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  • Popular Contributors

  • Posts

    • Welcome to the Forum, James.  Very sorry to learn about your wife's illness and treatment, which undoubtably provide significant challenges to you both.   Ford's Customer Relationship Center, (800) 392-3673, is staffed Monday through Friday, from 8am to 8pm with representatives to assist customers who are not able to gain satisfaction after discussing their vehicle issue(s) with the Sales Manager and Service Manager at the dealership level.   You mention discussing your 2024 Edge's unacceptable odor issue with the dealership General Manager and the Sales Manager, but you do not mention any Service Manager involvement, or if a dealership technician was assigned to investigate potential sources of the odor and found no special cause.   Ford's dealership locator shows several other Ford dealers within 10-20 miles from Draper UT (link to Ford search results).    Given the unyielding response at your Edge's selling dealer, it may be prudent for you to take your Edge to a different dealership -- or two, for a second -- or third, professional opinion about if the Objectionable Odor, in your view, is judged as being New Car Smell in their view. Perhaps another dealer will be responsive to your concern, especially given your wife's reaction to the Edge's smell.    I am honestly surprised that the selling dealership was unwilling to sublet deodorizing your Edge to a third-party detailer -- if even at their own expense -- to preserve your satisfaction with their involvement.   If your consultation with another dealer brings no improvement, perhaps the Customer Relationship Center will authorize the selling dealer to have a third-party specialist attempt improvement under your Edge's Bumper-to-Bumper warranty.   The 2022-2024 Edge Workshop Manual provides the following guidance toward dealing with odorous vehicle conditions...   The complete Workshop Manual procedure includes cleansing the A/C cooling coils with special equipment, and two resources are attached below as PDF documents.   Good luck!   Air Conditioning (A/C) Odor Treatment Inspection NOTE: There are typically 4 types of objectionable odors found in a vehicle: Before determining that A/C odor treatment is required, determine the source and the circumstances under which the odor occurs.   NOTE: Chemical odors are usually constant regardless of the climate control system setting although they may be enhanced by A/C operation. Most chemical odors are caused by fluid leaks or incorrectly cured adhesives. Chemical odors can be eliminated by repairing the leaking component and removing any residue. NOTE: Environmental odors usually occur for a short time and diminish after the vehicle passes through the affected area. These odors are typically only detected when the vehicle windows are open, or when the climate control system is operating in a mode that allows for fresh air. Environmental odors cannot be eliminated because they are external in source, but they may be minimized by switching to a climate control setting that uses recirculated air. NOTE: Human and other interior-generated odors occur while the source is present and may linger for a short time after. These odors may be more noticeable during A/C operation. Human odors may be eliminated by removing the source and cleaning the affected area. NOTE: Microbiological odors, if in the A/C system, usually last for about 30 seconds after the system is turned on. They are detected while the A/C is turned on and using either outside or recirculated air. Microbiological odors that occur in areas other than the A/C system (for example, water in doors or wet carpeting) may last indefinitely and are more intense when recirculated air is used. Microbiological odors are not present at temperatures at or below 10°C (50°F).   Microbiological odors can be eliminated by removing the source and treating the affected area. Allow standing water to drain and dry out. A/C systems may be treated by using Motorcraft® A/C Cooling Coil Coating (YN-29) as described in the service procedure below.   NOTE: Microbiological odors result from microbial growth supported by warm temperatures and moisture. Microbiological odors are described as musty/mildew type smells and may occur on/in: Chemical odors Environmental odors Human and other interior-generated odors Microbiological odors   Repair Foam seals Rubber seals Adhesives Standing water Water soaked carpet/trim Identify the type of odor present in the vehicle. Do not proceed with A/C odor treatment if the odor source is found to be outside of the A/C system. Refer to the following list for examples.   Odor Source Odor Description Chemical Odors Coolant Sweet smell Fuel Gasoline or diesel fuel smell Oil Oil type or burning smell Power Steering Fluid Oil type or burning smell Transmission Fluid Oil type or burning smell Washer Fluid Alcohol type smell Gear Lube Garlic/sulfur smell Refrigerant Oil Ether type smell Carpet/trim Adhesives Fishy, urine or sweet smell Evaporator Core Coating Wet cement type smell Environmental Odors Exhaust Exhaust, fuel or burning type smell Industrial Pollutants Various smells Dust Musty, mildew or wet cement type smell Pollen Sweet smell Tobacco Burning, tar smell Human and Other Interior Generated Odors Body Secretions Body odor Perfuming Agents Sweet or fragrance smell Clothing Musty, mildew or body odors Food/Beverage Sweet, musty, mildew or fishy smell Microbiological Odors Microbiological Odors Occurring Inside of A/C System Musty, mildew smell lasting about 30 seconds after A/C is turned on Microbiological Odors Occurring Outside of A/C System Musty, mildew smell lasting indefinitely and possibly more pronounced when using recirculated air   NOTE: Identify the source of the odor. Check the evaporator core drain tube for restriction. Check the passenger and driver side carpet for moisture. If moisture is found, A/C odor treatment is not necessary. Diagnose for a water leak as needed. Check the cabin air filter and cabin air filter cover for moisture resulting from water bypassing the cowl baffling system. If moisture is found, A/C odor treatment is not necessary. Diagnose for a water leak as needed. Check the inner cowl drain area and air inlet screen for material obstruction or standing water. Inspect the area removing any standing water and cleaning the air inlet screen if possible, by using a wet/dry vacuum.   Air Conditioning (A-C) Odor Treatment - General Procedures - 2022-2024 Edge Workshop Manual.pdf AirSept - YN-29 Applicator (258-62644).pdf
    • still oem . didnt change it before   
    • Hello, I came across this after my windows stopped working in my Ford Edge 2014:   https://www.youtube.com/watch?v=tzBeVSUFUbk https://www.youtube.com/watch?v=cbRzxrV7vp0   I tried to solder the broken metal connector but was unable to fit it back into the plastic holder after. I'm going to have to cut the broken connector off, strip the wire, reconnect to another wire that has a new metal connector. Questions: 1) Is there away to find out 100% if the blue wire is 14 AWG? 2) The open barrel connector that was attached to the blue wire, it's not a Ford proprietary thing is it? How can I find the exact type? I'm a noob trying to learn. Thank you for any help you can give!
    • What brand of fans and controller are you using?
    • Could be the AC system.  I used a can of AC system cleaner after my drain tube became clogged.  You just shoot it up the drain hose and let it sit for about 20 minutes before letting it drain out.
    • Hello everyone please I need any advice. The fans stop working and got p0480 code.    The forscan windows app will not start the fans at the test point Direct power to both fans will make them work  
    • Last year I was experiencing a vibration in the steering wheel. The shop I've been going to put it on a lift and put it in gear. As we looked from the rear of the vehicle there was at least one tire that was not running true. You could see the tread moving left and right and it wasn't the wheel. Those were Pirelli  tires, I now have continental tires on and problem solved.
    • Yes, mine is a 2018 3.5L with the internal water pump.   Yea, I changed from orange to yellow coolant 2 years ago and am considering changing it again.   Thanks
    • There's a very good chance that the new tires and alignment will cure the issue.
    • Today I got it on four ramps and with the engine running had my wife shuffle the steering wheel while I felt every joint and connection and couldn't find a thing.   I got one of our GoPro cameras from work thinking that I'd mount it and record the shake but couldn't find a location to mount it.   I'm not keen to start throwing parts at it so I'll wait until I get a set of new tires and then take it for alignment, which should be in about 5 to 10K miles (2 to 3 months).
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