FordService

Check your PMs. Todd

Hey Josh, Have you considered bringing your Edge to a different Ford Dealer for a second opinion? You may locate one here. Todd

I understand your frustrations. Please keep me updated. Todd

Hey jwrusse22, Welcome to the forum. I'm Todd, the official Ford rep. I'd like to connect you with your regional customer service manager, who'll work with you and your dealer to come to a solution. Please send me a PM (private message) with your full name, best daytime phone number, VIN, and servicing dealership. Please note that, due to forum guidelines, you are required to make 5 public posts before you're able to send a PM. Todd

Hey Chris, Congrats on your new Edge. Find a digital copy of your owner's manual here. I'm always here as a representative of Ford if you have questions. Smokey Robinson and I second that emotion. Todd

Hi Mark D'Andrea, I recommend speaking to the service manager at your local Ford Dealer to find this info. In addition, you may contact Export Operations & Growth Initiatives in Central America at +1 (1) 313 594 4857. Best of luck. Todd

Scott Hennig, I'm glad you were able to resolve your concerns and now have the new 2014. How about some pics for the forum members (and me!!!)? Always here if you have questions. Todd

When did you bring your Edge into the dealer, Stephanie Dries Russell? Let me know and I'll look into various options on my end. Todd

Have you been to your dealer for this concern, whimsicaldalliance? I recommend scheduling an appointment. In addition, you may contact the Ford Canada Customer Relationship Centre at 1-800-565-3673. Todd

Hey usmcebm, Welcome to the forum. I'm Todd, your official Ford rep. Pics or it didn't happen. Please let me know if you ever have any questions or concerns. Start here with a digital copy of your owner's manual, service coupons, driving tips, and more. All the best, Todd

Please keep me updated, Stan Bryant, and let me know if you have questions. Todd

Have you considered going to a different dealer for a second opinion, CCL123? Todd

Hi everyone, As a reminder, I'm here to assist if you're experiencing concerns. Just let me know and we'll go from there. Todd

Hey ron6468, I'm glad you had such a great experience. If you'd like, you may contact the Ford Customer Relationship Centre at 1-800-565-3673 to quickly and painlessly have this documented for internal review. Todd

Hey Phillmatchett, I recommend making an appointment with your Ford Dealer. In addition, you may contact the Ford Customer Relationship Centre at 1-800-565-3673 for more options. Hi rsto, I'd like to connect you with your regional CSM, who'll work with you and your dealer to come to a solution. Please send me a PM with your full name, best daytime phone number, VIN, and dealership name. Aww..you're making me blush. Thank you for your continued support. Todd

Hey all, Have you been to your Ford Dealer for this concern? Let me know and I'll look into available options. Todd

Hey rhoov, Received, recorded, and replied. Todd

Hey 12EdgeSport, Welcome to the forum. I'm Todd, your official Ford rep and "The Amazing Race" expert. Shoot your questions my way. Start here with a digital copy of your owner's manual, service coupons, driving tips, and more. All the best, Todd

Hey Nick, Have you been to your local Ford Dealer for this concern? Let me know and I'll look into available options on my end. Todd

Is everything back up and running now, Scott Hennig? Todd

Hey Joey183, This question is best answered by the service manager at your Ford Dealer. In addition, you may contact the Ford Customer Relationship Centre at 1-800-565-3673. Todd

Are you still experiencing these concerns, mtutton? Let me know and I'll look into available options on my end. Glad you've been taken care of. If your concerns return, please let me know. Todd

Thank you for the well wishes, FischerAG. In order for me to facilitate the creation of an appointment for you, I'll need you to PM your full name, VIN, best daytime phone number and preferred appointment time. Todd

You're welcome, garfield! I'm happy to have been able to assist. If the concern occurs again, head to your dealer and shoot me a PM letting me know. Todd

Hello bgwilliams14, Welcome to the forum. Check out pgs. 231-235 of the 3rd printing of your owner's manual here for towing capacity information. Todd