of my issues. Since 1.8, I've had an issue where the radio station genre displayed in the 4" entertainment section doesn't match what is on the 8" and it still doesn't. For example, my main Rock station lists as "Rock" on the 8", but as "Educational" on the 4". This is not a big deal, its just an anoyance, but it was always one thing I checked for instantly after ever update. It took about 40 min as most people are saying, and I had unpaired my phone and did a Master Reset prior to the update. Good Luck with the updates everyone! Quote Link to comment Share on other sites More sharing options...
tmbubell Posted April 19, 2012 Report Share Posted April 19, 2012 At least they are finally starting to arrive in Canada, I'm on the west coast so hopefully the package will arrive next week Quote Link to comment Share on other sites More sharing options...
cirockets Posted April 19, 2012 Report Share Posted April 19, 2012 All good news. Nothing here yet but I can wait another week or so. Hope it fixes most (preferably all) of your problems Guys & Gals. Quote Link to comment Share on other sites More sharing options...
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